宁波招聘

Job Description
亚马逊中国正在寻求敬业、勤奋、具有优秀分析能力，且以结果为导向的候选人，加入交易风险管理服务团队（TRMS）候选人将负责各类有关于在线电子商务的风险调查并进行解决。理想的候选人应具有电子商务领域付款、风险欺诈及调查、信息安全等方面的相关经验，并习惯于以客户为导向的工作环境。了解本国银行系统优先考虑。
该职位需要与公司内部团队和外部客户进行沟通。内部团队包括付款、销售、客服及物流等团队，外部客户包括买家以及卖家。除了风险调查，您将需要进行广泛的业务及技术知识的学习，学习如何领导醒目，如何改善运营和系统效率等。

Basic Qualifications
沟通能力，
? 出色的中英文听说读写能力，可以进行简明、准确的英文书面答复
? 优秀的人际交往能力及沟通能力，可以正确且清晰的将交易问题产打给内部及外部人员

解决问题的能力，
? 独立工作的能力，面对复杂调查环境，可以在没有指导的情况下，有较强的逻辑分析能力
? 自律、勤奋、积极进取、注重细节
? 优秀的时间管理和组织能力
? 能够同时处理多项任务，保证高质量的工作结果和期间的信息安全
? 注重工作效率

灵活运用Microsoft Office各类应用软件
可接受倒班，倒班的上班时间为周日到周四，周二到周六；每天又分为两种上班时间8am- 5pm，11am- 8pm；共四种班次，每季度一换。
1年以上电子商务相关经验，付款及银行相关方面优先

Investigation Specialist-TRMS, 网站交易风险控制专员
Job Description
Amazon.com is seeking dedicated, hardworking, analytical candidates with a proven track record of performance and results-oriented thinking, to join the Transaction Risk Management Service (TRMS) Team (located in Beijing). Candidates will be responsible for a wide range of duties related to the investigation and elimination of online eCommerce risk. Ideal applicants will have experience in the eCommerce payments space, risk and fraud investigations, previous trust and safety experience, and experience succeeding in a customer-driven workplace. Knowledge of Chinese bank systems will be a plus. All candidates will be analytical and capable of succeeding in a fast-paced team environment with minimal supervision.

This position requires interaction with external and internal clients. Internal clients include teams in Payments, Sales, Customer Service, Transportation…etc.; external clients include Buyers and Sellers. Besides investigation, you will also get to learn about wide range of operational and technical knowledge from associated internal teams, and learn how to lead projects such as improving operational and system efficiency.

The position relies on excellent judgment to plan and accomplish goals and will work under very limited supervision of the Manager. Excellent individual problem-solving and analytical skills are used to authenticate customers and complex transactions and accounts. Nearly all decisions are expected to be made independently with little to no guidance and a high degree of accuracy.
Basic Qualifications
Communication Skills
? Excellent written and read English and Chinese skills and an ability to compose a grammatically correct, concise and accurate written response.
? Excellent interpersonal skills, with the ability to communicate complex transactional issues correctly and clearly to both internal and external customers.
? Clear, crisp and proactive documentation of operational procedures required to tackle known risk related
Problem Solving Skills

? Demonstrated ability to work independently, make complex investigation decisions with little to no guidance, and analyze problems logically
? Self disciplined, diligent, proactive and detail oriented
? Strong time management and organizational skills
? Effectively prioritizes work time to ensure productivity and fulfills department standards for time spent
? Excellent ability to determine situational needs and provide appropriate solutions
Qualifications:

? Demonstrated analytical and problem solving skills, including the ability to recognize non-obvious patterns.
? Highly organized with ability to handle multiple tasks simultaneously and deliver optimum results Ability to maintain high levels of confidentiality and data security standards
? Experience with Microsoft Office, including Outlook, Word, and Excel
? Flexible schedule, including willingness to work on one of the days on weekends, and outside of the "standard" work day. Your shift will be either Sunday-Thursday or Tuesday- Saturday, and may work at night shift (8pm - 8am)
? Demonstrate flexibility to work overtime hours as per business requirement
? 1+ years of experience in eCommerce, payments & banking (especially China-specific) domain or related field is strongly preferred
http://trms.amazonjobs.com/trms.htm

亚马逊于 2004 年进入中国，秉承“顾客至尚”的理念，不断为中国用户创新。目前亚马逊在中国布局的核心战略业务包括以亚马逊海外购和亚马逊全球开店为中心的跨境电子商务，Kindle 电子书阅读器和电子书，亚马逊物流运营和亚马逊云计算服务（AWS）。

依托亚马逊全球15大站点、***的全球资源和跨境物流体系，亚马逊中国持续推进跨境电商战略。2014年， 亚马逊中国正式上线亚马逊海外购商店——亚马逊***本地化、多站点的全球商店，致力于打造中国消费者信赖的选购高品质海外正品的跨境网购首选站点。消费者用中文即可直接购买来自亚马逊美国、英国、日本、德国网站的 30 大 品类、逾 2000 万的海外正品。商品经由亚马逊全球物流体系从海外运营中心直送中国消费者。亚马逊 Prime 会员服务 于2016年10月在中国上线，是亚马逊全球***提供跨境订单全年无限次免费配送的会员服务。

亚马逊全球开店致力于帮助中国卖家发展出口业务、拓展全球市场、打造国际品牌。目前数以万计的中国卖家加入了该项目。包括亚马逊美国、加拿大、德国、英国、法国、意大利、西班牙、日本、墨西哥、澳大利亚、中东及印度在 内的 12 大海外站点已向中国卖家全面开放。中国卖家可将商品销售给亚马逊全球超过 3 亿的活跃用户，以及亚马逊美国、欧洲和日本的数百万企业与机构买家。

亚马逊在全球拥有 175 个运营中心，配备超过 10 万台 Kiva 智能机器人，可将商品配送至 185 个国家和地区。借助全球领先的物流交付能力，亚马逊中国为通过海外购进行跨境网购的中国消费者提供一流的跨境配送体验，并帮助中国卖家出口海外，拓展国际市场。

亚马逊中国致力于为中国消费者带来完善的阅读体验，点燃中国大众的阅读热情。2012年12月，Kindle中国电子书店正式上线，通过与数百家中国出版机构商和进口书商合作，目前为中国读者提供了超过 70 万册电子书。2013 年 6 月，Kindle 电子书阅读器进入中国市场，随后亚马逊陆续为中国消费者带来了 Kindle 电子书阅读器全系列产品，并与全球保持新品同步发售，Kindle Unlimited电子书包月服务与Prime 阅读等服务也相继推出。