宁波招聘

· Bridge service gaps left by the technical support teams who deliver IT services remotely.

· Execute physical protection and management of IT equipment and IT rooms within own geographic areas.

· Ensure WSM service is complied with APMM policies and MLIT standards.

· Achieve higher and sustainable user satisfaction.

· Liaise with vendors, third parties and relevant internal teams for below hardware related onsite services. The scope of equipment covered in the activities is desktops, laptops, IP printers and facilities inside IT rooms.

o Hardware related MACD services (move, add, change, delete);

o Solutions for hardware problems;

o Hardware/equipment/IT room maintenance;

o IT equipment set up in meeting/training rooms;

o Assessment of rack space for housing of IT equipment inside IT rooms;

o Assistance in regular audit of IT equipment and security.

· Execute IT asset/inventory management to optimize usage of IT equipment, to dispose decommissioned IT equipment, to track physical inflow/outflow of IT equipment from Maersk premises and to smooth cooperation with vendors, third parties and relevant internal teams.

· Assist internal teams with onsite service delivery in case of failures or unavailability of remote services.

· Provide immediate assistance for VIPs and visitors for hardware issues.

· Assist with onsite backup services such as tape cycle management and off site backup storage where required.

· Perform basic network related tasks such as LAN cabling troubleshooting, connection and etc.

· Develop and comment on standard global process for workspace management activities in line with Maersk's process development standards.

· Recover mission-critical IT technical and service facilities based on IT Contingency Plan and instructions from service owners.

· Comment on service proposals/contracts from WSM's daily support perspective.

· Escalate problems identified in daily work to the attention of relevant stakeholders and management without any delay.

· Serve as an effective linkage between BUs and MLIT within own geographic area to ensure IT solutions and services are integrated with practical business requirements in support of business strategy and planning.

· Other ad hoc tasks assigned by NAS Workspace Management Coordinator, NAS Technical Operations Manager or NAS Regional Account Manager.

· Effective and efficient cooperation with relevant parties for required onsite support

· Instant and accurate maintenance of CMDB and IT asset/inventory files

· Effective management of server rooms and IT equipment inside

· Always cooperative and adding value when working with others

· Consistent driving for best practices, both technical wise and process wise

· Customer oriented in daily work

· Strengthen technical expertise

· Enforce knowledge of IT infrastructure management

· Develop analytical skill and questioning mind

· Build up experience in technical service delivery using international resources

· Gain insight into IT best practices

· Overall understanding of IT services and the way they are managed and delivered

· Solid knowledge of technical support and IT infrastructure management

· Good analytical skills and with a questioning mind

· Strong interpersonal and communication skill

· Good English

· Proactive working attitude, service minded and creative

· Willing to work independently and under pressure

· Strong learning ability

· Self-motivated for continuous improvement

· Good team player

· Basic understanding of business structure and operations

The A.P. Moller-Maersk Group in the world

The A.P. Moller-Maersk Group is a worldwide organization with about 117,000 employees and offices in around 130 countries-with global headquarters in Copenhagen,Denmark.

In addition to owning one of the world's largest shipping companies,we are also involved in a wide range of activities within the energy,shipbuilding, retail and manufacturing industries.

The A.P.Moller-Maersk Group in North Asia Region

In the North Asia Region,we employ more than 11,000 employees at 65 different locations in Mainland China,Hong Kong, Macao,Taiwan,Mongolia,Japan and Korea.

We have served foreign trade in the Greater China Area for more than 80 years.The foundation of the A.P. Moller- Maersk Group's presence in the North Asai Region is characterized by our commitment to serve foreign trade,continue expansion,make investments that are mutually beneficial,and be good corporate citizens.

Our activities in the North Asia Region include an extensive network of branch and representative offices,
wholly-owned and joint venture transportation companies, logistics companies,industrial enterprises,as well as managing,operating,and investing in a number of marine terminals in key coastal cities in the region.

The A.P. Moller-Maersk Group is constantly looking for opportunities to supply its many companies with competitively priced, high quality products made in the North Asia Region.

The A.P. Moller-Maersk Group in the North Asia Region,amongst other,the following companies:
APM Global Logistics trading as Damco
Maersk Line
APM Terminals


Read more
The A.P. Moller-Maersk Group:www.maersk.com
Damco: www.damco.com
Maersk Line:www.maerskline.com