宁波招聘

职责

该岗位要求能独立自主的履行以下工作：

销售/业务

- 负责霍夫曼工具的地区性销售和服务

- 发展与维护客户关系：建立和发展与客户间的沟通，人际关系。

- 收集并管理客户信息，及时更新客户数据：合作框架，组织结构，需求，潜力，决策者，文化背景等等。

- 销售和定价谈判。

- 与客户一起制定目标：销售及服务计划与执行。

- 开发新客户。

- 订单制定，流程的跟进。

- 主动为客户做产品演示，推广霍夫曼产品。

- 专业性的客户投诉处理。

- 市场分析和报告：分析市场趋势，价格维护，竞争对手状况等。

- 不断提高和加强产品范畴的知识：产品手册，价格，折扣等。

- 销售为导向思维和行动：绩效为导向的理念，自我时间管理，拜访客户的计划制定。

- 衡量客户忠诚度，引发客户兴趣。

技术：

- 客户为导向的技术咨询，问题解决方案：充分利用霍夫曼内部的专家支持（物流技术等）。

- 新产品和新服务的推广。

- 不断更新和扩展产品和服务范畴知识。

- 不断了解更新对手等状况（产品/服务）

合作，组织，工作流程：

- 霍夫曼德 价值观（简单-专注-有用性）

- 利用公司平台相互交流并为公司的信息平台做贡献。

- 信息交流（销售经理，销售部，机加工专家，测量专家，产品管理部）。

- 团队合作

- 积极参与公司流程的优化工作。

工作能力：

主观能力：

- 非常努力，自律，积极主动的人

- 沟通能力强〉自信，洞察力强，善于决策，进取，追求成功。

- 良好的个人形象，礼仪，和外形。

- 能承受压力，好学，拥有团队精神。

销售人员品质：

- 很强的谈判和说服能力，具备销售的激情

- 很强的客户需求鉴定能力。

- 推荐展示能力，能带给客户忠诚可靠的感觉。

特殊技术知识

- 非常强的目录技术知识，在机械和客户支持下能解释技术产品。

- 很强的经济头脑，以及对市场和定价的理解，绝对的服务意识。

- 了解标准工作流程：

订单流程（内部/外部），组织和操作结构

IT： WORD，EXCEL，POEWPOINT，E-BUSINESS以及客户关系管理软件

管理能力：

- 很强的可靠性和合作性

- 自我管理和工作方法

- 战略性和企业全局性的思维，

工作经验：

- 有机加工或工具行业背景。

- 销售经验至少3年。

Activities / Responsibilities:
The job holder will perform the following tasks autonomously and self-dependently:


§ Sales / Business:
- Active sale of HoG tools and services (HoG excellence features)
- Maintenance and further development of customer base: build-up and development of customer contacts, networking
- Gathering customer information and updating customer details: corporate structure, organization, demand, potential, decision makers, culture, problem areas, etc.
- Sales and price negotiations
- Arranging targets with customers: planning and implementation of turnover
- Bringing in line customer’s and HoG’s interests
- New customer acquisition
- Elaboration of offers, follow-ups
- Active product presentation at the customer
- Professional complaint management
- Market analysis and reporting: trend spotting, price development, competitors etc.
- Acquisition and on-going improvement of knowledge about product portfolios: catalogues, prices, discounts etc.
- Business-oriented thinking and acting: turnover- and result-minded attitude, time-management, planning of customer calls etc.
- Planning an implementation of customer loyalty measures, customer interest generation


§ Technology:
- Customer focussed technical advice, problem solving: efficient employment of metrologists/machining experts and other HoG specialists
- Launch of new products and services
- Continuous update and expansion of product and service portfolio knowledge
- Knowledge and continuous update of facts on competitors’ strengths and weaknesses (products / services)
§ The Corporation, Organization, Workflow:
- Living HoG corporate values (simplicity – focus – usefulness)
- Turning one’s knowledge/information into corporate knowledge: reporting and data administration according to set guidelines (Smart CRM)
- Active information exchange (Sales Manager, Sales Department, Machining Experts, Metrologists, Product Management)
- Team sales activities, partnership cooperation
- Knowledge and improvement of workflow processes (User – HoG – User)
- For machining experts / metrologists only: instruction at customer seminars
Authority, Responsibility and Authority to Sign:
Competences:
Def. Degree of competence: very weak, weak, average, strong, very strong
§ Soft Skills
- very strong Effort, self-discipline and initiative person
Enthusiasm, positive personality and Integrity
- Strong Interpersonal skills > Assertiveness ( “Success-Seeker”) Perceptiveness and decision-
Making.
- Good Personal style, manners and appearance
- Ability to accept criticism, learning motivation and Team spirit


§ “Salesman Qualities”
- very strong Negotiation and Persuasion skills combined with Communication skills in order to “selling HOG” (enthusiasm for tools)
- strong Identification of customer needs and Customer acquisition
- Strong habit to present (promotion) Hoffmann and establish customer loyalty measures
- Profit-oriented and targeted use of promotion material, personal engagement
- Good command and use of presentation skills


§ Special Technical Knowledge
- very strong Technical knowledge combined with “Catalogue” skills.
Ability to explain technical products with focus on machining and technical customer support
- strong Economics and business thinking, understanding of the market and the pricing
combined with a strong service idea (HOG service package)
- Knowledge of Standard Workflow:
Order processing (internal/external), organizational and operational structure
- IT: CRM- Modules, Word, Excel, PowerPoint , e- business knowledge


§ Management Abilities
- very strong Reliability and Corporation
- strong Self-management and Work Methodology
- average Strategic and Entrepreneurial Thinking
§ Various abilities:
- Languages: English, German (not mandatory)

做为欧洲***的优质工具系统供应商，来自德国的霍夫曼集团为全球近十三万家工业客户提供近5万件的优质工具和出色的服务。2200多名拥有高度责任心和能力的员工倾心投入使得企业保持长期持续性的健康发展 。霍夫曼集团在2011年度全球取得了9亿欧元的销售业绩则是***的证明。
快速发展的中国是霍夫曼集团未来最为重要的战略市场。为了进一步发展中国市场的业务，更贴近中国的客户，霍夫曼集团与2009年3月在上海成立了100%的独资企业“ 霍夫曼工具贸易(上海)有限公司”。
为加强我们在中国的团队，我们现在诚聘英才。
As Europe’s leading system partner for quality tools, Hoffmann Group offers its service to 125,000 B2B Customers worldwide.
More than 2200 employees who are engaged, responsible and friendly to achieve company’s healthy growth. The best evidence is: in 2011, the sales turnover is 900 Mio.
China is becoming the most important market for Hoffmann group as its fast expanding.
In order to further explore the market, Hoffmann China has been founded in March 2009 in Shanghai.
We are looking for the colleagues with strong persuasive ability to strengthen our team in China.