宁波 [切换城市] 宁波招聘宁波物流/仓储招聘宁波单证员招聘

客服部实习生/Customer Service Documentation Intern

赫伯罗特船务(中国)有限公司 Hapag-Lloyd (China) Shipping Ltd.

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2016-12-13
  • 工作地点:宁波-海曙区
  • 招聘人数:1人
  • 工作经验:应届毕业生经验
  • 学历要求:大专
  • 语言要求:英语 熟练
  • 职位类别:单证员  集装箱业务

职位描述

职位描述:

Main Objectives of this position:

- Ensures the timely and accurate production and release of Ocean Bills of Lading. Builds and maintains an open line of communication with the respective customer base and acts as a problem solver.

- The tracking and tracing of all bookings once they have been confirmed to a vessel.

- Coordinates with terminal operations to assure the most efficient and effective handling of cargo.


Function and duties:

Tasks

- Assigns rate of exchange

- Verifying that customer is in good credit standing and sending bills of lading through the Accounting department to confirm accuracy

- Ensures that vessels do not sail over and under booked, re-routing of shipments when necessary

- MTD create

AMS/ACI relevance check/ MTD details definition/ Captain’s care MTD creation

- Freight details check

Revenue definition/ Payer/collector assignment/ Finalize revenues

- Issues Vessel Certificates to the customers

- MTD distribution

SWB upload/ MTD print/ Sign OBL/ MTD release

- Making sure that Export Customs references are submitted in a timely manner for cargo sailing out of the country

- Preparing and delivering documents to customers and government/customs agencies regarding overseas export shipments

- Monitors workflow to assure that documents are completed and released within the specified timeframes to ensure smooth delivery of cargo

- Running of vessel schedule reports for missing cargo, providing customers with cargo status updates

- Coordinate arrangements with the customer and Operations team should cargo or documentation miss the vessel cutoff date

- Creates and issues invoices for prepaid charges as necessary (Invoice creation/ print/ Invoice distribution)

- Issues Process Exception Advises (PEA’s) for any breakdown in process

- Lending assistance in the resolution and correction of brokerage disputes in conjunction with the Sales and Account Payable department.


Qualifications and Technical Job Requirements:

- Education: Bachelor’s degree or equivalent a plus

- Have experience in the Maritime Industry or the equivalent combination of education and experience preferred.

- Effective communicator, fluent in English and Mandarin, both verbal and written

- Ability to work independently

- Positive and pleasant attitude, a team-player

- Willing to work under high pressure


职能类别: 单证员 集装箱业务

关键字: 海运客服 船务 单证

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公司介绍

德国赫伯罗特股份公司是目前世界前五大船公司之一,赫伯罗特船务(中国)有限公司是德国赫伯罗特集团在中国的独资机构,致力于全球化的集装箱服务,在100多个国家拥有500家分支机构。主要从事国际集装箱远洋运输服务。现因业务发展需要,诚聘所述人员。
符合所述条件之应聘者,请将本人的中、英文简历,身份证、学历证书复印件、薪资要求及近期近照一张寄往:赫伯罗特船务(中国)有限公司人事部
上海市虹口区四川北路1350号利通广场8楼 200080
电子信箱:HRSHA@hlag.com

联系方式

  • Email:HRSHA@hlag.com
  • 公司地址:地址:span虹口区四川北路1350号利通广场8楼