宁波招聘

The Asia IT Support Supervisor belongs to the IT department and reports to the IT Manager (store).
This Department aims at supporting the Company in terms of electronic communications. They are in charge of the daily IT support and maintenance. Meanwhile, the team also evaluates the internal needs and should find the best solutions to satisfy them.

MISSION & KEY ACTIVITIES

Mission

Under the responsibility of the IT Manager (store), the Asia IT Support Supervisor improves and maintains IT system and equipment for SEA and Morgan stores.

The Asia IT Support Supervisor is an expert in his/her field: he/she provides professional technical support to ensure the store application system can meet the sales requirement.

Key Duties & Activities

The Asia IT Support Supervisor is in charge of the IT equipment and system for all our store in SEA and Morgan store. He/she will have to travel to support them and maintain the IT operation.


1. Store IT Management

The Asia IT Support Supervisor provides to SEA and Morgan stores all the support they need for their opening and daily operations. He/she helps them on both software and hardware part.

Opening preparation for new store:
° Purchase the whole IT equipment including stocktaking scanner for SEA/Morgan Stores,
° Install & debug IT equipment before delivery,
° Provide on-site IT support to the first opening store in new areas.

Maintenance of store system:
As soon as the Asia IT Support Supervisor receives error reports or calls from SEA stores, he/she helps them to solve the problem. No matter if it is hardware or software problem (e.g. Scanner, copier, operation or sales system)

The Asia IT Support Supervisor is the main interlocutor for the SEA and Morgan stores. If they encounter a problem during the day with their software or hardware, stores call the Asia IT Support Supervisor. He/she provides them instant help. He/she needs to be reactive and solve the problem ASAP over the phone in order to keep the store running smoothly.

2. System adaptation & update

As SEA stores all have different currencies, promotions, discounts and sales, the Asia IT Support Supervisor has to adapt the system to the country specificity.

Established new sales system:
Considering the national different condition, he/she is supposed to establish specialized sales system, respectively for each different countries run by different rules.

Update label print system:
He/she is in charge of the label system update for SEA countries. Considering the different currency unit in SEA, he/she updates the label print system in order to put everything in local currency.

3. Data control and collecting

The Asia IT Support Supervisor has to control that all the data exchange from Winstore to Storeland (and vice versa) are going smoothly.

Data exchange:
He/she ensures that HQ receives sales data every morning and that stores receive the update data on time.

° Check out that data has been successfully transferred from store (Winstore）to HQ (Storeland)，
° Test the accuracy of the new data (new prices, promotions, stock information…) set by correspondent Departments (logistics, discount, price adjustment information, etc…)in storeland.
° Ensure that new data has been successfully transferred from HQ (Storeland) to store (Winstore),
° Check stocktaking system, thanks to stock files extract from storeland, to ensure a good running and make sure that exchange data are running smoothly
° Provide solution in case of any error in stock system

Collect missing sales data:
If any problem occurs during the exchange data the Asia IT Support Supervisor has to find out and collect the missing data.
He/she daily reviews the sales data.

4. Stock Management
After the closure of a store, nearly all of the IT equipments will be recalled for backup. Most of the IT stock for SEA/Morgan is established by these IT equipments, so, he/she needs to arrange the layout & use of stock.

5. Store Training
The Asia IT Support Supervisor delivers training to new ASM & international partner. To do so, he/she will work on different training documents and supports on system operation & basic trouble shooting for different countries.

职位要求：

Skills

- Excellent Communication & coordinating skills

- Be executive

- Be patient & detail-oriented

- Good English skills is a must

Cache-Cache is one of the six female fashion brands of Beaumanoir Group in France. In 1985, Cache-Cache was established in Saint Malo, one of the most beautiful and oldest coast cities in west France. During 10 years, the network of Cache-Cache French grew from 1 to 460.

Cache-Cache started the global development since 2005. Shanghai, China is the first city in which Cache-Cache opened its first international shop. Later, Cache-Cache launched in Saudi Arabia, Poland, United Arab Emirates, Italy, Turkey, Belgium, Spain, Greece and Romania.

Nowadays, Cache-Cache has over 500 shops in China, the whole Beaumanoir Group opened over 2700 shops all around the world, and these figures are increasing rapidly both in the past years and the future. We have grown an international, promising, fashion, affordable female garments brand, for those women who are feminine, adventurous, sparkling, moody, not fashion victims. Cache-Cache will bring more and more highly expected products and service to the ones who enjoy life just like us.

Cache-Cache是法国博马努瓦集团旗下的六个服装品牌之一。1985年，Cache-Cache诞生于法国西海岸最美也是最悠久的城市之一——圣马罗。10年中，Cache-Cache在法国从1家门店逐渐成长为460家。

2005年起，Cache-Cache开启它全球发展的征程，中国上海是Cache-Cache开始其全球发展的第一个扎营地，很快地Cache-Cache又陆续在沙特阿拉伯、波兰、阿拉伯联合酋长国、意大利、土耳其、比利时、西班牙、希腊和罗马尼亚开店。

现如今，Cache-Cache已经在中国拥有500多家店，整个博马努瓦集团在全球拥有超过2700家门店，而这些数字正以瞬息万变的速度增长——无论是过去、现在，还是将来。Cache-Cache正在逐步发展成为一个国际化的、前景可观的平价时装品牌，倾力为很女人的、敢于冒险的、闪闪发光的、兴许多变的、不是时尚受害者的女性打造她们需要的产品与服务。热爱生活、享受生活的人，请期待和Cache-Cache的更多亲密接触吧！

Our Group: Beaumanoir博马努瓦
Retailing and distribution have been in our blood since the creation of Vetimod in 1981. Today, through its brands, Cache-Cache, Patrice Bréal, Scottage, Bonobo,Morgan and Lacity, the Group reaches 50,000 customers a day. We adapt to fashion trends in real-time thanks to our testing and market intelligence tools. We improve our sales and customer satisfaction levels season after season.

Market studies, research and development, international consulting…, the consulting division "Circuit Court Conseil" provides our affiliated brand managers and company directors with studies and trade expertise.

Our logistics expertise was rewarded in 2009 with the "King of the supply chain" award, presented to C-Log, our logistics subsidiary. From its 4 nationally-based warehouses, including two in Brittany, C-Log delivers over 300,000 articles a day for the Beaumanoir brands and also deals with all the logistics for Eden Park and the Pronuptia Group. For 2 years C-Log has been preparing the package process for online sales. A "B to C" activity in full boom, managed by the new subsidiary Korben, which is responsible for E-Business.