Client Service Officer
渣打银行(中国)有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:银行
职位信息
- 发布日期:2017-04-18
- 工作地点:重庆
- 招聘人数:若干人
- 学历要求:本科
- 语言要求:英语 熟练
- 职位月薪:4.5-6千/月
- 职位类别:其他
职位描述
职位描述:
部门:中小企业金融
Scope of Role:
? Support RM/BDE in their direct and indirect sales efforts and contribute towards achieving sales target of the team.
? Provide pre and post sales services and support to Business Client customers in a bid to boost their utilization of our products, services and credit facilities.
? Identify and maximize cross selling and up selling opportunities through referral to RMs (internal) or other product channels (external).
? Compliance and CDD follow up for account maintenance.
? Tracking and completion of monthly reports.
? Support Sales Directors to achieve budget and contribute towards the revenue of Business Clients.
Key Responsibilities/Challenges:
? Handle general incoming enquiries from internal and external customers
? Facilitate account opening and fulfillment of required documentation.
? Assist the obtaining of company search/credit checking/valuation reports for new customers/prospect.
? Prepare simple correspondences.
? Provide administrative support
? Assist in delivering sales initiatives jointly with RMs.
? Maintain database on client contacts made via Customer Service Hotline.
? Assist Marketing Team for particular product launch, customer event etc as and when required
? Make sales calls for simple product e.g.FX,S2B,TB etc
? Accountable for implementing and complying with AML requirements when performing duties. Job holder must report any suspicious transaction to Head of CDD Operations via LINE MANAGER (reporting manager) or directly to the Country Head of Financial Crime Risk in urgent or exceptional circumstances.
? Follow up with any assignment/special project as per assigned by supervisor
举报
分享
部门:中小企业金融
Scope of Role:
? Support RM/BDE in their direct and indirect sales efforts and contribute towards achieving sales target of the team.
? Provide pre and post sales services and support to Business Client customers in a bid to boost their utilization of our products, services and credit facilities.
? Identify and maximize cross selling and up selling opportunities through referral to RMs (internal) or other product channels (external).
? Compliance and CDD follow up for account maintenance.
? Tracking and completion of monthly reports.
? Support Sales Directors to achieve budget and contribute towards the revenue of Business Clients.
Key Responsibilities/Challenges:
? Handle general incoming enquiries from internal and external customers
? Facilitate account opening and fulfillment of required documentation.
? Assist the obtaining of company search/credit checking/valuation reports for new customers/prospect.
? Prepare simple correspondences.
? Provide administrative support
? Assist in delivering sales initiatives jointly with RMs.
? Maintain database on client contacts made via Customer Service Hotline.
? Assist Marketing Team for particular product launch, customer event etc as and when required
? Make sales calls for simple product e.g.FX,S2B,TB etc
? Accountable for implementing and complying with AML requirements when performing duties. Job holder must report any suspicious transaction to Head of CDD Operations via LINE MANAGER (reporting manager) or directly to the Country Head of Financial Crime Risk in urgent or exceptional circumstances.
? Follow up with any assignment/special project as per assigned by supervisor
职能类别: 其他
公司介绍
渣打是一家领先的国际银行集团,业务网络遍及全球59个最有活力的市场,为来自142个市场的客户提供服务。渣打网络与“一带一路”沿线市场的重合度超过75%。渣打的使命是利用独特的多样性促进商业繁荣和增进人类福祉。渣打的文化传承和企业价值都在品牌承诺-- “一心做好,始终如一(here for good)”中得到充分体现。
渣打集团有限公司在伦敦及香港的交易所上市。
作为扎根中国历史最悠久的国际性银行之一,渣打从1858年在上海设立***分行开始,在华业务从未间断。2007年4月,渣打银行(中国)有限公司成为第一批本地法人化的国际银行。目前,渣打中国的营业网点已覆盖近30个沿海和内陆城市,充分显示了渣打对中国市场的长远承诺。
2021年,渣打银行赢得来自政府、行业机构和媒体颁发的诸多奖项和荣誉,包括: “一带一路”绿色投资原则能力建设领袖奖、广东省金融创新奖三等奖、债券通优秀做市商、CIPS跨境支付结算卓越参与者、《澎湃》年度外资银行、《华尔街见闻》年度卓越外资银行、《彭博商业周刊》年度银行卓越大奖、《21世纪经济报道》卓越大湾区银行、《金融界》杰出风险控制管理奖、《经济观察报》年度卓越零售银行、《界面》年度臻善企业、财富管理获《证券时报》ESG实践天玑奖、《贸易金融》***供应链金融银行、《亚洲银行家》中国***顾客忠诚度项目/应用奖、The Assets***交易银行、***流动资金管理银行、“国际金融论坛”全球绿色金融创新奖、“中国企业社会责任国际论坛”金蜜蜂企业、智联招聘中国年度优选雇主等。
联系方式
- Email:tasfgto.chinahr@sc.com
- 公司地址:上海市浦东新区世纪大道201号渣打银行大厦18楼 (邮编:200120)