南京招聘

职位描述：
岗位描述 YOUR TASKS

? Responsibility for the claim management (collection of customer payments, facilitating customer invoicing) for all HELLA China locations.
? Collection of open claims from customers, running a structured escalation process in case of customer payment delays.
? Close cross-functional collaboration - especially with Sales, Logistics, and Finance to facilitate an efficient and transparent invoicing and claim management process.
? Root cause analysis and corrective actions in case customer payment is delayed due to internal factors.
? Facilitating a standardized process definition in the area of claim management in cooperation with the functions of accounting, IT and other specialist areas and constantly developing these processes further.
? Implementation of new or further developed controlling tools for the analysis and monitoring the relevant KPIs in claims management.
? Preparation of methodically prepared process documentation and the implementation of these processes China-wide

任职资格 YOUR QUALIFICATIONS

? > 5 years working experience in the area of claim management or adjacent functions e.g. Controlling, Finance, Sales
? Analytical and structured way of thinking and working
? Strong communication skills to negotiate externally (with customer) and to obtain internal alignment
? Familiarity with relevant IT systems (MS Office and SAP).
? Strong English and Chinese language skills

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Pacesetting. Passionate. Together. Since 1899, HELLA, one of the top 40 automotive suppliers worldwide, has shaped the industry with innovative lighting systems and vehicle electronics. In addition, the company is one of the most important partners of the aftermarket and independent workshops. What motivates us: Shaping the mobility of tomorrow and fostering the central market trends such as autonomous driving, efficiency and electrification, connectivity and digitization as well as individualization. Every day, more than 40,000 employees worldwide are committed to this with passion, know-how and innovative strength.