客服部实习生/Customer Service Documentation Intern
赫伯罗特船务(中国)有限公司 Hapag-Lloyd (China) Shipping Ltd.
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2016-12-13
- 工作地点:宁波-海曙区
- 招聘人数:1人
- 工作经验:应届毕业生经验
- 学历要求:大专
- 语言要求:英语 熟练
- 职位类别:单证员 集装箱业务
职位描述
Main Objectives of this position:
- Ensures the timely and accurate production and release of Ocean Bills of Lading. Builds and maintains an open line of communication with the respective customer base and acts as a problem solver.
- The tracking and tracing of all bookings once they have been confirmed to a vessel.
- Coordinates with terminal operations to assure the most efficient and effective handling of cargo.
Function and duties:
Tasks - Assigns rate of exchange - Verifying that customer is in good credit standing and sending bills of lading through the Accounting department to confirm accuracy - Ensures that vessels do not sail over and under booked, re-routing of shipments when necessary - MTD create AMS/ACI relevance check/ MTD details definition/ Captain’s care MTD creation - Freight details check Revenue definition/ Payer/collector assignment/ Finalize revenues - Issues Vessel Certificates to the customers - MTD distribution SWB upload/ MTD print/ Sign OBL/ MTD release - Making sure that Export Customs references are submitted in a timely manner for cargo sailing out of the country - Preparing and delivering documents to customers and government/customs agencies regarding overseas export shipments - Monitors workflow to assure that documents are completed and released within the specified timeframes to ensure smooth delivery of cargo - Running of vessel schedule reports for missing cargo, providing customers with cargo status updates - Coordinate arrangements with the customer and Operations team should cargo or documentation miss the vessel cutoff date - Creates and issues invoices for prepaid charges as necessary (Invoice creation/ print/ Invoice distribution) - Issues Process Exception Advises (PEA’s) for any breakdown in process - Lending assistance in the resolution and correction of brokerage disputes in conjunction with the Sales and Account Payable department. - Education: Bachelor’s degree or equivalent a plus - Have experience in the Maritime Industry or the equivalent combination of education and experience preferred. - Effective communicator, fluent in English and Mandarin, both verbal and written - Ability to work independently - Positive and pleasant attitude, a team-player - Willing to work under high pressure
职能类别: 单证员 集装箱业务
关键字: 海运客服 船务 单证
公司介绍
符合所述条件之应聘者,请将本人的中、英文简历,身份证、学历证书复印件、薪资要求及近期近照一张寄往:赫伯罗特船务(中国)有限公司人事部
上海市虹口区四川北路1350号利通广场8楼 200080
电子信箱:HRSHA@hlag.com
联系方式
- Email:HRSHA@hlag.com
- 公司地址:地址:span虹口区四川北路1350号利通广场8楼