合约物流仓储客服-外高桥
德莎国际货运代理（上海）有限公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：交通/运输/物流
职位信息
- 发布日期：2017-07-10
- 工作地点：上海-浦东新区
- 招聘人数：1人
- 工作经验：2年经验
- 学历要求：大专
- 语言要求：英语 良好
- 职位月薪：0.5-1万/月
- 职位类别：客服专员/助理 货运代理
职位描述
职位描述：
Job Duties:
- Fulfil customer’s order per SOP. Keep good relation and comunication with customer to meet customer’s requirements.
- Tracking and tracing the whole process of delivery. Collect POD and record KPI to meet customer’s satisfaction.
- Solve complaint and abnormal case, raise the situation to superior.
- Coordinate with internal departments and external subcontractors.
- Update inventory, inbound,outbound,KPI report to customer per SOP.
- Monthly billing report preparation and check cost from subcontractors; input income and cost into financial system 100% accuracy.
Experience & Qualifications Requirement:
- Education: College Degree or above.
- Experience: Years experience of working on logistics field, mainly cover import & export logistics, warehouse both bonded and non bonded, trucking.
- Language Skills: Good on communication in English.
- Computer Skills: Good knowledge of Microsoft Office, OUTLOOK.
- Core Competencies： Good personality to deal with customer and supplier; Result oriented and on time task management.
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Job Duties:
- Fulfil customer’s order per SOP. Keep good relation and comunication with customer to meet customer’s requirements.
- Tracking and tracing the whole process of delivery. Collect POD and record KPI to meet customer’s satisfaction.
- Solve complaint and abnormal case, raise the situation to superior.
- Coordinate with internal departments and external subcontractors.
- Update inventory, inbound,outbound,KPI report to customer per SOP.
- Monthly billing report preparation and check cost from subcontractors; input income and cost into financial system 100% accuracy.
Experience & Qualifications Requirement:
- Education: College Degree or above.
- Experience: Years experience of working on logistics field, mainly cover import & export logistics, warehouse both bonded and non bonded, trucking.
- Language Skills: Good on communication in English.
- Computer Skills: Good knowledge of Microsoft Office, OUTLOOK.
- Core Competencies： Good personality to deal with customer and supplier; Result oriented and on time task management.
职能类别： 客服专员/助理 货运代理
公司介绍
Dachser是全球领先的物流供应商之一，总部位于德国。公司利用自己开发的IT系统，整合了运输、仓储和增值服务，并提供全面的供应链解决方案。在全球387个地点约30,800名员工的共同努力下，Dachser于2020年实现了56亿欧元的合并净收入。同年，该物流供应商共运输了7,860万件货物，总重量达3,980万吨。Dachser在五大洲的42个国家和地区设有公司。在亚洲，在12个业务领域的48个地方设有分支机构。其亚太区总部位于香港。
联系方式
- Email：hrsha@dachser.com.cn
- 公司地址：上海市普陀区大渡河路1428号信泰中心1号楼18层 (邮编：200335)
- 电话：13902076352