IT Operations Supervisor
博马努瓦服饰商贸（上海）有限公司
- 公司规模：500-1000人
- 公司性质：外资(欧美)
- 公司行业：批发/零售
职位信息
- 发布日期：2012-11-13
- 工作地点：上海-长宁区
- 招聘人数：1
- 工作经验：三年以上
- 学历要求：本科
- 语言要求：英语熟练
法语精通 - 职位类别：信息技术经理/主管 法语翻译
职位描述
The IT Operations Supervisor reports to the IT Project Manager and belongs to the IT department.
This Department aims at supporting the Company in terms of electronic communications. They are in charge of the daily IT support and maintenance. Meanwhile, the team also evaluates the internal needs and should find the best solutions to satisfy them.
Mission
The IT Operations Supervisor, under the responsibility of the IT Project Manager, is in charge of the day-to-day IT operations.
His main purpose is to find ways to make the internal software and interfaces more productive, by providing effective ways of improvement.
The IT Operations Supervisor is an expert in his/her field: he/she provides professional technical support to ensure the store application system can meet the sales requirement.
Key Duties & Activities
Due to the growth of the Company, the IT operations are constantly prone to evolve in order to support it.
The IT Operations Supervisor is in charge of the adaptation and improvements of these internal operations.
1. Night Processing supervision & follow-up
The IT Operations Supervisor supervises and controls the night processing, and ensures that, every morning, the Warehouse team receives the proper Picking List on time.
In other terms, he/she has to make sure that the night data collection from shops (Mainland China & SEA), the integration into Storeland and the automatic publication of the Picking list goes well.
He/She is not physically in office at night but should always be available in case of emergency that the night team cannot solve alone.
In case of any problem during the night, it is the IT Operations Supervisor’s responsibility to analyze it, to detect its causes and to find ways for solving it.
2. Store Report
As the Storeland expert, the IT Operations Supervisor is responsible for configuring it in order to support, on a daily basis, the user departments, such as Finance, Product Management and Stock Management, to make them more productive and effective on a long-term perspective.
o Needs identification
The IT Operations Supervisor is the main contact person within the IT Department: he is responsible for collecting the users’ needs and analyzing them.
o Storeland configuration
After the needs evaluation, the IT Operations Supervisor defines the Storeland parameters, under IT project manager validation, to make the software automatically generate the proper reports.
o Follow-up
The user departments should report any problem that they identify in the reports generated by Storeland in order to make the IT Operations Supervisor able to improve them.
3. F3 Project follow-up
The IT Operations Supervisor is the F3 expert in the Company: he/she is in charge of the daily follow-up of the F3 system.
o Needs identification
The IT Operations Supervisor is responsible for collecting the users’ needs and analyzing them in order to make F3 more effective.
o Improvement areas identification
In case of any problem, it is the IT Operations Supervisor’s responsibility to focus on it and to find solutions, either by him/herself, or with the support of the F3 supplier.
o Test
He/She should maintain close relationships with F3 Supplier and work with them to improve the system whenever it is requested.
The IT Operations Supervisor is responsible for testing the new modules set-up by the supplier.
o Implementation & Follow-up
After validation of the Test version, the IT Operations Supervisor is responsible for implementing it within the company, and training the future users in order to guaranty the optimum utilization of the software.
4. Daily Operations
The IT Operations Supervisor supports the IT Project Manager to complete the various IT projects designed to make the IT processes and operations smoother and easier to manage.
He/She intervenes to improve the efficiency of the daily operations.
5. Animation of the Night-processing team
o Ensure the stability & growth of the team members by ensuring they are always trained on time when the IT team sets-up new processes,
o Maintain a regular communication with the team by calling them regularly (when problems occurs or once a week) in order to get their feedback about the previous night,
o Make sure that they always report the problems / difficulties they might encounter during the night, to be able to solve them on a permanent basis.
This Department aims at supporting the Company in terms of electronic communications. They are in charge of the daily IT support and maintenance. Meanwhile, the team also evaluates the internal needs and should find the best solutions to satisfy them.
Mission
The IT Operations Supervisor, under the responsibility of the IT Project Manager, is in charge of the day-to-day IT operations.
His main purpose is to find ways to make the internal software and interfaces more productive, by providing effective ways of improvement.
The IT Operations Supervisor is an expert in his/her field: he/she provides professional technical support to ensure the store application system can meet the sales requirement.
