宁波 [切换城市] 宁波招聘宁波百货/连锁/零售服务招聘宁波收银主管/收银员招聘

收银服务主管/Check Out Service Teamleader

宁波宜家家居有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:批发/零售  家具/家电/玩具/礼品

职位信息

  • 发布日期:2013-10-17
  • 工作地点:宁波
  • 招聘人数:1
  • 工作经验:二年以上
  • 职位类别:收银主管/收银员  

职位描述

Purpose
The degree of an IKEA store's operational success largely depends on the speed, accuracy and service provided at the check-out area. A lasting positive impression is made by well-managed checkouts manned with knowledgeable, friendly and helpful cashiers who work together with customers.
The Cashier Team Leader has the responsibility to support Cash Service manager actively creating the conditions for a successful shopping experience through securing the highest possible level of customer service in the areas of responsibility.
Mandate
The Cashier Team Leader has the responsibility to actively create the conditions for a successful shopping experience through securing the highest possible level of customer service in the areas of responsibility.
The Cashier Team Leader reports to cash service manager directly.
The Cashier Team Leader has human resource responsibility for his/her people and to supervise, develop and inspire his/her team.
Main Responsibilities and Duties
Secure last positive impression for our customers
? Be aware and emphasis that the Check Out area is the last stop for the majority of the visitors & customer.
? To secure a good waiting time and follow up system in the checkouts area to support an efficient service to visitors/customers

Department management
? Operate the department according to systems, methods and guidelines stated in IKEA Concept Documentation by having a high knowledge about IKEA Manuals and Rules & Guidelines.
? Safety and security

People Development
? Coach and build up IKEA competence through providing direction, creating motivation and building trust
? Have the ability to create an environment where the IKEA values are a strong and living reality that embraces the diversity of co-workers and visitors
? Bring out the best in co-workers and attract, develop and inspire the organization. Securing that each individual is motivated in terms of:
? satisfying their own needs
? contributing to the performance of the area of responsibility
? contributing to a climate of trust in the area of responsibility

Knowledge
? Have a minimum of 1-2 years retail service or customer service experiences
? Have a minimum of 2-3 years high volume or multi-unit retail or service operation experiences
? Having experience with cash service or financial areas is a prefer

Motivation
? Give customers good last impression.
? Continuously improve customer shopping experience.
? Develop people

Capability
? Customer oriented & Business minded
? Good at reflecting &using IKEA concept in daily job
? Open, honest, humble, energetic &hard working
? Flexible, willing to make difference
? High teamwork spirit, delegating and willing to develop others
? With positive working attitude & able to work under pressure

公司介绍

宜家家居(IKEA)于1943年由其创始人英格瓦·坎普拉德(Ingvar Kamprad)在瑞典创立。历经半个多世纪的发展,如今它已在全世界拥有300多家商店。宜家于1998年进入中国市场,在上海开办第一家商场,随后陆续在北京,成都、广州,深圳,大连,南京,沈阳,天津,宁波,无锡,重庆,武汉等大中城市开办商场。目前在中国已有16家宜家商场。今天,瑞典宜家集团已成为全球最大的家具家居用品零售商,销售主要包括座椅/沙发系列,办公用品,卧室系列,厨房系列,照明系列,纺织品,炊具系列,房屋储藏系列,儿童产品系列等约10000个产品。

我们的愿景:
为大众创造更美好的日常生活!

我们的经营理念:
提供种类繁多、美观实用、老百姓买得起的家居用品。

宜家经营理念最初始于为大众提供经济实惠的家居装饰产品,而非仅为少数人服务。它将功能、质量、设计、价值结合在一起,并始终牢记可持续发展理念。从设计、采购、包装、配送到业务模式,宜家经营理念存在于公司日常运营的每个环节。我们的目标是帮助更多人创造更好的家居生活。

我们的人才理念:
为那些脚踏实地、诚实正直的人们提供发展机会,不仅是职业的发展,还有个人能力的发展。由此我们将矢志不渝地共同创造更美好的日常生活,为我们的顾客,也为我们自己。

宜家的人才理念非常鲜明地阐述了宜家的用人标准 -- “脚踏实地,诚实正直”。那些应聘者,宜家从不会对他们的性别、年龄、学历、民族、宗教信仰、生活背景等因素作具体的要求或限制,只要被证明是最适合的人选,就会被录用,并与宜家共同成长。
宜家会提供多种多样的培训机会和发展空间,并希望员工主动地承担自身的职业培训和个人发展的责任。这意味着,员工要主动地学习、尝试新的知识和工作方法,并且愿意将知识和经验分享给他人。

我们的薪酬福利
宜家创造和维持一个有竞争力的薪酬体系,以吸引和留住我们最宝贵的人力资源并给与他们合理的回报,构建完备的福利体系以适应各类员工不断增长的需求,与此同时,公司致力于为全体员工创造、提供与推动高水平的培训与提升课程。更为重要的是,透明的管理制度,平等的人际关系保证我们所有员工都能在宜家家居卖场愉快的工作。

优秀的企业文化和充分开放的职业发展平台成为宜家吸引和挽留员工的最大亮点。也许宜家不适合每一个人,但或许正是你梦想的地方!

联系方式

  • 公司地址:上班地址:温州万象城