宁波招聘

职位描述：
The Seller Support Trainer will be based in Beijing, and will be responsible for eLearning translations and customizations, training delivery and coordination for all new hire, refresher, continuing education and launch trainings for our Seller Support Associates, responsible for the training results.

eLearning translations and customizations will incorporate all eLearning and blended learning curriculums. This will also include using surveys, quizzes, quality metrics and other available tools to evaluate the effectiveness of training and assess new Associate learning and skill development.

Design the training courses and Deliver training to new hires and already on-job seller support team Deliver high quality training and be responsible for the training results, contionuously improve training contents, training means and training performance.

Training coordination will include communicating with appropriate business owners: seller support team leaders; Global Learning & Performance Manager; other Seller Support Trainers; subject matter experts and Associates to ensure all trainings are conducted on-time and with sufficient resources and facilities.

Facilitating blended learning training classes for new hires, new skills (cross-training), feature launches, and refreshers as necessary in our sites. The person hired for this designer-trainer role must be able to manage the learning management system, test practice environment and report on testing results.

Overall, the Seller Support Designer-Trainer will be responsible for driving high quality training provided to the teams and play a significant role in the development of a successful, effective global technical support team.

Basic Qualifications:
- Expertise in developing, planning, implementing and assessing training.
- Demonstrated experience developing elearning courseware, job aids, online tutorials and/or other training materials, using captivate, flash, illustrate and Photoshop
- Excellent communication skills for the purpose of knowledge transfer and skill development, including superior skill in explaining technical topics to novices and collaborating with subject matter experts and managers.
- Excellent coordination, classroom management and organization skills.
- Excellent oral/written skills in Chinese and English
- Ability to use multiple learning methods and link appropriate methods with subject matter.
- Excellent one-to-many and one-to-one communication skills in both classroom and tutorial settings.
- Knowledge of adult learning and training practices, especially in technical support contexts.
- At least 3-5 years experience in a training role.
- Bachelor’s degree or significant college course work, preferably in a communication, education or related field.

Preferred Qualifications:
- BA/BS Degree
- training certification a plus 举报 分享

亚马逊于 2004 年进入中国，秉承“顾客至尚”的理念，不断为中国用户创新。目前亚马逊在中国布局的核心战略业务包括以亚马逊海外购和亚马逊全球开店为中心的跨境电子商务，Kindle 电子书阅读器和电子书，亚马逊物流运营和亚马逊云计算服务（AWS）。

依托亚马逊全球15大站点、***的全球资源和跨境物流体系，亚马逊中国持续推进跨境电商战略。2014年， 亚马逊中国正式上线亚马逊海外购商店——亚马逊***本地化、多站点的全球商店，致力于打造中国消费者信赖的选购高品质海外正品的跨境网购首选站点。消费者用中文即可直接购买来自亚马逊美国、英国、日本、德国网站的 30 大 品类、逾 2000 万的海外正品。商品经由亚马逊全球物流体系从海外运营中心直送中国消费者。亚马逊 Prime 会员服务 于2016年10月在中国上线，是亚马逊全球***提供跨境订单全年无限次免费配送的会员服务。

亚马逊全球开店致力于帮助中国卖家发展出口业务、拓展全球市场、打造国际品牌。目前数以万计的中国卖家加入了该项目。包括亚马逊美国、加拿大、德国、英国、法国、意大利、西班牙、日本、墨西哥、澳大利亚、中东及印度在 内的 12 大海外站点已向中国卖家全面开放。中国卖家可将商品销售给亚马逊全球超过 3 亿的活跃用户，以及亚马逊美国、欧洲和日本的数百万企业与机构买家。

亚马逊在全球拥有 175 个运营中心，配备超过 10 万台 Kiva 智能机器人，可将商品配送至 185 个国家和地区。借助全球领先的物流交付能力，亚马逊中国为通过海外购进行跨境网购的中国消费者提供一流的跨境配送体验，并帮助中国卖家出口海外，拓展国际市场。

亚马逊中国致力于为中国消费者带来完善的阅读体验，点燃中国大众的阅读热情。2012年12月，Kindle中国电子书店正式上线，通过与数百家中国出版机构商和进口书商合作，目前为中国读者提供了超过 70 万册电子书。2013 年 6 月，Kindle 电子书阅读器进入中国市场，随后亚马逊陆续为中国消费者带来了 Kindle 电子书阅读器全系列产品，并与全球保持新品同步发售，Kindle Unlimited电子书包月服务与Prime 阅读等服务也相继推出。