客服代表
玫瑰塑胶(昆山)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2017-02-20
- 工作地点:昆山
- 招聘人数:1人
- 工作经验:无工作经验
- 学历要求:本科
- 语言要求:英语 良好
- 职位月薪:4.5-6千/月
- 职位类别:客服专员/助理 客户代表
职位描述
职位描述:
Principal Accountabilities
1. Customer Service Related:
? Take the initiative to communicate with the customers; offer requested quotations, inquiries and services to customers, persistent focus on total customer satisfaction; follow up customer’s orders & dealing with customer’s complaints, maintain the customer profile and system data under company’s request upon the defined working flow & business areas.
? Input pre-orders into Navision, friendly deal with all customer related issues, follow up order status & overdue payment.
? Actively assist all relevant customer service related works in order to achieve the set goals.
? Back up on each other’s daily routines; contribute on building up an advanced, efficient C.S.Team.
? Receiving customer visits or join visit customers in case of necessary.
? Implement & follow up the defined working flows & fulfil the duties consistently.
2. Further Duties
? Participant necessarily in exhibition upon business request.
? Take the initiative participation in all relevant training on purpose of improvement the service level, communication skills etc.
? Customer contacts data management: (save & update Navision data timely)
Nature and Scope
? The job holder reports to Commercial Manager – East & North China directly.
Requirement:
? Self-motivated; Humble; Honest; Responsible; Reasonable; Active; Detail-concerned;
? Fluent written and oral English & computer skills,
? Excel, Outlook, PowerPoint, Word, ERP systems
? Good communication skills in multilingual environment & knowledge of international trading terms
? Team player with motivated positive attitude
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Principal Accountabilities
1. Customer Service Related:
? Take the initiative to communicate with the customers; offer requested quotations, inquiries and services to customers, persistent focus on total customer satisfaction; follow up customer’s orders & dealing with customer’s complaints, maintain the customer profile and system data under company’s request upon the defined working flow & business areas.
? Input pre-orders into Navision, friendly deal with all customer related issues, follow up order status & overdue payment.
? Actively assist all relevant customer service related works in order to achieve the set goals.
? Back up on each other’s daily routines; contribute on building up an advanced, efficient C.S.Team.
? Receiving customer visits or join visit customers in case of necessary.
? Implement & follow up the defined working flows & fulfil the duties consistently.
2. Further Duties
? Participant necessarily in exhibition upon business request.
? Take the initiative participation in all relevant training on purpose of improvement the service level, communication skills etc.
? Customer contacts data management: (save & update Navision data timely)
Nature and Scope
? The job holder reports to Commercial Manager – East & North China directly.
Requirement:
? Self-motivated; Humble; Honest; Responsible; Reasonable; Active; Detail-concerned;
? Fluent written and oral English & computer skills,
? Excel, Outlook, PowerPoint, Word, ERP systems
? Good communication skills in multilingual environment & knowledge of international trading terms
? Team player with motivated positive attitude
职能类别: 客服专员/助理 客户代表
关键字: 德企 五险一金 双休
公司介绍
玫瑰塑胶集团公司总部于1953年由罗斯乐(Roesler)家族创办, 位于德国南部的海根斯韦勒(Hergensweiler), 毗邻奥地利与瑞士。玫瑰塑胶集团公司目前已拥有了以德国、美国、中国、巴西、印度五大生产基地为核心和以英国、法国、西班牙、韩国、日本、意大利、波兰和土耳其等销售代表处或代理商为辅助的全球销售网络。
玫瑰塑胶(昆山)有限公司于2004年5月正式投产,致力于服务中国以及亚太地区,主要生产各类切割工具行业、五金工具行业、医疗器械行业的塑料包装及工具箱。随着当今市场快速发展, 已经投建并开发了一个浩大的新包装产品系列, 适用于消费品市场及其他各类产品市场。
玫瑰塑胶公司代表着先进的包装产品和包装理念,它拥有自己的专业设计团队,其产品设计多次获得业内奖项,销售自有产品,并提供相关的技术咨询和技术服务。玫瑰塑胶自1970年开始生产吹塑管,具有丰富的工具包装经验,在工业中被认为值得信赖的包装专家!
玫瑰塑胶(昆山)有限公司于2004年5月正式投产,致力于服务中国以及亚太地区,主要生产各类切割工具行业、五金工具行业、医疗器械行业的塑料包装及工具箱。随着当今市场快速发展, 已经投建并开发了一个浩大的新包装产品系列, 适用于消费品市场及其他各类产品市场。
玫瑰塑胶公司代表着先进的包装产品和包装理念,它拥有自己的专业设计团队,其产品设计多次获得业内奖项,销售自有产品,并提供相关的技术咨询和技术服务。玫瑰塑胶自1970年开始生产吹塑管,具有丰富的工具包装经验,在工业中被认为值得信赖的包装专家!
联系方式
- Email:Aaron.Zhao@rose-plastic.cn
- 公司地址:地址:spanhomeoffice