宁波招聘

Job Summary
The Sales Representative is responsible for managing the relationship and sales process of the district’s conversion opportunities within an assigned territory. He or she uses available resources to learn the customers’ business and identify business needs, and then proactively contacts customers to position UPS products and services to meet those needs. He or she is responsible for prioritizing customer opportunities and focusing attention on accounts with the greatest opportunity and likelihood of success. This position reports to the Sales Manager for the respective geographical territory.

Job Duties
Duty Name/Description
Uses Sales Tools for Customer Research and Sales Strategy Development
* Uses sales tools (e.g., Total Enterprise Account Management System (TEAMS), Customer Volume Behavior Analysis Tracking (CVBAT)) and marketing resources to research customer businesses, past customer contact, and product specifics.
* Uses information from the sales tools to identify subsidiary opportunities
* Develops complex sales strategies that encompass the customers’ entire supply chain
* Develops comprehensive pricing strategies that incorporate UPS’s broad range of solutions including subsidiaries
* Prioritizes accounts based on provided information. Focuses attention on accounts with the greatest opportunity and likelihood of success.

Identifies and Addresses Customers’ Business Needs
* Conducts face-to-face visits to accounts with an actual / opportunity monthly revenue of US$500 or more to identify customer business needs, sell additional products and services, and retain current business.
* Greets customers in a friendly, respectful manner that encourages customers to give their time and attention.
* Uses questioning techniques to learn about customer business, shipping or other UPS service needs.
* Uses knowledge of customer business to demonstrate value UPS can offer.
* Positions UPS products/services that support customer’s business.
* Responds to sales lead opportunities within assigned territory

Manages Accounts and Resolving Customer Issues
* Responds to customer questions, complaints, inquiries in a timely, accurate manner.
* Educates customers to use existing service channels and redirect service issues when appropriate.
* Resolves customer service issues (e.g. complaints, claims and damages, billing etc)

Coordinates with Other UPS Sales Functions
* Coordinates cross-functional support to further penetrate opportunities including the Supply Chain Group, Operations, Finance, e-Commerce, International / Freight Specialists etc for assigned accounts.
* Identifies opportunities to engage e-Commerce and subsidiary business units on a selective basis.

Stays Current with UPS and Competitor Products and Services
* Maintains up to date knowledge of UPS products and services.
* Researches competitor strategies, capabilities, and pricing patterns through using sales tools and marketing information, and questioning customers.
* Understands competitor strategies, capabilities, and pricing patterns in order to position UPS products advantageously.

Ensures Contractual Compliance/Securing New Contracts
* Reviews current contracts to ensure contractual compliance with stated terms (e.g., shipping volume being met, packaging).
* Facilitates the preparation of new contracts that meet customer’s shipping needs and make good business sense for UPS.
* Contacts customers with outstanding billing issues.
* Explains consequences for not paying bills.

Completes Administrative Tasks/Documentation
* Completes administrative tasks in a timely, accurate manner.
* Stays current with administrative tasks.
* Enters accurate and updated customer information into sales tools (i.e., call notes, billing updates).
* Records and/or updates all account activity in sales tools. Completes internal forms in a timely manner to ensure appropriate follow up.

Let Your Career Take Off With the World's Largest Package Delivery Company and the Global Leader in Supply Chain Services Founded in 1907 as a messenger company in the United States, UPS has grown into a more than USD47 billion corporation by clearly focusing on the goal of enabling commerce around the globe. Today UPS is a global company with one of the most recognized and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.

UPS于1907年成立于美国，从一家小型的信使公司，发展成为年收入超过470亿美元、致力于推动全球商务发展，并拥有世界最受尊敬品牌之一的全球性公司。今天的UPS已经成为世界最大的包裹运送公司和全球专业运输和物流服务的领导者。每一天，我们在全世界200多个国家和地区进行货物、资金和信息的传递。

No company in the world delivers more packages than UPS, moving more than 14 million packages and documents daily. In addition, UPS also operates one of the 9 largest airlines in the world, manages more than 500,000 ocean shipments annually and processes more than five million U.S. customs entry annually.

目前，全世界没有一家公司的包裹递送量比得上UPS。我们每天递送超过一千五百万份包裹和文件。此外，我们是世界九大航空公司之一，每年进行超过五十万件货物的远洋运输，同时，每年处理超过五百万次的美国海关手续登记。

UPS commenced business in China in 1988, through a service agreement with Sinotrans. Since then, it has invested heavily in expanding its distribution network in China and providing more package delivery and supply chain services to reach its commitment to find innovative ways that will enable businesses in China to capitalize on global commerce.

1988年，开始了在中国市场的业务。从那以后，我们在中国投入巨资来扩展递送网络，并提供更多的包裹递送和供应链服务，以帮助中国企业找到更佳的方式来参与全球商业往来。

The strength of UPS is its people, working together with a common purpose. Although methods, equipment, and procedures are important, and we constantly strive to improve them, our most valuable assets are loyal and capable people. We believe that all our people, and the jobs they perform, can make important contributions to our company. We maintain an environment that enables them to obtain personal satisfaction from their work.

UPS的优势在于我们的员工能够朝着一个共同的目标而努力。尽管我们在工作中所使用的工作方法、设备和程序很重要，我们也在不断改进，但是忠诚、能干的员工才是我们最宝贵的财产。我们认为，所有UPS员工以及他们所从事的工作都能为公司做出重要贡献。基于这个认识，我们努力创造并维护一个良好的环境，使员工获得工作满足感。