马鞍山招聘

MAIN PURPOSE
Monitor and control all incoming & outgoing verbal & written communication of the call center (phone calls, correspondence, couriers, visitors etc.) through the telephone switchboard, by greeting visitors and by determining the nature of visitor's business so as to ensure that all queries are accurately re-directed and dealt with in a polite and proper manner at all times.
PRINCIPAL ACCOUNTABILITIES
Respond to all incoming phone calls in a polite and proper manner so as to ensure that they are all re-directed to the suitable persons and that missed calls are kept to a minimum.
Screen and distribute all incoming facsimiles, determine when something is urgent and expedites a response so as to ensure that all departments receive the information accurately and on time.
Prepare and record all outgoing courier shipments, accept delivery of incoming parcels so as to ensure that they are all sent accurately, on time and within the agreed prices and budget.
Record and update all communication related information (phone number lists of employees and customers etc.) so as to ensure that all internal and external customers are provided with accurate contact details at all times.
Organize employees’ business trips by contacting approved service providers and book hotels and air-flight tickets.
Coordinate hotel, air-flight booking and transportation from/to plant, related with visitors (customers, suppliers, technicians, etc.). Provides administrative support to departmental managers, whenever is available.

KNOWLEDGE AND EXPERTISE
Qualifications:
High School Diploma or, University Degree
English language (Proficiency level)
Knowledge of other language desirable
Work Experience: At least 1 year in similar position
Skills: Microsoft Office
Competencies:
Excellent communication skills
Committed and hard working
Customer oriented
Polite and well mannered
Organizing abilities
Role KPI’s

请务必提供英文简历,否则不予考虑.

Shanghai HiTeC Plastics is a Sino-European joint venture manufacturing high quality 3-layer agricultural films and geomembranes in a newly-built plant in Shanghai, HiTeC is the largest foreign investment of its kind in China and its “PEP” brand of greenhouse films is well-known country-wide capturing a leading share in the “high-quality” segment of the Chinese market.
At the same time, a very significant part of the company’s production is exported to America, Canada, Australia, Asia and Africa.
Time has come for our company to expand further. For this purpose we are recruiting.
     We will provide very competitive salary package and training program,here in China and in Greece headquarter to a suitable candidate.