南京招聘

Main tasks (primary responsibilities) of the position area:
? Provide the primary functional reporting line to the direct reports
? Provide support to the field by performing Installations and Service Visits as necessary.
? Ensure efficient Field Support and Instrument Installations utilizing all available tools
? Develop the Field Service Business
? Ensure high customer satisfaction
? Utilize relevant databases to input and provide information that will increase effectiveness
? Utilize all available tools such as Service Reports, Spare Part & Service Manuals, ISI Notes,
? Manage Critical Customers in conjunction with the Sales management.
? Provide regular report documentation as directed by Service Management.
? Develop and Manage Instrument Specialists through direct interaction and phone support.
? Provide direction, manage and motivate
? Meet/exceed sales targets by execution of Marketing activities and by supporting the sales team to maximize revenues service-instruments-consumables
? Ability to lift ~50lb or 25kgs
? Will require work with hazardous substances such as acids and solvents and to work in biological laboratories up to BSL3

Position area requirements, qualifications, experiences and competencies:

? Will require work with hazardous substances such as acids and solvents and to work in biological laboratories up to BSL3
? Min 5 years service and support experience or min of 3 year management and leadership experience in a comparable position within the after sales service business in the Life Science industry/markets
? Proven track record in a successful business development of a service and support business
? Proven ability to manage teams/functions and projects
? Very good communication skills
? Demonstrated strong commercial skills in combination with customer satisfaction
? Does supervise employees
? Extensive travel required (75%)

QIAGEN is the leading provider of sample and assay technologies. Sample technologies are used to isolate DNA, RNA and proteins from any biological sample. Assay technologies are then used to make specific target biomolecules, such as the DNA of a specific virus, visible for subsequent analysis.
We have developed more than 500 consumable products and automated solutions. We are the market leader in academic research markets, to leading pharmaceutical and biotechnology companies, to molecular diagnostics laboratories as well as applied testing markets such as forensics, animal or food testing, and pharmaceutical process control.
QIAGEN employs more than 3,900 people in over 35 locations worldwide.

QIAGEN公司在全球35个国家，有着超过3900名员工和一支国际化的管理队伍。行业领先的技术使我们在未来能够持续成长和保持领先地位。
我们致力于全球生物技术市场。我们有着全球网络，代理商服务国家超过42个。同客户的紧密联系使得我们能够不断保持处于技术前沿，不断满足市场需求，不断完善我们产品发展系统。
从1986年以来，我们已经完善和上市了许多科研产品和工业的产品，应用于核酸纯化技术等方面，如：生命科学研究，基因组研究，基因药物发现，核酸分子诊断，基因疫苗和基因治疗市场等。核酸纯化市场的快速发展促使我们不断完善核酸纯化技术。