宁波招聘

POSITION SUMMARY:

Responsible for warranty products analysis and report, coordinate 0km customer complaints 8D process.

KEY ACCOUNTABILITIES:

- Communicate with customer. Understand customer requirement and transmit customer voice at the plant.
- Feedback customer complaint on time and follow the correction action plan.
- Develop application of quality specifications in both the customer requirements and product specifications
- Warranty claim management, including warranty parts analysis and report, claims.
- Seek opportunities for continuous improvement through the warranty analysis and report.
- Train customer quality engineer to correctly analyze the returned parts.
- Maintain lesson learn system and share good idea with team.
- Establish a robust feedback proscenium for customer satisfaction data;
- Work with service group to establish a robust monitoring proscenium for field quality.
- Initiate action to prevent the occurrence of product non-conformity and system deficiency.

EDUCATION/EXPERIENCE：

- Bachelor's Degree or equivalent in Engineering of Internal combustion engine.
- 5 years or above related experience
- Preventative attitude and quick response
- Familiar with TS16949 and ISO14001 ,Knowledge of Quality Systems
- Environment systems and Lean Manufacturing
- Process improvement leader.
- Coaching and Leadership skills,
- Good communication and negotiation skill.
- Understanding of engineering techniques and engine principle.
- Fluent English/Mandarin

博格华纳的总部位于美国密歇根州的奥本山，为全球主要汽车生产商提供先进的动力系统解决方案，是这个领域中公认的领袖。博格华纳在其一百多年的历史中，始终以节能，降低排放，提高发动机和变速系统技术性能为产品开发理念，为世界上众多的整车厂和动力系统供应商开发提供了高技术含量的发动机及变速系统关键部件。博格华纳集团由五大业务部门组成，即涡轮增压和排放系统（Turbo & Emissions Systems）、摩斯链条和热管理系统（Morse TEC & Thermal Systems）、贝鲁AG（Beru AG）、变速器系统（Transmission Systems）和动力传动系统（Torque Transfer Systems）。
2004年美国博格华纳公司宣布：博格华纳公司中国区总部在上海虹桥开发区运营，统管中国的5家分支机构。博格华纳公司设置中国区总部，反映了博格华纳对中国市场日益倚重的全球拓展战略。博格华纳顺应用户对节油与空气净化的需求，在亚洲市场获得越来越多的机会。博格华纳从1993年起在中国建立合资企业，迄今博格华纳在北京、上海、宁波、大连四地设有工厂和办事处，业务主要集中在变速箱、涡轮增压器、传动链等方面。
博格华纳为满足其在中国投资企业进一步发展的需要，诚邀优秀人才加盟。公司管理规范，工作氛围融洽，提供具有竞争力的薪酬和福利体系，以及完善的培训机制，并为优秀员工提供国外培训及工作机会。我们热忱欢迎您的加盟！