宁波招聘

PURPOSE OF FUNCTION

To ensure that there is a consistently high and stable availability, in the IKEA product range, for our customers at the lowest possible cost. We do this by:
?securing that retail logistics integrates the supplying process into the retailing business;
?ensuring an efficient logistics operation in the store;
?providing an efficient service operation for customers who request alternative options for picking and/or delivery of products.
Through this we contribute to the growth of IKEA and improve our customers' life at home.

PURPOSE OF THE JOB

I am responsible for ensuring that the supplying process in our store is fully integrated with the communication and selling processes. I do this by working closely with my com&in and sales colleagues, securing that together we focus on the same commercial priorities. I use my supply process expertise to secure that my team creates excellence in the area of availability, balancing range & space, forecasting and ordering in my store, in order to achieve agreed Service Level at lowest possible cost. I do this to strengthen the main objectives of IKEA to be leader in life at home in our local market and achieve growth and sustained long term profitability.

ASSIGNMENT

Customers
?I fulfil the customer promises created by the communication & selling processes by actively working to secure and maintain the availability of goods through the minimisation of non-central shortages and the monitoring of central shortages. I raise the awareness of the commercial team to availability issues and work with them to take actions which minimise the impact on our customers.
?I monitor that the agreed range is offered and stocked in the store and properly administered in system to ensure we maximise availability for our customers.
?I highlight deviations between the range frame connected to my stores range classification, Country range agreement and the actual range (size) to sales. I create an understanding of the impact on availability for our customers of working outside the range frame.
?I highlight deviations between the actual store range in relation to the sales to range to space and secure and understanding in the commercial team of the operational and availability consequences of exceeding the recommended range size.
?Together with sales and com&In, I plan for an efficient phasing out and in process, to secure range vitality for our customers at lowest possible cost.
?I support the execution of the phasing out and in process, led by the commercial team, by securing my team provides information regarding missing order and sales space parameters, expected sales
start quantity and remaining outgoing quantities, as well as supplies availability information.
?I follow up the progress in the selling out of discontinued rest quantities and initiate corrective actions in the commercial team, if needed, to secure a smooth sell-out and timely sales start of new items.
?I secure the timely registration of the needed order and forecast parameters in the system, to secure the agreed Service Level 365 days per year.
?I work with my team to support the commercial team and commercial activity leader with the planning and implementation of sales plans (e.g. activities). I focus on parameter setting, ordering and availability checks, and act as a coach to secure the proper use of order methods in order to secure availability (promotions, sales jumps, manual ordering / input to the need).
?I am accountable for securing that the operational forecasting in the store is in line with available capacities.
?My team and I are the main point of contact in the store for all range administration and supply related questions from the shopkeepers and other functions.
?I secure the analysis and steering of the ordering process by my team, to avoid shortage and overstock situations.
?I secure that my team and I provide our shopkeepers with relevant availability information for active
sales steering in the store, to allow for a sustained perceived availability by our customers.
?I secure that any structural supply deviations (e.g. supplier or transport performance related) which threaten availability or store operations are made known to the service office supply support function, to ensure they are addressed with our supplying partners.
?I monitor the automatic ordering process and initiate actions in case of disruptions to the order flow that jeopardise availability for our customers.
?My team and I are responsible for stock build up for replenishment solution changes, activities or in
preparation for a peak sales period.

Commercial/Business
I lead and manage my team and work with the retail supply integration team to secure goods availability for customers at the lowest possible costs. I do this by:
?Contributing to turnover by maximising availability 365 days per year; concentrating on minimising non-central shortage and supporting active sales steering. I do this by securing that my team can provide shortage and overstock information to our shopkeepers
?Being the expert on Service Level in my store and ensuring there is awareness throughout the store about how Service Level is impacted. I also secure an understanding of how an accurate inventory can be sustained through every day routines.
?Actively participating in the creation of the store business plan, and converting strategic directions
and business plan goals into clear logistic actions. I take responsibility for executing relevant actions within this plan.
?Contributing to minimising the logistics costs in the store by identifying potential savings and
initiating actions to improve stock and range structure (overstock, concrete, outgoing and activity range).
?Contributing to maximising the goods flow efficiency by ensuring that the operational forecasting in
the store is in line with the order parameters and available sales space capacities/parameters. I
address any need for adjustment with our shopkeepers.
?Supporting turnover by enabling range vitality through support with the planning and follow up of the phasing out and in process.
?Implementing rules and guidelines in the areas of sales & supply support in my store and using the iMonitor tool to follow up on the implementation of these.
?Analysing the results of the Service Level, Customer Satisfaction Survey, Brand Capital, Voice and
Commercial Reviews and using the insights gained from this to develop our business.

