宁波招聘

关于亚马逊
亚马逊致力于成为地球上最以客户为中心的公司，人们可以在那里找到和发现几乎任何他们想要购买的东西。通过满足客户价格低,选择多和便利的需求， 亚马逊持续增长和发展成为一个世界级的电子商务平台。亚马逊从网站到电子商务，再到开发平台的演化，是被创新驱动的，创新精神是公司DNA的一部分。世界上最优秀的技术头脑来自Amazon.com的研究和开发技术，最终提高了世界各地购物者和卖家的生活。
关于职务 Listing Services Team
通过亚马逊第三方平台，亚马逊为企业在亚马逊平台上销售自己的商品提供了机会。在世界范围内，超过一百万卖家使用这个平台，帮助亚马逊成功。亚马逊的第三方业务在全世界迅猛增长。在这种情况下，亚马逊提供一个新的服务，以帮助卖家在亚马逊平台录入其产品

录入服务：卖家需要准备他们的产品数据，并填写到由亚马逊定义的产品模板中，然后上传到亚马逊的平台。在某些情况下，这过程对于一些卖家是复杂的，痛苦的，通过录入服务，我们可以帮助卖家准确快速的录入产品信息。
职位信息: Team Lead – Listing Services

工作描述:
?全面的培训和支持下属。充当和其他部门经理合作的接口。在有限的范围内人员的管理责任。
?使用标准的模板和工具录入卖方的产品信息到亚马逊平台，和其他的工作业务团队，卖家保持广泛和定期的联系（e-mail和电话）
?修正和加强现有客户产品内容，这些产品被很多的客户见到，但是在亚马逊网站上显示内容贫乏。
?分配和平衡团队的工作任务
?保持服务水平，确保交货质量一致
?通过每周的一对一的会议，提供持续的支持和反馈给下属，
?通过不断的研究，识别，评估，合理化，为部门发现更多的商机。
?专业的团队领导，提高团队的士气
?协助经理收集数据和编制分析报告
基本要求:

? 学士学位（最好是计算机科学或商业），3+年的工作经验。
? 熟练地掌握Microsoft Office尤其是MS Excel
? 优秀的英语读写和口语能力，专业和成熟的态度面对内部和外部的合作伙伴，良好的沟通技巧。
? 熟悉电子商务/网上销售业务。
? 创新和分析解决问题的能力，追求卓越的热情
? 了解工作的作用，责任和挑战
? 管理工作的优先次序，具有几个项目并行工作的能力
? 对工作的高度责任心
? 能够独立工作
? 能够适应一个快节奏，充满挑战的环境，并提供卓越的客户体验
期望:
? 1 - 2年的管理经验
? 能够学习和使用IT系统，了解和使用XML，能够使用SQL /数据库。
? 能够以身作则保持积极主动和出色的工作纪律。公平和公正的对待工作。


Overview: AMAZON
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
About the Hiring Unit: Listing Services Team
Through the Amazon Marketplace, Amazon provides enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon. Amazon is growing its Marketplace aggressively worldwide. In this context, Amazon Services is setting up a new service to help sellers with listing their products on the Amazon Marketplace.

LISTING SERVICES: In order to sell products sellers need to provide Amazon with data on their products and fill in the data into product creation files following Amazon’s content creation guidelines. This process in some cases is a point of friction for sellers which we plan to reduce by building the product creation files on behalf of the sellers.

