Client Representative - BPO(职位编号：S_D-0511563)
国际商业机器中国有限公司(IBM)
- 公司行业：计算机软件
职位信息
- 发布日期：2012-08-20
- 工作地点：南京
- 招聘人数：若干
- 工作经验：三年以上
- 学历要求：本科
- 语言要求：英语良好
普通话熟练 - 职位类别：客户代表 信息技术专员
职位描述
Job description
Required Skills
- Bachelor's Degree or above, IT related preferred
- 3+ years of solid and relevant IT Sales experience
- Bilingual communication skills in Chinese and English (CET-4 or above, e.g. CET-4, CET-6, TEM-4, TEM-8 or with oversea study/working experiences)
- IT management related software knowledge and related industry/product experience preferred
- Familiar with IBM Business Partner operational mode preferred
Responsibilities
Responsible for business partner management, develop IBM total business through these partners
Employees in this role are responsible for the total customer relationship with one strategic or several important clients. They plan and executes an effective relationship strategy and maintain effective long-term business relationships at the senior level with key decision makers and influencers. They identify and prioritize opportunities, focusing on e-business; develop solutions strategies; and engage in consultative solution selling, involving business partners and influencers as appropriate. Employees in this role serve as the integrator of IBM before the client. They plan and facilitate and/or conduct complex negotiations reaching lasting agreements and commitments. Employees in this role are responsible for developing an effective account plan. They are responsible for revenue, wallet share, and customer satisfaction on assigned accounts.
Required
Bachelor's Degree
At least 3 years experience in solid and relevant IT Sales experience
At least 1 year experience in IT management related software knowledge and related industry/product experience
Basic knowledge in IBM Business Partner operational mode
English: Intermediate
Chinese simplified: Fluent
Preferred
Information Technology
English : Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Required Skills
- Bachelor's Degree or above, IT related preferred
- 3+ years of solid and relevant IT Sales experience
- Bilingual communication skills in Chinese and English (CET-4 or above, e.g. CET-4, CET-6, TEM-4, TEM-8 or with oversea study/working experiences)
- IT management related software knowledge and related industry/product experience preferred
- Familiar with IBM Business Partner operational mode preferred
Responsibilities
Responsible for business partner management, develop IBM total business through these partners
Employees in this role are responsible for the total customer relationship with one strategic or several important clients. They plan and executes an effective relationship strategy and maintain effective long-term business relationships at the senior level with key decision makers and influencers. They identify and prioritize opportunities, focusing on e-business; develop solutions strategies; and engage in consultative solution selling, involving business partners and influencers as appropriate. Employees in this role serve as the integrator of IBM before the client. They plan and facilitate and/or conduct complex negotiations reaching lasting agreements and commitments. Employees in this role are responsible for developing an effective account plan. They are responsible for revenue, wallet share, and customer satisfaction on assigned accounts.
Required
Bachelor's Degree
At least 3 years experience in solid and relevant IT Sales experience
At least 1 year experience in IT management related software knowledge and related industry/product experience
Basic knowledge in IBM Business Partner operational mode
English: Intermediate
Chinese simplified: Fluent
Preferred
Information Technology
English : Fluent
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
公司介绍
For nearly 100 years, IBM has created products to handle information. Today, as the world's largest information technology company, it invents, develops and manufactures the most advanced information technologies computer systems, software, storage systems and microelectronics. But that's just for starters. After decades as the undisputed leader in the computer hardware business, IBM has transformed itself into an information technology services business. It is passionately committed to adding value for our clients from helping to keep grocery shelves stocked to simultaneously providing medical imagery to physicians an ocean apart. Its solutions, services and consulting offerings are revolutionizing the way people, organizations and enterprises operate including itself.
在过去的近一百年里，世界经济不断发展，现代科学日新月异，IBM 始终以超前的技术，出色的管理和独树一帜的产品领导着信息产业的发展，保证了世界范围内几乎所有行业用户对信息处理的全方位需求。众所周知，早在1969年，阿波罗宇宙飞船载着三名宇航员，肩负着人类的使命，首次登上了月球；1981年哥伦比亚号航天飞机又成功地飞上了天空。这两次历史性的太空飞行都凝聚着IBM无与伦比的智慧。IBM的事业就象宇宙飞船一样永远向着更高的目标不断奋进，造福人类。
在过去的近一百年里，世界经济不断发展，现代科学日新月异，IBM 始终以超前的技术，出色的管理和独树一帜的产品领导着信息产业的发展，保证了世界范围内几乎所有行业用户对信息处理的全方位需求。众所周知，早在1969年，阿波罗宇宙飞船载着三名宇航员，肩负着人类的使命，首次登上了月球；1981年哥伦比亚号航天飞机又成功地飞上了天空。这两次历史性的太空飞行都凝聚着IBM无与伦比的智慧。IBM的事业就象宇宙飞船一样永远向着更高的目标不断奋进，造福人类。