高级客户管理
宁波摩尔克斯照明灯饰制造有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:贸易/进出口 原材料和加工
职位信息
- 发布日期:2017-01-26
- 工作地点:宁波
- 招聘人数:1人
- 工作经验:1年经验
- 学历要求:本科
- 语言要求:英语 熟练
- 职位月薪:7000-8000/月
- 职位类别:高级业务跟单
职位描述
职位描述:
Company Profile 公司简介
Eran Industrial is a leading custom manufacturer and private labeler specializing in the design, engineering, tooling, production, logistics and financial services for lighting products and industrial components around the world. For more detail, please visit: http://eranindustrial.com.
艾利工业是全球领先的定制生产商,为全球灯具产品和工业配件提供设计、工程、工具作业、生产、物流及金融服务以优化客户体验。如果想获取更多信息请登陆网址: http://eranindustrial.com.
Job Description职位描述
● Check and confirm sales order on price, quantity and other terms, work with related departments to ensure products are prepared as per schedule.
检查和确认销售订单的价格、数量及各项条款,与相关部门合作并确保产品按计划执行。
● Ensure no POs are pending and create WOs on proactive basis.
确保采购订单在工作指令发出期间的准确性。
● Work with different departments like sales team, warehouse team etc to ensure smooth release of an order.
与各部门团结协作,如销售团队、仓库管理等,以确保订单的顺利发布。
● Arrange inland transportation and ocean shipping, monitor the logistic status, solve the issues and appraise KPI of shipping company. And timely prepare the shipping documents to customer for the shipment declaration.
安排内陆或海运运输工作、监控物流现状、处理与航运公司,并对关键绩效指标进行评估,及时准备和申报客户的出货文件。
● Maintain daily contact with customer, support sale to react to customer’s enquiries, claims and demands.
保持与客户的日常联系、协助销售对客户的询问、赔付及要求作出反馈。
● Work on return orders to understand the customer issues and arrange for return ?shipments, if needed.
根据工作需要,安排返回订单并了解客户的确切退货原因。
● Ensure collection of remittance from customer on time.
确保及时催述和跟踪客户的汇款信息。
● Prepare monthly analysis report, KPI , make suggestion on improvement.
准备月度分析报告、绩效指标并提出改进意见。
● Collect customer needs and take action to improve customers satisfaction.
整理客户需求并采取行动以提高客户满意度。
● Make sure to maintain good relations with the customers and get repeat orders.
确保与客户保持良好的关系,促使新订单生成。
● Adhere to the processes and ensure high service quality.
规范工作流程,确保高质量服务。
Requirements 职位要求
● Must be Chinese citizen.
中国籍雇员。
● Bachelor’s degree in related fields, ideally in Business Management.
本科以上相关专业学历,贸易管理专业优先考虑。
● Able to work at night shift [fixed schedule: 9PM 6AM, Mon.to Fri.].
能够接受白班与夜班替换工作,夜班时间是周一至周五晚上9点至次日早晨6点。
● Able to write email fluently in English.
具备流利写英文邮件的能力。
● Good communication and organizational/administrative skill.
具备优秀的沟通能力、组织能力或行政管理技能。
● Possess great skill in Microsoft Office.
擅长运用微软系统软件。
● Excellent in numeric skill and problem solving skills.
有很优秀的数字管理及处理问题的能力。
● Exceptional attention to detail.
具备对细节处理耐心的能力。
Employment Benefits 福利待遇
● An initial salary of RMB7,000 RMB8,000 (After Tax) according to qualification and experience.
月薪约7000元至8000元(税后),根据个人资质和工作经验而定。
● Performance based Benchmark Incentive (BMI).
收入与工作绩效考核相关。
● Work in an international working environment.
在愉悦的外企管理氛围中工作。
English CV is required.
请务必将您的英文及中文简历一同发给我们。
联系人: Henry/ Sarah
简历邮箱: hr@erangroup.com
电话: 17855846754 Henry / 13336675015 Sarah
办公地址:宁波市鄞州区鄞县大道1357号广博国贸中心 21楼
详情请浏览公司网站: eranindustrial.com
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Company Profile 公司简介
Eran Industrial is a leading custom manufacturer and private labeler specializing in the design, engineering, tooling, production, logistics and financial services for lighting products and industrial components around the world. For more detail, please visit: http://eranindustrial.com.
