宁波 [切换城市] 宁波招聘宁波客服及技术支持招聘宁波客服专员/助理(非技术)招聘

Key Account Executive(客户代表)

上海信天翁联业商务咨询有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:专业服务(咨询、人力资源、财会)

职位信息

  • 发布日期:2012-08-05
  • 工作地点:上海-徐汇区
  • 招聘人数:1
  • 工作经验:二年以上
  • 学历要求:本科
  • 职位类别:客服专员/助理(非技术)  

职位描述

Albatross Global Solutions is an international Market Research services provider dedicated to improve Service Quality and Sales Performance.

With its headquarters in Shanghai and 15 more offices in Asia, Europe and America, we have the ability to conduct Market Research and Mystery Shopping Surveys worldwide.

We're composed of 2 divisions:

- Albatross Store Performance: mystery shopping programs

- Albatross Consumer Insights: qualitative and quantitative analysis

Albatross has a solid expertise and reputation in assisting luxury brands (especially in cosmetics, fashion, and watch & jewelry) and other leading brands in various industries to develop their Service Quality and Market Insights, especially in Greater China and Asia.


To boost our growth and maintain maximum customer satisfaction, we are looking for a talented and motivated individual to join our team in Shanghai, as Key Account Executive, directly reporting to the Key Account Department Manager.



I - Main responsibilities



- Act as the main point of contact between our company and your assigned customers

- Maintain and develop relationships with your customers

- Coordinate with all internal departments to ensure maximum client satisfaction

- Present our reports periodically and share your expertise with customers

- Introduce, promote and sell additional solutions



II - Skills & Profile



- Native Chinese speaker

- Very good command of English, both spoken and written, in a business environment

- Proficiency in any other language highly appreciated

- Very good interpersonal and communication skills

- Good organizational skills

- Self-motivated, able to work independently as well as within a team

- Ability and desire to sell, confident and determined approach

- At least 1 year of meaningful work experience in an international environment

- Former experience in the Luxury Industry and/or Retail would be a plus

- Good Computer skills




Starting Date: ASAP



If you think you're up to this challenge, if you want to learn and grow within a multicultural team, if you're willing to join a dynamic and fast growing company, please send your resume, cover letter and expected salary to Maggie Tang (mtang@albatrossasia.com).

公司介绍

Albatross CX has been the first choice for brands looking to assess their store performance, improve their customer experience, and build advocacy among luxury consumers. We currently work with over 200 of the world's most prestigious brands in more than 60 countries, helping them keep pace with the changing luxury market and the ever-evolving tastes of affluent shoppers in every region.

联系方式

  • Email:china@albatrossasia.com
  • 公司地址:地址:span市中心商场