南京招聘

职位描述：
? Provide superior customer service, through applying effective communication skills in order to build loyalty while proactively managing and resolving high-stress situations
? Delight our customers by providing support including installation, Preventive Maintenance, Technical Service Bulletins and repair by documenting, following-up, and closing calls as per Abbott Diagnostics quality system
? Partner cross-functionally and internally while maintaining positive relationships and ensure issues are resolved efficiently and satisfactorily while exceeding customer needs
? Successfully achieve the established business metrics including service sales, cost of service and key performance indicators for assigned customers/accounts
? Champion utilization of remote support tools to proactively improve instrument up time
? Proactively improve expertise through continuous learning and certifications
任职要求：
? Bachelor’s degree or equivalent relevant experience required.
? Bachelors/Engineering Degree in Bio Medical/Electrical/Mechanical or Medical Technology is preferred.
? Practical experience of interfacing with customers preferred.
? Basic English skills are preferred (written and oral). Proficiency in local language required.
? Scope of responsibility includes representing Abbott Diagnostics to assigned customers in a professional, forthright and ethical manner. The position reports to a Service Manager and is accountable for achieving individual and supporting team goals. 举报 分享

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我们植根中国超过30年，拥有4家工厂，3家研发中心，1家客户体验中心，1家培训中心。我们在中国拥有超过6,000多名员工,总部位于上海，连续10年荣膺"中国杰出雇主"，致力于帮助人们活得健康，活出精彩。
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