Key Duties & Activities
Due to the growth of the Company, the IT operations are constantly prone to evolve in order to support it.
The IT Operations Supervisor is in charge of the adaptation and improvements of these internal operations.
1. Night Processing supervision & follow-up
The IT Operations Supervisor supervises and controls the night processing, and ensures that, every morning, the Warehouse team receives the proper Picking List on time.
In other terms, he/she has to make sure that the night data collection from shops (Mainland China & SEA), the integration into Storeland and the automatic publication of the Picking list goes well.
He/She is not physically in office at night but should always be available in case of emergency that the night team cannot solve alone.
In case of any problem during the night, it is the IT Operations Supervisor’s responsibility to analyze it, to detect its causes and to find ways for solving it.
2. Store Report
As the Storeland expert, the IT Operations Supervisor is responsible for configuring it in order to support, on a daily basis, the user departments, such as Finance, Product Management and Stock Management, to make them more productive and effective on a long-term perspective.
o Needs identification
The IT Operations Supervisor is the main contact person within the IT Department: he is responsible for collecting the users’ needs and analyzing them.
o Storeland configuration
After the needs evaluation, the IT Operations Supervisor defines the Storeland parameters, under IT project manager validation, to make the software automatically generate the proper reports.
o Follow-up
The user departments should report any problem that they identify in the reports generated by Storeland in order to make the IT Operations Supervisor able to improve them.
3. F3 Project follow-up
The IT Operations Supervisor is the F3 expert in the Company: he/she is in charge of the daily follow-up of the F3 system.
o Needs identification
The IT Operations Supervisor is responsible for collecting the users’ needs and analyzing them in order to make F3 more effective.
o Improvement areas identification
In case of any problem, it is the IT Operations Supervisor’s responsibility to focus on it and to find solutions, either by him/herself, or with the support of the F3 supplier.
o Test
He/She should maintain close relationships with F3 Supplier and work with them to improve the system whenever it is requested.
The IT Operations Supervisor is responsible for testing the new modules set-up by the supplier.
o Implementation & Follow-up
After validation of the Test version, the IT Operations Supervisor is responsible for implementing it within the company, and training the future users in order to guaranty the optimum utilization of the software.
4. Daily Operations
The IT Operations Supervisor supports the IT Project Manager to complete the various IT projects designed to make the IT processes and operations smoother and easier to manage.
He/She intervenes to improve the efficiency of the daily operations.
5. Animation of the Night-processing team
o Ensure the stability & growth of the team members by ensuring they are always trained on time when the IT team sets-up new processes,
o Maintain a regular communication with the team by calling them regularly (when problems occurs or once a week) in order to get their feedback about the previous night,
o Make sure that they always report the problems / difficulties they might encounter during the night, to be able to solve them on a permanent basis.
公司介绍
Cache-Cache is one of the six female fashion brands of Beaumanoir Group in France. In 1985, Cache-Cache was established in Saint Malo, one of the most beautiful and oldest coast cities in west France. During 10 years, the network of Cache-Cache French grew from 1 to 460.
Cache-Cache started the global development since 2005. Shanghai, China is the first city in which Cache-Cache opened its first international shop. Later, Cache-Cache launched in Saudi Arabia, Poland, United Arab Emirates, Italy, Turkey, Belgium, Spain, Greece and Romania.
Nowadays, Cache-Cache has over 500 shops in China, the whole Beaumanoir Group opened over 2700 shops all around the world, and these figures are increasing rapidly both in the past years and the future. We have grown an international, promising, fashion, affordable female garments brand, for those women who are feminine, adventurous, sparkling, moody, not fashion victims. Cache-Cache will bring more and more highly expected products and service to the ones who enjoy life just like us.
