南京招聘

职位描述：
Job Description:
This position is accountable for support to the Greater China Sales Customer Operations function, serving as program manager to ensure service delivery is aligned to the Customer Ops Strategic and Operational goals in the Geo. He/she is also the primary technology partner of the Geo Sales Customer Operations team leaders to ensure the strategic alignment between Functional Tech Director and Sales Leadership being well executed.
Job Responsibilities
General
？ End-to End accountable for specific TECH portfolio for the Sales Customer Operations function in the GEO
？ Initial Technology Escalation point for Geo Sales Customer Operations function’s Management team
Strategy
？ Ensure Technology solutions are in alignment with Sales Customer Operations business strategic initiatives
？ Align, set and manage the GEO functional TECH portfolio and support Geo enterprise Portfolio review process
Portfolio Delivery
？ Integrate Local functional Technology initiatives into Global Functional Portfolio Planning and Monitoring processes
？ Drive, ensure and influence proper and qualified delivery of any Approved local function and Global Technology projects
Service Delivery
？ Ensure Technology Support activities are aligned to Sales Customer Operations plans and activities and are meeting SLAs
？ Ensure initiatives exist to improve Service Delivery for the Sales Customer Operations function in the GEO in alignment with Global

Requirement:
Essential Technical & Business Skills:
? 3 years or more project experience with SAP E2E Order-to-cash processes and/or CRM E-commerce implementation
? 5 years or more experience with Project/Program Management
? 1-3 years’ experience with EDI Implementation and data integration between systems
? Good knowledge of E2E marketplace Order-to-cash flow processes in Retail Industry
? Good knowledge of Supply Chain Processes including execution and planning in Retail Industry
? Good Presentation skills is required (MS PowerPoint, Visio, etc.)
? Experience with Agile Methodology (run scrum) is preferred
? PMP (Project Management Professional) or PRINCE2 (PRojects IN Controlled Environments) certified is preferred

Essential Analytical Skills:
? Inter-personal Accountability
？ Consistently maintain open, honest and complete communication
？ Self-starter with the ability to independently resolve issues and deliver results
？ Well-developed customer focus
？ Seek to understand, look at the big picture and embrace change
？ Manage multiple priorities concurrently
？ Learn from and share our mistakes and successes
? Communication Effectiveness
？ Ask for help and leverage our strengths and resources
？ Invest time and commitment to build meaningful relationships
？ Hold each other accountable and accept accountability by being present, engaged and prepared
? Engagement and Management through Project and Planning Lifecycle
？ Must possess a disciplined approach and commitment to ensure management of delivering
？ Address issues in a timely manner and analytical approach to problem solving and solution development
？ Willingness to adhere to a standard global process model
？ Strong financial acumen toward understanding significant cost drivers (human resources, Operating and Capital investment, and strategic financial planning)

Academic Requirements:
? Bachelor/Master Degree in Business Management, Information Management, Computer Science or other related field 举报 分享

ABOUT COGNIZANT
Cognizant (NASDAQ-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital or follow us @Cognizant.

高知特 —— Cognizant（NASDAQ-100：CTSH），是全球领先的信息技术专业服务公司，致力于帮助客户在数字时代打造新的商业模式、运营模式和技术模式。通过我们植根于不同行业、专业独到的咨询式服务，我们将帮助客户构想(Envision)和建造(Build)未来愿景，成就(Run)创新和高效的企业。高知特（Cognizant）总部位于美国，“财富” 美国500强企业中名列第195位，被评为全球最受赞赏的公司之一。欢迎访问公司主页了解更多有关高知特（Cognizant）的数字服务。