Position Description: Team Lead – Listing Services

Job Description:
? The Team Lead acts as a coach and supports specialist on the floor. He/she also interfaces with the team manager in other work related areas. The Team Lead would also have direct people management responsibility to a limited extent.
? Integrating seller content to the Amazon platform using standard item creation templates and tools, working with Business Teams and Sellers with extensive and regular interaction (e-mail and phone)
? Correcting and enhancing existing content of products that have high visibility on the Amazon website but show poor content.
? Is the point of contact for swift resolution of escalated seller/sales specialist requests
? Maintains service levels and ensures consistent quality of delivery
? Provides on-going floor support and feedback to Listing specialists via weekly one-on-ones with a focus on improving productivity and quality of the team
? Relentlessly works to research, identify, evaluate, rationalize and propose business opportunities for the Merchant Services group.
? Provides professional leadership to associates while also developing a positive team morale
? Assists the Manager in gathering data and preparing reports for analysis

Basic Qualifications:

? Bachelor degree(preferably Computer Science or Business) ,3yrs of work experience.
? Advanced computer literacy in Microsoft Office (especially MS Excel) applications
? Excellent communication skills in written and oral English and Mandarin with the ability to face external and internal partners in a professional and mature manner.
? Interest in e-Commerce/Online business.
? Creative and analytical problem solver with a passion for operational excellence
? Expert understanding of Listing Specialist role, responsibilities and challenges
? Ability to manage conflicting priorities at work- capability to work on several projects in parallel
? Should show high ownership and institute process improvements wherever needed
? Should be able to operate fairly independently and displays autonomy and discretion at work
? Desire to work in a fast-paced, challenging environment and a passion for delivering great customer experience is required
?
Preferred Qualifications:

? 1- 2 year people management experience
? Ability to work with IT systems, understand and work with XML feeds, SQL/DW.
? In addition to all this a Lead is expected to be proactive to maintain and encourage excellent discipline at work. He /she should be positive, fair and just to all.

亚马逊于 2004 年进入中国，秉承“顾客至尚”的理念，不断为中国用户创新。目前亚马逊在中国布局的核心战略业务包括以亚马逊海外购和亚马逊全球开店为中心的跨境电子商务，Kindle 电子书阅读器和电子书，亚马逊物流运营和亚马逊云计算服务（AWS）。

依托亚马逊全球15大站点、***的全球资源和跨境物流体系，亚马逊中国持续推进跨境电商战略。2014年， 亚马逊中国正式上线亚马逊海外购商店——亚马逊***本地化、多站点的全球商店，致力于打造中国消费者信赖的选购高品质海外正品的跨境网购首选站点。消费者用中文即可直接购买来自亚马逊美国、英国、日本、德国网站的 30 大 品类、逾 2000 万的海外正品。商品经由亚马逊全球物流体系从海外运营中心直送中国消费者。亚马逊 Prime 会员服务 于2016年10月在中国上线，是亚马逊全球***提供跨境订单全年无限次免费配送的会员服务。

亚马逊全球开店致力于帮助中国卖家发展出口业务、拓展全球市场、打造国际品牌。目前数以万计的中国卖家加入了该项目。包括亚马逊美国、加拿大、德国、英国、法国、意大利、西班牙、日本、墨西哥、澳大利亚、中东及印度在 内的 12 大海外站点已向中国卖家全面开放。中国卖家可将商品销售给亚马逊全球超过 3 亿的活跃用户，以及亚马逊美国、欧洲和日本的数百万企业与机构买家。

亚马逊在全球拥有 175 个运营中心，配备超过 10 万台 Kiva 智能机器人，可将商品配送至 185 个国家和地区。借助全球领先的物流交付能力，亚马逊中国为通过海外购进行跨境网购的中国消费者提供一流的跨境配送体验，并帮助中国卖家出口海外，拓展国际市场。

亚马逊中国致力于为中国消费者带来完善的阅读体验，点燃中国大众的阅读热情。2012年12月，Kindle中国电子书店正式上线，通过与数百家中国出版机构商和进口书商合作，目前为中国读者提供了超过 70 万册电子书。2013 年 6 月，Kindle 电子书阅读器进入中国市场，随后亚马逊陆续为中国消费者带来了 Kindle 电子书阅读器全系列产品，并与全球保持新品同步发售，Kindle Unlimited电子书包月服务与Prime 阅读等服务也相继推出。