People
?I provide an inspiring and motivating direction for my co-workers and engage them fully in the tasks of becoming leaders in life at home and generating sales growth.
?I create an environment where the IKEA culture is strong and where the diversity of our customers and co-workers is valued.
?I recruit my team through IKEA values by identifying what skills are needed now and in the future to
achieve the objectives of their role. I also identify the motivations and capabilities that will compliment my existing team.
?I am committed to the development of my team. Together we develop their individual personal development plans to reflect their business and personal development needs. I support them in
achieving these goals. I use commercial review as an audit and learning & development tool to achieve this.
?I empower my team by delegating responsibility to them to help them grow and develop, according
to their individual ability and experience.
?I create an environment of trust by encouraging open, constructive, honest, two-way feedback with my team, retail supply integration department in the service office and other colleagues.
?I secure the training of my team to ensure they are well informed, customer focussed, efficient, and are able to coach the commercial team.
?I actively participate in securing the logistic competences of all co-workers in the store with a special focus on our shopkeepers’ skills in ordering and forecasting processes.
?I actively lead and ensure that I have in place a living succession plan, and recruit future leaders and specialists who share our values.
?I set clear goals and expectations and make time to follow these up with my team.
?I reward good performance and take action to improve poor performance.
?I am responsible for my own development and look to my manager and my matrix for support in improving my competences.
?I actively promote the IKEA social and environmental commitment and work with my team to understand how, together, we can contribute to sustainability.

Financial
?I set my goals based on agreed KPI’s focusing on achieving availability at lowest total supply cost.
?I constantly monitor our performance against agreed goals, adapting and taking action accordingly.
?I ensure all in-store sales & supply support initiatives grow our business and support the sustaining of long-term profitability.
?I control costs by working in a lean, simple, cost-conscious way using good examples and
encouraging my team and my colleagues to discover even more effective ways of working.
?I contribute to turnover by actively working to fulfil the Customer Promise.
?I actively work to reduce supplying costs and increasing gross margin, by coaching the commercial team about efficiency and availability implications of range decisions.

MOTIVATION

It is essential that I have the following motivations:
?The IKEA values reflect my own values and give me energy.
?I am passionate about growing business and people together using the experience and skills of our people in the best way.
?I am driven to exceed my goals.
?I enjoy working in a fast-paced and future-oriented environment.
?I have a desire to learn and want to improve my skills, using this to the benefit of IKEA and for growing personally.
?I have a genuine interest in retailing and Supply Chain Logistics and a strong desire to maximise
turnover, create profit and improve our customer’s shopping experience.
?I have a strong desire to create a foundation, maintain operational excellence and contribute to the development of the IKEA Retail Logistics business within the area of Retail Supply Integration.

宜家家居(IKEA)于1943年由其创始人英格瓦·坎普拉德(Ingvar Kamprad)在瑞典创立。历经半个多世纪的发展，如今它已在全世界拥有300多家商店。宜家于1998年进入中国市场，在上海开办第一家商场，随后陆续在北京，成都、广州，深圳，大连，南京，沈阳，天津，宁波，无锡，重庆，武汉等大中城市开办商场。目前在中国已有16家宜家商场。今天,瑞典宜家集团已成为全球最大的家具家居用品零售商,销售主要包括座椅/沙发系列，办公用品，卧室系列，厨房系列，照明系列，纺织品，炊具系列，房屋储藏系列，儿童产品系列等约10000个产品。

我们的愿景：
为大众创造更美好的日常生活！

我们的经营理念：
提供种类繁多、美观实用、老百姓买得起的家居用品。

宜家经营理念最初始于为大众提供经济实惠的家居装饰产品，而非仅为少数人服务。它将功能、质量、设计、价值结合在一起，并始终牢记可持续发展理念。从设计、采购、包装、配送到业务模式，宜家经营理念存在于公司日常运营的每个环节。我们的目标是帮助更多人创造更好的家居生活。

我们的人才理念：
为那些脚踏实地、诚实正直的人们提供发展机会，不仅是职业的发展，还有个人能力的发展。由此我们将矢志不渝地共同创造更美好的日常生活，为我们的顾客，也为我们自己。

宜家的人才理念非常鲜明地阐述了宜家的用人标准 -- “脚踏实地，诚实正直”。那些应聘者，宜家从不会对他们的性别、年龄、学历、民族、宗教信仰、生活背景等因素作具体的要求或限制，只要被证明是最适合的人选，就会被录用，并与宜家共同成长。
宜家会提供多种多样的培训机会和发展空间，并希望员工主动地承担自身的职业培训和个人发展的责任。这意味着，员工要主动地学习、尝试新的知识和工作方法，并且愿意将知识和经验分享给他人。

我们的薪酬福利
宜家创造和维持一个有竞争力的薪酬体系，以吸引和留住我们最宝贵的人力资源并给与他们合理的回报，构建完备的福利体系以适应各类员工不断增长的需求，与此同时，公司致力于为全体员工创造、提供与推动高水平的培训与提升课程。更为重要的是，透明的管理制度，平等的人际关系保证我们所有员工都能在宜家家居卖场愉快的工作。

优秀的企业文化和充分开放的职业发展平台成为宜家吸引和挽留员工的最大亮点。也许宜家不适合每一个人，但或许正是你梦想的地方！