资深客服专员-上海淮海路品牌中心
阿迪达斯体育(中国)有限公司上海分公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:批发/零售
职位信息
- 发布日期:2012-08-31
- 工作地点:上海
- 招聘人数:若干
- 工作经验:一年以上
- 学历要求:高中
- 语言要求:英语一般
- 职位类别:VIP专员 客服专员/助理(非技术)
职位描述
总体要求:
处理店铺的日常行政工作,解决客人投诉问题,协助市场活动
主要工作:
客户服务:
- 有效并良好处理好客人的售后投诉或者是客人反馈的服务问题,及时汇报给公司相关部门并做好跟进,让客人满意
- 培训并协助店铺员工推广会员机制,培养店铺的忠实客户定制鞋的收发工作
市场活动:
- 做好各类市场活动的记录,协助客服经理做好数据收集工作,并培训销售人员如何有效推广和利用该市场活动
- 公关活动的内部协调与安排协助店铺日常行政工作
岗位要求
- 两年以上的零售/客服工作经验
- 吃苦耐劳,有耐心
- 追求稳定的职业发展
- 对运动有热忱及一定了解
- 高中或以上文凭
公司介绍
adidas is a global leader in the sporting goods industry with the core brands adidas and Reebok. Headquartered in Herzogenaurach /Germany, the company employs more than 56,000 people across the globe and generated sales of EUR 21 billion in 2017. In Greater China, the company employs more than 5,700 people and generated sales of over EUR 3.7 billion in 2017.
adidas China was founded in 1997 and headquartered in Shanghai, one of adidas’ six key cities across the globe. With a population of 24 million, Shanghai is the largest city in China – and eighth largest in the world. It's the country's most important center for culture, commerce, and industry. Sometimes referred to as the "Paris of the East'," Shanghai prides itself for being a fashion capital as well.
Shanghai is also the headquarter of adidas Asia-Pacific market which is crucial to achieving the brand’s mission to be the best sports company in the world.
adidas China was founded in 1997 and headquartered in Shanghai, one of adidas’ six key cities across the globe. With a population of 24 million, Shanghai is the largest city in China – and eighth largest in the world. It's the country's most important center for culture, commerce, and industry. Sometimes referred to as the "Paris of the East'," Shanghai prides itself for being a fashion capital as well.
Shanghai is also the headquarter of adidas Asia-Pacific market which is crucial to achieving the brand’s mission to be the best sports company in the world.
联系方式
- 公司地址:地址:span国贸汇1期