Cache-Cache是法国博马努瓦集团旗下的六个服装品牌之一。1985年，Cache-Cache诞生于法国西海岸最美也是最悠久的城市之一——圣马罗。10年中，Cache-Cache在法国从1家门店逐渐成长为460家。
2005年起，Cache-Cache开启它全球发展的征程，中国上海是Cache-Cache开始其全球发展的第一个扎营地，很快地Cache-Cache又陆续在沙特阿拉伯、波兰、阿拉伯联合酋长国、意大利、土耳其、比利时、西班牙、希腊和罗马尼亚开店。
现如今，Cache-Cache已经在中国拥有500多家店，整个博马努瓦集团在全球拥有超过2700家门店，而这些数字正以瞬息万变的速度增长——无论是过去、现在，还是将来。Cache-Cache正在逐步发展成为一个国际化的、前景可观的平价时装品牌，倾力为很女人的、敢于冒险的、闪闪发光的、兴许多变的、不是时尚受害者的女性打造她们需要的产品与服务。热爱生活、享受生活的人，请期待和Cache-Cache的更多亲密接触吧！
Our Group: Beaumanoir博马努瓦
Retailing and distribution have been in our blood since the creation of Vetimod in 1981. Today, through its brands, Cache-Cache, Patrice Bréal, Scottage, Bonobo,Morgan and Lacity, the Group reaches 50,000 customers a day. We adapt to fashion trends in real-time thanks to our testing and market intelligence tools. We improve our sales and customer satisfaction levels season after season.
Market studies, research and development, international consulting…, the consulting division "Circuit Court Conseil" provides our affiliated brand managers and company directors with studies and trade expertise.
Our logistics expertise was rewarded in 2009 with the "King of the supply chain" award, presented to C-Log, our logistics subsidiary. From its 4 nationally-based warehouses, including two in Brittany, C-Log delivers over 300,000 articles a day for the Beaumanoir brands and also deals with all the logistics for Eden Park and the Pronuptia Group. For 2 years C-Log has been preparing the package process for online sales. A "B to C" activity in full boom, managed by the new subsidiary Korben, which is responsible for E-Business.
Cache-Cache started the global development since 2005. Shanghai, China is the first city in which Cache-Cache opened its first international shop. Later, Cache-Cache launched in Saudi Arabia, Poland, United Arab Emirates, Italy, Turkey, Belgium, Spain, Greece and Romania.
Nowadays, Cache-Cache has over 500 shops in China, the whole Beaumanoir Group opened over 2700 shops all around the world, and these figures are increasing rapidly both in the past years and the future. We have grown an international, promising, fashion, affordable female garments brand, for those women who are feminine, adventurous, sparkling, moody, not fashion victims. Cache-Cache will bring more and more highly expected products and service to the ones who enjoy life just like us.
Cache-Cache是法国博马努瓦集团旗下的六个服装品牌之一。1985年，Cache-Cache诞生于法国西海岸最美也是最悠久的城市之一——圣马罗。10年中，Cache-Cache在法国从1家门店逐渐成长为460家。
2005年起，Cache-Cache开启它全球发展的征程，中国上海是Cache-Cache开始其全球发展的第一个扎营地，很快地Cache-Cache又陆续在沙特阿拉伯、波兰、阿拉伯联合酋长国、意大利、土耳其、比利时、西班牙、希腊和罗马尼亚开店。
现如今，Cache-Cache已经在中国拥有500多家店，整个博马努瓦集团在全球拥有超过2700家门店，而这些数字正以瞬息万变的速度增长——无论是过去、现在，还是将来。Cache-Cache正在逐步发展成为一个国际化的、前景可观的平价时装品牌，倾力为很女人的、敢于冒险的、闪闪发光的、兴许多变的、不是时尚受害者的女性打造她们需要的产品与服务。热爱生活、享受生活的人，请期待和Cache-Cache的更多亲密接触吧！
Our Group: Beaumanoir博马努瓦
Retailing and distribution have been in our blood since the creation of Vetimod in 1981. Today, through its brands, Cache-Cache, Patrice Bréal, Scottage, Bonobo,Morgan and Lacity, the Group reaches 50,000 customers a day. We adapt to fashion trends in real-time thanks to our testing and market intelligence tools. We improve our sales and customer satisfaction levels season after season.
Market studies, research and development, international consulting…, the consulting division "Circuit Court Conseil" provides our affiliated brand managers and company directors with studies and trade expertise.
Our logistics expertise was rewarded in 2009 with the "King of the supply chain" award, presented to C-Log, our logistics subsidiary. From its 4 nationally-based warehouses, including two in Brittany, C-Log delivers over 300,000 articles a day for the Beaumanoir brands and also deals with all the logistics for Eden Park and the Pronuptia Group. For 2 years C-Log has been preparing the package process for online sales. A "B to C" activity in full boom, managed by the new subsidiary Korben, which is responsible for E-Business.
联系方式
- 公司网站：http://www.cache-cache.cn/
- 联系人：Lily MIN