Customer Service
ANL (China) Limited
- 公司规模:150-500人
- 公司性质:外资(非欧美)
- 公司行业:交通/运输/物流
职位信息
- 发布日期:2014-08-06
- 工作地点:宁波
- 招聘人数:1
- 工作经验:2年
- 学历要求:本科
- 语言要求:英语熟练
- 职位月薪:面议
- 职位类别:客服专员/助理(非技术) 船务/空运陆运操作
职位描述
工作职责:
- 根据市场策略放舱并录入系统。追踪每日订舱数据并及时更新系统。
- 协助市场销售部管理舱位,并定期报告订舱数据给船东。
- 处理来自客户、海外代理、和船东的咨询。
- 协助销售部跟踪海外代理发送的销售线索。
- 积极有效地维护公司分配给客服部门的指定货客户(包括CRC)。
- 追踪箱子动态、积极处理滞港货柜。
- 处理客户咨询及客户投诉。
- 协调操作部门为客户提供加载和箱子分配的服务。
要求:
- 本科及以上学历,物流、国际航运管理专业优先。
- 两年以上船公司或货代工作经验。
- 良好的沟通和解决问题的能力。
- 良好的团队合作精神,具有积极主动、耐心细致、行动迅速的个人品质。
- 良好的口头及英文书写技能。
- 熟练使用办公软件。
竞争优势:
1.试用期缴纳五险一金,转正后额外享受商业保险;
2.正式员工待遇优厚,可享受年度旅游;公司每星期组织羽毛球活动;
3.公司为每月生日员工组织生日party;
4.双休,法定年假日;
5.公司系属外商投资,人性化管理,有良好的培训机制,是很好的职业发展平台;
6.地处天一繁华商业圈,交通便利;
公司介绍
ANL Container Line Pty Ltd is Australia's leading Global shipping company, employing approximately 300 staff throughout Australia. ANL in Australia operate with a centralised head office in Melbourne and branch offices in Brisbane, Sydney, Adelaide and Fremantle. In conjunction with our French based parent company CMA CGM, ANL offer a variety of shipping services to and from countries throughout the world.
ANL understands that in order to succeed in a changing and competitive service industry we must employ and develop the very best people in their field of expertise. ANL offers an exciting and diverse range of career opportunities throughout the business; we value diversity and provide career development opportunities for our employees.
ANL understands that in order to succeed in a changing and competitive service industry we must employ and develop the very best people in their field of expertise. ANL offers an exciting and diverse range of career opportunities throughout the business; we value diversity and provide career development opportunities for our employees.
联系方式
- 公司网站:http://www.anl.com.au
- 联系人:HR