眉山招聘

The Dow Chemical Company has an exciting opportunity for a HR Advisory (HRA) Representative, within Human Resources (HR). Our HR organization is in the process of transforming to a leading-edge operating model. This role would be located within the “APAC HR Solutions” arm of this operating model. The HR Solutions organization will be responsible for the design and delivery of innovative solutions to all employees and leaders. HR Solutions roles will contain deep subject-matter expertise in order to consult on programs, processes and people. The top priority of HR Solutions is to deliver the best Employee Experience through exceptional delivery of a portfolio of solutions.

We are looking for people who:

• Have a passion for learning

• Are never satisfied with the status quo

• Build successful relationships and thrive in diverse networks and working teams

• Are willing to try “new ways” of doing things

• Desire to understand the business and external customers

• Enjoy using data to tell a story or make a case for change

Job Overview:

HR Advisory (HRA) Representative is empowered to support and provide quality & timely consultation and solutions to employees and leaders cross HR Discipline teams for Asia Pacific region, and also be empowered to have deep understanding of End-to-End HR work process across APAC 14 countries, he/she is the engine of HR Solutions organization to deliver best-in-class Employee Experience and drive Operational Excellence. This role is aligned to Workforce Administration (WFA).

Accountabilities

• Use Enabling Technology (five9 Telephony, ServiceNow Case Management, and Workday) to provide day to day HR consultation & solutions to support employee & leader inquiry

• Utilize soft skills to be able to identify client needs and manage HR case within required run-the-business metrics to achieve performance target

• Support and perform activities required to deliver HR discipline processes and be capable of conducting research to provide better Employee Experience through observation of the discipline process functionality

• Leverage and contribute to Knowledge Base and Case Management content to drive continuous improvement not limited to HR Advisory team but also from whole HR Solutions organization perspective

• Proactively engaged into cross discipline projects to promote new HR operating model and be strong advocator of HR Advisory team with customer centric mindset and always having exploring spirit of digitalization and optimization

Additional Competencies:

• Highly skilled in effectively interacting with and supporting all levels of employees

• Strong communication and problem solving skills

• Sensitive to cultural differences

• Able to operate effectively and proactively with an employee-experience and end-to-end mindset

• Able to use appropriate judgment in escalation or when to involve other resources in decision making or processing

Required Qualifications

• Minimum of two years of human resources or relevant experience

• Highly skilled in effectively interacting with and supporting all levels of employees

• Excellent communication skills, fluent in English and other Asia language is a plus

• Critical problem solving skills

• Demonstrated ability leveraging a variety of technology to support inquiry resolution (i.e., Case Management and Knowledge Base systems)

• Experience in high volume operational environments is required.

• Experience with Workday is an advantage.

• Ability to multi-task and manage competing priorities.

• Works collaboratively, is self-motivated and accountable.

• Customer service mindset.

陶氏（NYSE: DOW）运用科学和技术的力量，不断创新，为人类创造更美好的生活。陶氏通过材料、聚合物、化学和生物科学，来推动创新和创造价值，全力解决当今世界的诸多重大挑战，如满足人们的诸多需求：新鲜的食物、更加安全和可持续的交通方式、更清洁的水、更高的能源效率、更耐用的基础设施、不断提升的农业生产效率，等等。陶氏以其一体化、市场驱动型的业务组合，为全球175个国家和地区的客户提供种类繁多的高科技产品和解决方案，应用于包装、基础设施、交通、消费者护理、电子、农业等高速发展的市场。2016年，陶氏年销售额为480亿美元，在全球拥有约56,000名员工，在34个国家和地区运营189个生产基地，产品系列达7,000多种。