南京 [切换城市] 南京招聘南京客服及技术支持招聘南京售前/售后技术支持主管招聘

Assistant Manager, Technical Service

上海凌智企业管理咨询有限公司

  • 公司规模:少于50人
  • 公司性质:合资
  • 公司行业:金融/投资/证券  专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2017-02-12
  • 工作地点:上海-浦东新区
  • 招聘人数:1人
  • 学历要求:本科
  • 语言要求:英语 良好 普通话 精通
  • 职位月薪:1-1.5万/月
  • 职位类别:售前/售后技术支持主管  

职位描述

职位描述:
Assistant Manager, Technical Service – Core Material Kits
Highlights
Global leader in composite materials
Competitive total reward package, including flextime, housing allowance, specific career development plan.



Job Summary
Report to the Head of Technical Service, Asia Pacific.
Act as the window person from the company to handle daily communications about the drawings and BOM of core material kits, to be the bridge between customers and kitting partners, make sure the good quality of kits with maximum material utilization rate.
 
Key Responsibilities
- Take the lead of daily communications about kits of core materials, keep kitting partners in control from technical side.
- Take the lead of BOM checking & improving, try to decrease material waste to the minimum level.
- Communicate with customers to understand their requirements on kits of core materials.
- Transfer blade drawings from customers into kits drawings of core materials.
- Coordinate with kitting partners to provide field services.
- Solve customer claims about kits.
- Maintain the related database of kits drawings and related records.
- Other technical service issues.
 
Key Performance Indicators
- Being the bridge between the external customers, kitting partners and internal colleagues to ensure kits delivery with high quality and reasonable BOM.
- Make sure the maximum material utilization rate in a reasonable way.
- Make sure the kits will well fit the molds of customers.
- Work out kits drawing timely after receiving blade drawings from customers.
- Dispatch service engineers from kitting partners to visit customers for field services, such as mold size measuring, trial layup of kits.
- Calm down customers by effective way, improve customer satisfaction.
- Make sure all the kits drawings under using are effective versions with clear records.
- Support other colleagues of technical service with good sense of team working.
 
Requirements
- Bachelor degree in composites, chemical or equivalent.
- At least 3 years of related working experience. Having working experience of technical service or wind blade production will be preferred.
- An excellent communication skill is a must.
- Solid understanding and use of AutoCAD for 2-D drawings.
- Good command of English.
- Available for frequent business travels.
 
工作地址
上海市 浦东新区

职能类别: 售前/售后技术支持主管

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公司介绍

    凌智是一家由多名资深合伙人共有的独立咨询机构,通过有效整合资源,兼容并蓄来自不同行业的专家能力,为客户量身定制优秀的管理解决方案,并矢志成为中国领先的管理咨询公司。

    我们为跨国企业、中国本土领先企业、非赢利组织和公共机构提供全面的管理解决方案和咨询服务,涵盖战略管理所有领域话题,包括建立战略联盟、引进新的商业模式和流程、构建组织结构和制定信息战略等。

    凌智协同客户一起创制个性化的发展战略。我们认为,在实施阶段为客户提供强有力的支持是非常关键的,它能为客户创造宝贵的价值。因此,我们的工作方式立足于每位咨询顾问的企业家精神和行业专长—我们深信 “个性创造影响力”。

 

联系方式

  • 公司地址:上班地址:上丰路