宁波 [切换城市] 宁波招聘宁波物流/仓储招聘宁波集装箱业务招聘

客服订舱部职员CS Booking

赫伯罗特船务(中国)有限公司 Hapag-Lloyd (China) Shipping Ltd.

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2017-07-13
  • 工作地点:宁波-海曙区
  • 招聘人数:2人
  • 工作经验:2年经验
  • 学历要求:大专
  • 语言要求:英语 良好
  • 职位类别:集装箱业务  订单处理员

职位描述

职位描述:
1. Main Objectives of this position:
Provides the main entry point for all shipping from clients. Responsible for the tracking of a shipment from the time it is booked until it is delivered and for dealing with customers’ questions and information needs during that part of the shipping process.

2. Function and duties:
- Shipment request evaluation
o AMS/ACI Self filer verification
o Credit worthiness
o Time (Late booking, booking in time, AMS/ACI relevance check)
- Identifies the route that will move containers from the beginning to the ending location
- Creates bookings in FIS and accurately assigns rates
o Allocation check
o Works with the Equipment Department to determine equipment availability
o Shipment definition
o AMS/ACI self filer specification
o Shipment announce
o Shipment status check
o Shipment rating and RA/ Tariff retrieval
- Creates and distribute Booking Confirmations
- Filing of documents
- Ensures that any and all documentation required for a shipment is received in a timely manner
- Updates bookings when necessary and notifies all affected parties of changes
- Attends to telephone enquiries from customers
- Coordinates with terminal operations to assure efficient and effective handling of shipments
- Corresponds with world-wide offices to track shipments
- Works closely with all departments to assure specific customers’ needs are handled appropriately
- Other tasks,pls refer to attached sheet.

3. Qualifications and Technical Job Requirements:
- Education: Bachelor’s degree or equivalent a plus
- Minimum 2 years of experience in the Maritime Industry or the equivalent combination of education and experience preferred.
- Effective communicator, fluent in English (CET-4 or above.)and Mandarin, both verbal and written
- Ability to work independently
- Positive and pleasant attitude, a team-player
- Willing to work under high pressure
- Computer literate - well versed in MS excel
- Conveys information clearly over the phone; expresses patience, empathy and understanding with voice alone; extracts meaning from conversations with people whose native language is other than their own; is polite when asking people to repeat; calms those who are angry and manages multiple calls effectively.
- Understands what Hapag-Lloyd offers customers and what routes, equipment, rates and services are available.
- Understands specific customer’s goods, shipment requirements and practices. Has an understanding of special rates which might be assigned and knows when to check with sales for possible special rate assignment.

职能类别: 集装箱业务 订单处理员

关键字: 船公司订舱

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公司介绍

德国赫伯罗特股份公司是目前世界前五大船公司之一,赫伯罗特船务(中国)有限公司是德国赫伯罗特集团在中国的独资机构,致力于全球化的集装箱服务,在100多个国家拥有500家分支机构。主要从事国际集装箱远洋运输服务。现因业务发展需要,诚聘所述人员。
符合所述条件之应聘者,请将本人的中、英文简历,身份证、学历证书复印件、薪资要求及近期近照一张寄往:赫伯罗特船务(中国)有限公司人事部
上海市虹口区四川北路1350号利通广场8楼 200080
电子信箱:HRSHA@hlag.com

联系方式

  • Email:HRSHA@hlag.com
  • 公司地址:地址:span虹口区四川北路1350号利通广场8楼