宁波 [切换城市] 宁波招聘

Technical Key Account Manager

ASIA PACIFIC INSPECTION LIMITED

  • 公司规模:150-500人
  • 公司性质:外资(非欧美)
  • 公司行业:检测,认证

职位信息

  • 发布日期:2020-10-15
  • 工作地点:上海-徐汇区
  • 招聘人数:1人
  • 工作经验:5-7年经验
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位月薪:1.5-2万/月
  • 职位类别:大客户管理

职位描述

Job description:

  • Build and maintain effective long-term business relationships and sales base with current and assigned customers with good program management,
  • Key contact window with European customers: maintain timely, effective, professional contact with customers at all times:
  • Develop quality strategies and policies, tailor-made processes to meet the customer expectations,
  • Conduct regular meetings with customers to understand their needs and link them to the company's service strategies,
  • Identify and develop opportunities to up-sell and provide complete solutions to assigned clients, lead the development, implementation and follow up of new services or procedures,                     
  • Be instrumental in converting clients by supporting the sales team
  • Help in taking customer enquiries, prepare information they may require and solving any issues they may face in a effective, courteous and timely manner, monitor and improve customer satisfaction where necessary,
  • Communicate effectively with all operation and technical teams to fulfill customer’s requests and expectations and to enhance customer satisfaction,
  • Undertake any other duties required by the Management.

    

   

Job Requirements:  

  • Engineering degree holder in mechanical, electrical or other discipline,
  • At least 5 years experience in account management or customer technical services,
  • Experience in consumer testing laboratory will be an advantage, Knowledge of construction materials products and regulations will be an advantage,
  • Self-starter, positive thinker, well organized, excellent social, presentation and negotiation skills,
  • Fluent in English and in another European Language such as Spanish, German and/or French would be a strong plus


职能类别:大客户管理

公司介绍

API (Asia Pacific Inspection Limited Company) is the household goods and toys quality specialist of the WORMS SAFETY Alliance, the first global alliance of safety and quality management specialists.

Established in 1994, API is a leading quality management company specializing in household goods from early development stage to end of production. API aims to secure the safety and quality of its customers’ products via inspection, laboratory testing (compliance and performance), I-TCF (Product Integrity and Technical Compliance File), audits and sustainability solutions.

API’s customers include large international importers, mass-distribution retailers, and specialized brands of furniture, toys, tools and home improvement, electrical products, kitchenware and cookware, and decorations.

API is one of the only specialists in quality management solutions addressing and anticipating issues from the industry’s perspective with a deeper technical approach powered by technologically-enriched support. With 1,500 factories visited each year, API’s cross-fertilized services create customized quality management solutions with managed costs.

联系方式

  • Email:gzhr@api-hk.com
  • 公司地址:北京路3号港汇大厦16楼
  • 电话:13823524402