Customer Service Assistant
上海亚什兰化工有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2013-09-04
- 工作地点:上海-徐汇区
- 招聘人数:1
- 工作经验:三年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:销售助理
职位描述
Nexeo Solutions, LLC (“Nexeo”) is an independent global chemicals, plastics, composites and environmental services distribution company. As a stand-alone company that is exclusively in the business of connecting customers and suppliers of chemicals, plastics, composites and environmental services, Nexeo will dedicate 100% of its time, energy, talents, and resources toward improving and expanding its service offering.
For the Nexeo Asia Operation Department in China, we are looking for:
Customer Service Assistant
Responsibilities
Primary roles:
-The major role is to ensure sales orders, including both domestic sales and export business, are processed smoothly and correctly. The person will be responsible for providing timely feedback to internal/external customers’ inquires and requirements
Main Responsibilities:
-To work closely with sales and customers to have sales orders processed timely and correctly.
-To execute the Company’s customer service standards, order processing procedure, and support the implementation of SAP.
-Communicate well with customers; manage well customers’ requirements and needs, provide timely and efficient feedback to customers.
-Communicate well with sales team, logistics and finance team, work closely with them to solve disputes if necessary.
-For export business, assure that the exportation is legally executed by abiding to all the relevant national and international dispositions. Completes the exportation booking and Customs clearance’s operations both by ship and by air before the deadline requested by company and customer.
-Be familiar with both Chinese and International standards rules and be able to compare and operate by abiding to them both.
-Manages the exportation agencies.
-Prepare sales invoice for domestic sales in Golden Tax and SAP
-Coordinate with forwarders to prepare for custom clearing and prepare duty and receipt info for imported purchase in SAP
-Fulfill other tasks as required by the company
Requirements
-Bachelor’s degree in international trade or business management or relevant majors
-Previous experience in SAP
-Fluent in English and Chinese
-Good interpersonal and communication skills and high sense of responsibility
-Minimum of 3 years of relevant experience in a Foreign Invested Enterprise
-Experience in plastics or chemical industry is a plus
Please send your CV to mp0115@manpower.com.cn
For the Nexeo Asia Operation Department in China, we are looking for:
Customer Service Assistant
Responsibilities
Primary roles:
-The major role is to ensure sales orders, including both domestic sales and export business, are processed smoothly and correctly. The person will be responsible for providing timely feedback to internal/external customers’ inquires and requirements
Main Responsibilities:
-To work closely with sales and customers to have sales orders processed timely and correctly.
-To execute the Company’s customer service standards, order processing procedure, and support the implementation of SAP.
-Communicate well with customers; manage well customers’ requirements and needs, provide timely and efficient feedback to customers.
-Communicate well with sales team, logistics and finance team, work closely with them to solve disputes if necessary.
-For export business, assure that the exportation is legally executed by abiding to all the relevant national and international dispositions. Completes the exportation booking and Customs clearance’s operations both by ship and by air before the deadline requested by company and customer.
-Be familiar with both Chinese and International standards rules and be able to compare and operate by abiding to them both.
-Manages the exportation agencies.
-Prepare sales invoice for domestic sales in Golden Tax and SAP
-Coordinate with forwarders to prepare for custom clearing and prepare duty and receipt info for imported purchase in SAP
-Fulfill other tasks as required by the company
Requirements
-Bachelor’s degree in international trade or business management or relevant majors
-Previous experience in SAP
-Fluent in English and Chinese
-Good interpersonal and communication skills and high sense of responsibility
-Minimum of 3 years of relevant experience in a Foreign Invested Enterprise
-Experience in plastics or chemical industry is a plus
Please send your CV to mp0115@manpower.com.cn
公司介绍
In more than 100 countries, the people of Ashland Inc. (NYSE: ASH) provide the specialty chemicals, technologies and insights to help customers create new and improved products for today and sustainable solutions for tomorrow. Our chemistry is at work every day in a wide variety of markets and applications, including architectural coatings, automotive, construction, energy, food and beverage, personal care, pharmaceutical, tissue and towel, and water treatment. Visit ashland.com to see the innovations we offer through our four commercial units – Ashland Specialty Ingredients, Ashland Water Technologies, Ashland Performance Materials and Ashland Consumer Markets.
亚什兰集团(纽约证交所:ASH)为全球100多个国家提供特种化学品、技术和创新理念,帮助客户创造改良的产品,以及具有前瞻性的可持续解决方案。亚什兰化学品应用在日常生活的各个方面,从建筑涂料、汽车、建筑、能源、食品和饮料、个人护理、制药、到文化纸和生活用纸及水处理等领域。敬请登陆ashland.com,了解亚什兰四大业务部门—亚什兰特种添加剂,亚什兰水技术,亚什兰高性能材料,亚什兰消费品市场(胜牌)的创新产品和服务。
亚什兰集团(纽约证交所:ASH)为全球100多个国家提供特种化学品、技术和创新理念,帮助客户创造改良的产品,以及具有前瞻性的可持续解决方案。亚什兰化学品应用在日常生活的各个方面,从建筑涂料、汽车、建筑、能源、食品和饮料、个人护理、制药、到文化纸和生活用纸及水处理等领域。敬请登陆ashland.com,了解亚什兰四大业务部门—亚什兰特种添加剂,亚什兰水技术,亚什兰高性能材料,亚什兰消费品市场(胜牌)的创新产品和服务。
联系方式
- 公司地址:上海市闵行申富路688号
- 邮政编码:201108