艾利工业是全球领先的定制生产商,为全球灯具产品和工业配件提供设计、工程、工具作业、生产、物流及金融服务以优化客户体验。如果想获取更多信息请登陆网址: http://eranindustrial.com.
Job Description职位描述
● Check and confirm sales order on price, quantity and other terms, work with related departments to ensure products are prepared as per schedule.
检查和确认销售订单的价格、数量及各项条款,与相关部门合作并确保产品按计划执行。
● Ensure no POs are pending and create WOs on proactive basis.
确保采购订单在工作指令发出期间的准确性。
● Work with different departments like sales team, warehouse team etc to ensure smooth release of an order.
与各部门团结协作,如销售团队、仓库管理等,以确保订单的顺利发布。
● Arrange inland transportation and ocean shipping, monitor the logistic status, solve the issues and appraise KPI of shipping company. And timely prepare the shipping documents to customer for the shipment declaration.
安排内陆或海运运输工作、监控物流现状、处理与航运公司,并对关键绩效指标进行评估,及时准备和申报客户的出货文件。
● Maintain daily contact with customer, support sale to react to customer’s enquiries, claims and demands.
保持与客户的日常联系、协助销售对客户的询问、赔付及要求作出反馈。
● Work on return orders to understand the customer issues and arrange for return ?shipments, if needed.
根据工作需要,安排返回订单并了解客户的确切退货原因。
● Ensure collection of remittance from customer on time.
确保及时催述和跟踪客户的汇款信息。
● Prepare monthly analysis report, KPI , make suggestion on improvement.
准备月度分析报告、绩效指标并提出改进意见。
● Collect customer needs and take action to improve customers satisfaction.
整理客户需求并采取行动以提高客户满意度。
● Make sure to maintain good relations with the customers and get repeat orders.
确保与客户保持良好的关系,促使新订单生成。
● Adhere to the processes and ensure high service quality.
规范工作流程,确保高质量服务。
Requirements 职位要求
● Must be Chinese citizen.
中国籍雇员。
● Bachelor’s degree in related fields, ideally in Business Management.
本科以上相关专业学历,贸易管理专业优先考虑。
● Able to work at night shift [fixed schedule: 9PM 6AM, Mon.to Fri.].
能够接受白班与夜班替换工作,夜班时间是周一至周五晚上9点至次日早晨6点。
● Able to write email fluently in English.
具备流利写英文邮件的能力。
● Good communication and organizational/administrative skill.
具备优秀的沟通能力、组织能力或行政管理技能。
● Possess great skill in Microsoft Office.
擅长运用微软系统软件。
● Excellent in numeric skill and problem solving skills.
有很优秀的数字管理及处理问题的能力。
● Exceptional attention to detail.
具备对细节处理耐心的能力。
Employment Benefits 福利待遇
● An initial salary of RMB7,000 RMB8,000 (After Tax) according to qualification and experience.
月薪约7000元至8000元(税后),根据个人资质和工作经验而定。
● Performance based Benchmark Incentive (BMI).
收入与工作绩效考核相关。
● Work in an international working environment.
在愉悦的外企管理氛围中工作。
English CV is required.
请务必将您的英文及中文简历一同发给我们。
联系人: Henry/ Sarah
简历邮箱: hr@erangroup.com
电话: 17855846754 Henry / 13336675015 Sarah
办公地址:宁波市鄞州区鄞县大道1357号广博国贸中心 21楼
详情请浏览公司网站: eranindustrial.com
职能类别: 高级业务跟单
关键字: 跟单
公司介绍
公司从2016年开始进入跨境电子商务市场, 已在AMAZON, EBAY开设店铺,目前介入产品为汽车音响配件, 计划于2017年介入汽车配件, 家庭弱电配件, 灯具等. 因为还处于摸索阶段, 渴望有关人才加盟.
联系方式
- Email:hr@erangroup.com
- 公司地址:上班地址:鄞州区云龙镇梅池工业区龙飞路南侧