宁波招聘

1.    Main Objectives of this position:

To develop, secure and maintain the most profitable business for Hapag-Lloyd in accordance with the company’s objectives. The purpose of Sales Execution is to produce optimum contributions for Hapag-Lloyd by maintaining and enhancing Hapag-Lloyd’s customers base through offering products that satisfy customers’ needs. Sales Execution interface with Sales Steering, Sales Support, Customer Service, Operations and Finance. Key challenges and satisfaction come from understanding the customers’ needs and wants, fulfilling customer requests, and meeting budget.

2.    Function and duties:

Responsibilities & Tasks

·      Sales Execution is in charge of generating business, assuring customer satisfaction and maximizing contribution. This is accomplished through:

• Developing budget within the assigned customer base (all trades Import/ Export)  
• Ensure customer performance in line with planned allocation and pro-actively communicate non performance with customers and Sales Steering
• Soliciting potential customers; developing existing customers; servicing and maintaining all accounts within the assigned customer base
• Developing sales plans and managing accounts; perform sales calls in line with CRM KPI’s
• Completing weekly activity reports in CRM  in compliance with Hapag-Lloyd policies
• Collect, review and analyze market feedback and pro-actively provide information to Trade/ Area Management
• Identifying and solving customer problems and addressing operational issues
• Developing and maintaining excellent work relationships that enhance customer services
• Identifying backup/support and delegating as necessary
• Preparing rate quotations in coordination with Sales Support and Trade Management through FIS quotation tool and transfer into the respective RA
• Coordinating bids and tenders
• Coordinating credit applications in coordination with Sales Management and Finance
• Validating FIS contracts to follow the 4 eye principle

Relevant Business Tasks for Sales Execution

·         Security roles belonging to the business task Sales Execution can be found in the FIS 2 screen H5090

QEM

·         Commitment to Hapag-Lloyd’s QEM system (ISO 9001/14001) its policies and procedures.

·         To perform all functions with attention to satisfying our customers’ requirements.

·         To constructively solve & prevent the recurrence of service failures/customer complaints   .

·         To raise a Process Exception Advice (PEA) when process failures occur or customers notify service failures.

·         To use data and fact when solving and preventing problems.

·         To put forth and encourage ideas focused on improving work processes.

·         To maintain an approach to doing business that is focused on teamwork and the mutual respect of fellow employees.

·         To respond to all e-mails in a timely manner and take appropriate action

·         Maintain up to date sales manual to enhance the level of service provided to external and internal customers.

·         Promote work process simplification initiatives and participate in Process Working

3.    Qualifications and Technical Job Requirements:

 Qualifications: [R] Required, [P] Preferred

Experience: 3 Years Sales Execution Experience [R], Customer Relationship Management [R], Strategic Account Development [R], Process Management [P] Education: Diploma [R], Tertiary/University Degree and suitable business experience [P] PC Skills: Windows Microsoft office including Word, Excel, Power Point [P] Other: Fluency in English (oral and written) [R], Fluent in local languages [P], Presentation Skills       

德国赫伯罗特股份公司是目前世界前五大船公司之一，赫伯罗特船务（中国）有限公司是德国赫伯罗特集团在中国的独资机构，致力于全球化的集装箱服务，在100多个国家拥有500家分支机构。主要从事国际集装箱远洋运输服务。现因业务发展需要，诚聘所述人员。
符合所述条件之应聘者，请将本人的中、英文简历，身份证、学历证书复印件、薪资要求及近期近照一张寄往：赫伯罗特船务（中国）有限公司人事部
上海市虹口区四川北路1350号利通广场8楼 200080
电子信箱：HRSHA@hlag.com