南京招聘

职位描述：
Ensures 100% satisfaction of restaurant guests and when possible – exceeding their expectations by creating guest-oriented culture. Supports and implements value-added LSM; engages guests as appropriate to form a connection and build repeat business; has strong awarness of community/trade area.
Accounts for sales results and EBITDA in a restaurant through constant increase in guest count, building average guest cheque and optimization of operational costs.
Accounts for sales results and EBITDA in a restaurant through constant increase in guest count, building average guest cheque and optimization of operational costs.
Builds world-class crew members team through Core Values execution; facilitates learning and creates positive work environment; Provides training and coaching to team members and managers to enhance performance and achievement of the goals.
Uses systems and provides guidance to ensure Operational excellence of the restaurant; adheres to proper policies and procedures.
Establishes clear goals and routinely follows up to ensure they are being met. Consistently conducts manager and team meetings with defined agenda; holds others accountable.
Maintains high standards of quality control, health and safety. Makes safety and shift management a priority.
Evaluate current practices and processes; immediately recognize potential areas of risk and initiate improvement to current business methods, quality of products and customer service.
Is a role model for the restaurant team in creating highly satisfied guests; fosters passion for personalized service; coaches and empoers to both prevent and recover from service problems.
1、 确保餐厅顾客100%的满意度以及在可能的情况下超过他们的期望，通过创造面向顾客的服务；支持并落实额外的餐厅活动；用适当的形式来吸引顾客并建立回头客；具有良好的社区/商业区意识。
2、 通过增加顾客数量来提高销售意识并增长利润，建立平均的客人支票和优化运营成本。
3、 通过执行核心价值观以此来建立世界级的团队；促进学习并创造积极的工作环境；通过培训和教导团队成员和经理来提高绩效并达成目标。
4、 运用系统和提供指导来确保门店的良好运营；遵守适当的政策和程序。
5、 建立明确的目标并确保他们得到满足。持续进行管理和开展明确的会议议程；督促他人。
6、 保证高标准的质量控制，健康和安全，使安全管理成为重点。
7、.评估当前的实践和工作流程，可以马上意识到潜在的风险区域以及改进当前的工作方法,产品质量和客户服务。
8、 作为一个餐厅团队的榜样在与高度满意的顾客建立关系中,培养对个性化服务的热情;教导员工防止和解决服务问题。 举报 分享

1.蓝蛙西餐厅酒吧，（以下简称“蓝蛙”）隶属于欧洲著名餐饮集团AmRest公司。 AmRest集团是遍布中欧和东欧的独立餐厅连锁运营商，迄今足迹已经遍布全球26个国家, 公司一直基于特许经营和合资合作关系，开发了一系列优秀品牌，包括星巴克、汉堡王、肯德基、必胜客、蓝蛙等领先品牌。Amrest 门店数量达到2200多家, 全球员工45,000多名。
2.蓝蛙起始于2003年，以上海为起点，至今遍布全中国18个城市，70余家门店，主要在中国一、二线城市的中心地段以及城市周边高档社区，为现代人提供全天候的西餐及服务。作为西餐品牌，透过强化品牌的特色定位【现代美式炙烤专家】，严选优质食材，融合多国风味料理手法呈现出现代美式炙烤的多样性，搭配主厨秘制酱料，专业的厨师团队及炙烤设备，提供消费者美式休闲的体验。
3.蓝蛙多年植根本土市场，因为热爱，我们从未停下发展的脚步，我们坚信一切皆有可能，励志成为中国排名靠前的西式休闲连锁餐饮品牌。
4.蓝蛙大学：
a)蓝蛙为不同级别的员工设计了个性化的学习和发展课程，旨在帮助每一位员工提高他们的技能水平，迎接不同的挑战，创造一个个万事皆有可能的奇迹。
b)蓝蛙中国大学和欧洲总部的AMU（AmRest University)，拥有先进、国际化和各级别的培训课程，帮助不同级别人员的专业和能力技能和领导力技能的提高。
c)IDP个人发展计划包括：高潜力员工发展计划，管培生计划，量身制定培训发展计划。