南京招聘

职位描述：
客户服务专员/助理
Customer Service Assistant

JOB RESPONSIBILITIES

Provides direct customer service, including providing spot quotes, taking bookings, tracking delivery, investigating billing issues, reporting service metrics, troubleshooting, and problem solving for specified client(s). Works with the clients and sales team members to maintain customer satisfaction and manage scope of service.
This position reports to the Customer Service Lead.

REQUIREMENTS

- College graduates or bachelor degree above
- 5 years above experience in a role involving extensive customer contact
- Demonstrate strong PC skills including proficiency in a variety of software packages (i.e. Microsoft Word, Excel, PowerPoint, e-mail and other work related software).
- Well oral and written communication skills both English & Chinese.
- Strong sense of responsibility and confidentiality with Integrity.
- Self-motivated, careful and Patient for all work. 举报 分享

    凌智是一家由多名资深合伙人共有的独立咨询机构，通过有效整合资源，兼容并蓄来自不同行业的专家能力，为客户量身定制优秀的管理解决方案，并矢志成为中国领先的管理咨询公司。

    我们为跨国企业、中国本土领先企业、非赢利组织和公共机构提供全面的管理解决方案和咨询服务，涵盖战略管理所有领域话题，包括建立战略联盟、引进新的商业模式和流程、构建组织结构和制定信息战略等。

    凌智协同客户一起创制个性化的发展战略。我们认为，在实施阶段为客户提供强有力的支持是非常关键的，它能为客户创造宝贵的价值。因此，我们的工作方式立足于每位咨询顾问的企业家精神和行业专长—我们深信 “个性创造影响力”。