宁波招聘

Managing Director-Healthcare Services(医疗服务事业部总经理)

SUMMARY OF POSITION

This position serves as the Leader for Healthcare Services for ADEN Services China. It is a hands-on role of a promising division, with great development opportunities.

He/ She will be in charge of the overall development of our Healthcare Services, from supporting business development to ensuring operational excellence, working hand in hand with Regional and Business Unit heads and Operations experts in the Business Unit.

He/ She will play a key role in developing new business opportunities and building connections with potential clients to contribute to the overall business strategy and objectives of ADEN Services China.


KEY RESPONSIBILITIES

The Managing Director will manage the development and operations of our Healthcare Services in China. This is a general management role with a very hands-on involvement in all aspects of the business of this budding division. Management of all aspects of the business will be involved.

General Management
1 Contribute to the development of strategy in line with Healthcare business segment.
2 Prepare plan of execution, leading the Healthcare business and communicating a clear vision, in accordance with the overall strategy defined by our China CEO.
3 Be part of the Management Committee to discuss and present ideas to improve overall FM business performance.
4 Stand as the leading consultant for Healthcare Services to support Regional and Business Units’ management team.

Sales and Business Development
1 Accountable for the achievement of the budgets in term of Sales (Retention and Comparable Unit Growth) - Gross Profit – Headcounts, and for other Key Performance Indicators that may be defined by management;
2 Work hand in hand with China Sales Director to create/define strategic sales plans and initiatives to achieve Strategic goals and targets.
3 Participate in sales forecasting and planning in an effective manner.

New Business Development & Innovation
1 Support and take part of Development of new business by tapping on new leads and building good customer base.
2 Perform market information and competition analysis, closely monitor business development effort and contribute to the identification of and maximization of commercial opportunities. Provide top management with high level market intelligence.
3 Promote the Company’s image and branding by providing Innovative solutions and improvement of existing service offerings to clients.
4 Grow existing services with existing Clients by promoting the development of new Services with existing Clients.

Maintain existing contracts
1 Be well versed with all the existing contracts and ensure client satisfaction in accordance with contractual terms. Assess dysfunctions of the existing contracts and coordinate with Regional and BU operations team on improvement of communication with Clients and operations.
2 Maintain good relation with existing panel of clients, enabling the Company to maintain long-term cooperation. In that respect, study miscellaneous demands and particular observation. Report observation and take appropriate action whilst informing hierarchy.
3 Ensure the retention by the renewal of our contracts.
4 Pay attention and manage well all strategic key accounts.


Operations Excellence
1 Make sure all operations team understand the importance and the meaning of all quality standards and guarantee implementation in the region and Business Units.
2 Ensure successful site openings with the cooperation between BD and operations and mobilize experts to support the site opening.
3 Have a thorough understanding of the contract and ensure that the service delivery and contractual obligations are delivered and executed in a manner that fosters and achieves customer satisfaction.
4 Maintain an up-to-date understanding of industry trends and technical developments that affect target markets and service offerings.


Cost Management
1 Achieve the economic and qualitative objectives of the company by reviewing and controlling profit center performance and give necessary suggestions and recommendations for improvement.
2 Give suggestions on cost savings through efficiencies whilst improving performance.
3 Develop geographically into areas that offer best return on investment.

HR and Talent Development and Local Community
1 Be part of the hiring, talent development, performance appraisal and succession planning across the region for all key positions involved in Healthcare Services.
2 Identify and select employees with potential to become Business Unit Managers.
3 Monitor employee, employees’ retention through KPI and propose any idea or initiative that would contribute to enhance employee retention.

Local Regulations and Public Relations
1 Be well versed in local regulations and ensure compliance with local rules.
2 Represent the company in appropriate professional and community organizations; Ensure good relations with local and international partners and associations.



REQUIREMENTS

Knowledge
1 Good knowledge in Healthcare Services, Hospitality industry, Service industry
2 Be familiar with Healthcare Services development and operations

Skills
1 Excellent leadership, strong managerial and people management skills
2 Strong business sense and sales skills, familiar with managing profit & loss and controlling the levers of impact & risks
3 Strong communication skills and interpersonal skills
4 Good sense of innovation, ability to analyze and synthesize
5 Resourceful and a good team player
6 Ethical attitude to business and commitment to ADEN Services values and ethical principles
7 Strong commercial and public relations capabilities
8 Ability to deal with government institutions
9 Good service and team spirit
10 Solid computer skills (office software–word, excel)

Personal Attributes
1 Be honest and trustworthy
2 Be respectful and understanding of others
3 Possess cultural awareness and sensitivity
4 Be flexible
5 Demonstrate sound work ethics

Essential Qualifications
1 Bachelor degree above in Healthcare Services, Hospitality or other related fields
2 Minimum of 10 years experience in Healthcare Service management role in large MNCs, with previous experience in managing a facility of over 500 headcount is preferred.
3 Proficiency in both spoken and written English.



Qualified candidates are welcomed to send your English resume, Cover Letter and expected remuneration to: job.cho@adenservices.com
You are also invited to check our website: www.adenservices.com

With its roots in Asia, ADEN is an International Integrated Facility Management (IFM) specialist, and is always at the forefront of the latest technology.

ADEN is a major innovator in the SMART Integrated Facility Management services industry. Founded in 1997, with its headquarters in China, ADEN FM has 20 years of expertise in the Integrated Facility Management Industry, with a growing team of 26,000 employees in 25 counties around the world. The company operates in more than 70 cities in China with global presence in China, South-East Asia, Central Asia and Africa. Clients of all sizes from a wide range of industries, including many listed on the CAC40, FTSE100, Forbes Global 2000, and Fortune 500, count on ADEN for strategic outsourcing.

As a multicultural company with 30 nationalities, we encourage diversity and offer our employees career opportunities in China or Vietnam but as well in South East Asia, Central Asia, and Africa.


植根于亚洲市场的埃顿是国际领先的综合设施管理(IFM)专家，并始终走在技术的前沿。

埃顿是智能(SMART)综合设施管理领域的主要创新者。成立于1997年，集团总部在中国，埃顿设施管理在业内拥有20年的丰富经验，团队不断壮大，目前在全球25个国家拥有26,000名员工。埃顿的业务遍及中国70多个城市，全球运营网络分布于中国、东南亚、中亚和非洲。包括位列CAC40，FTSE100，福布斯全球2000和财富500强在内的各行各业不同类型的客户都选择信赖埃顿来进行战略外包。

作为员工来自全球30个国籍的多元文化企业，我们鼓励多样性并为我们的员工提供在中国，越南，以及东南亚，中亚和非洲的职业发展机会。