兰州 [切换城市] 兰州招聘兰州客服及技术支持招聘兰州售前/售后技术支持工程师招聘

售前打样工程师

马肯依玛士(上海)标识科技有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2015-03-04
  • 工作地点:上海-奉贤区
  • 招聘人数:若干
  • 工作经验:2年
  • 学历要求:大专
  • 语言要求:英语良好
  • 职位月薪:面议
  • 职位类别:售前/售后技术支持工程师  

职位描述

Mission:
? Provide professional and quality customer product sampling using current printing technologies
? Provide professional sampling data analysis link to each individual sales prospects, substrates, customer sector, ink and technology which is vital info to sales & marketing
? Maintain a clean, orderly, and safe Print Sample Lab in accordance with all applicable EH&S safety and legal regulations.

Main activities& accountabilities
? Provide pre-sales sample support to China Operations
对大中华区运作提供售前样品支持
? Produce realistic, quality, print samples according to the sales and tech requests
根据销售和技术的要求制作可用的质量可靠的打印样品
? Provide timely and effective responses to customer requests such as ink recommendations and applications solutions and when request is outside acceptable performance
对内部客户的要求(销售和技术)提供及时有效的反馈,如油墨类型推荐和应用解决方案及当要求超出可接受的性能
? Escalate sampling request to GDS 3 Sampling Line when no local solution is available
提交样品要求至GDS 3样品室
? Work with EH&S to ensure the Sample Lab is operated safely and in compliance with all relevant regulations and safety standards.
与EH&S一起确保样品室安全运行并符合所有相关规定和安全标准
? Assist the Consumable Product Expert in providing post-sales Level 2 technical support assistance on MI supply / consumable products
协助消耗品专家就MI供应/耗材提供售后第二级别技术支持
Provide accurate documentation of the print sampling activities and also update data of consumable products and applications
提供准确的打印样品行为技术文件及更新耗材、产品和应用的最新数据
? Regular report submission of the presales activities and Success Rates
定时提交售前行为和成功率报告
? Support product development testing of new inks through sample printing and testing
通过样品打印和测试支持新油墨产品升级测试
? Keep up to date on markem-imaje products, technology, organizations, customers, etc. to ensure a complete understanding of the China business
保持更新markem-imaje产品、技术、组织、客户等信息,确保充分理解大中华区业务

Education/Training Required:教育与培训要求
? Diploma or Degree in a technical discipline or equivalent in experience
大专以上,技术相关专业或相当经验
Work Experience Required: 工作经历要求
? 2+ years working in a technical environment, preferably within Sales or Service in a Distribution organization
2年以上技术相关工作经验,有在分销机构的销售或服务经验优先
? Experience working in an organization requiring regular interactions with cross-functional colleagues at all levels
之前工作要求各部门各级别同事间互动的经验

Knowledge & Skills:知识与技能
? Knowledge of Markem-Imaje products (printer and consumables) preferred but not mandatory
了解Markem-Imaje产品(打印机和耗材)知识优先
? Good communications skills
良好的沟通能力
? Good verbal and written command of Chinese; medium English knowledge to understand technical documentations, translate for distribution and communicate with GDS 3 experts
良好的口头及书面中文,中级英语水平,能理解、翻译技术性文件并于GDS 3专家交流
? Good analytical skills
良好的分析能力
? Good follow-through and follow-up skills
良好的跟进能力
? Values the Continuous Improvement process
评估可持续性发展
? Able to develop and maintain effective working relations
能够培养及维护有效的工作关系

Work Conditions or Specific constraints (Travel…): 工作条件或具体限制(旅行)
? Possible travel requirements to Tech Centers, customers, offices
可能需要去技术中心,客户处及各办公室出差
? Travel estimated at < 5%; may exceed this during peak demand periods

Behavior
出差率< 5%,高峰期可能超出
? Excellent team player
团队协作能力强
? Treats others respectfully and professionally
以尊重和职业的态度对待他人
? Self-starter able to work independently
能够独立工作
? Communicates clearly, openly, and appropriately at all levels
清楚透明及与各个级别适当的沟通能力
? Follows the company Fundamental Behaviors (or equivalent norms)
遵守公司基本行为准则或相当规定

公司介绍

马肯依玛士
产品标识与追溯解决方案领域公认的世界级制造商,拥有既新颖又可靠的喷码、热转印、激光和自动打印贴标系统等一系列产品。
无论是单个产品、包装箱还是托盘马肯依玛士都能为客户提供具创新力及合适的标识技术,同时致力于解决问题及优化包装作业。不论是食品、饮料、制药和化妆品、医药、电子元器件还是电线电缆行业,我们了解您的各类标识挑战,并能为您量身定制制定独一无二的标码解决方案。
若需要了解更多信息,你可以访问我们的网址 ********************

联系方式

  • 公司地址:地址:span北京