兰州 [切换城市] 兰州招聘兰州客服及技术支持招聘兰州售前/售后技术支持工程师招聘

售后服务工程师Aftersales service engineer

IFE-威奥轨道车辆门系统(青岛)有限公司

  • 公司规模:500-1000人
  • 公司性质:合资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2012-08-08
  • 工作地点:北京
  • 招聘人数:2
  • 工作经验:三年以上
  • 学历要求:大专
  • 语言要求:英语熟练
  • 职位类别:售前/售后技术支持工程师  

职位描述

Responsibilities:

1 On site trouble-shooting to develop solution to fleet problems;

在现场处理解决列车上的产品问题;

2 Act as 1st point of technical contact with customers;

作为客户的第一联系人;

3 Maintenance, repair and overhaul of defect parts;

维护、修理、检查配件故障;

4 Normal maintenance work;

产品的日常维护;

5 Arrange service technicians and repair workers relative tasks and give relative help or training;

负责安排服务技师及维修工工作,并给服务技师和维修工指导和培训;

6 Make regular and clear report;

给上级主管进行常规汇报;

7 Attend technical and operational review meetings with customer;

和客户一起参加技术及操作检查会议;

8 Record & develop trend analysis on returned materials;

记录不良返回品的趋势;

9 Audit customers maintenance processes;

审核客户的产品维护流程;

10 On site visits to investigate equipment non-compliance;

现场调查设备的非正常工作状态;

11 Inform immediately responsible / involved department and supervisors about problems;

将发现的问题及时汇报反馈给上级主管及相关部门;

12 Follow up open issues until closed;

跟踪现有问题直至解决;

Requirements:

1 Bachelor degree in Mechanical engineering or above;

机械工程学学士学位或以上学历;

2 Have electrical basic knowledge, mechatronics;

具备基本的电气知识和机电一体化的相关知识;

3 Over 3 years working experience in a shop floor or customer service area, and working experience in railway industry is preferred;

在工厂中或客户服务领域有超过3年的工作经验;有铁路行业工作经验优先;

4 Strong communication ability, problem solving skills, and leadership skills;

沟通能力强,有解决问题的能力,领导力;

5 Able to work at night shift;

能够从事夜班工作;

6 Able to work in depot or customer site;

能够在火车站及客户现场工作;

7 Good English in both speaking and writing;

英语口语及书面表达出色;

8 Good at MS Office;

能够熟练使用微软Office办公软件;

公司介绍

IFE-VICTALL Railway Vehicle Door Systems (Qingdao) Co., Ltd., is a Sino-German joint venture co-invested by Knorr-Bremse Asia Pacific and VICTALL Railway Group Qingdao. Based in Qingdao, the joint venture focuses on the development, production, marketing and after sales service of state-of-the-art high speed railway and metro vehicle automatic door systems.Being founded in 2006, the joint venture started production in early 2007. The business is growing rapidly and offering you a promising future.


IFE-威奥轨道车辆门系统(青岛)有限公司是一家由克诺尔亚太有限公司与青岛威奥轨道集团共同出资建立的中德合资公司. IFE-威奥轨道车辆门系统(青岛)有限公司建立于2006年并于2007年初投产, 现业务涵盖高速列车与地铁高品质机车门系统的研发、生产、营销和售后服务。伴随着公司的快速发展,我们相信公司会为您的职业发展提供一个美好的前景。

联系方式

  • 公司地址:城阳区环海经济技术开发区兴海支路二号