兰州 [切换城市] 兰州招聘兰州客服及技术支持招聘兰州售前/售后技术支持工程师招聘

Scientific & Communications Trainer 科技交流培训师

皇誉宠物食品(上海)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:快速消费品(食品、饮料、化妆品)

职位信息

  • 发布日期:2013-03-22
  • 工作地点:兰州
  • 招聘人数:1
  • 学历要求:硕士
  • 语言要求:英语熟练
    普通话精通
  • 职位类别:售前/售后技术支持工程师  

职位描述

要求:
1.动物医学类硕士毕业生;
2.动力医院1-2年临床经验优先;
3.英文良好;
4.学习能力强;
5.高度的工作热情,积极主动,坚韧不拔,尽职担责;
6.良好的沟通能力和团队合作精神;
7.电脑操作熟练;

8.能适应经常出差;


Key Accountabilities


1.Pre-Sales & After-Sales Consulting
· Working closely with the Sales teams to consult and educate customers on the health and nutritional benefits of each product
·Develop technical communications and materials to assist the Sales teams and to help customers understand each product in greater detail
·Work in partnership with Trade Marketing to advise on technical communications and interpretations


2.Customer Engagement & Brand Awareness
·Establish and maintain excellent relationships with all customers, all channels
·Constantly look for opportunities to build closer relationships with sales teams and customers, tailoring scientific communications to support business growth
·Support resolution of customers' queries or complaints through direct action and collaboration with functional team
·Differentiate Royal Canin brand from competition through strong and continual 2-way education with customers
·Continually develop and share knowledge of products and other technical-related information


Key Functional Skills/ Knowledge
·Strong influencing and coaching ability, imparting knowledge in a concise and effective manner
·Strong logical thinking ability, deliberate questioning in a comprehensive, thorough manner, able to maintain balance & principle persistence
·Experience on team management and influencing other departments, to unite & lead the business to achieve predetermined/predefined targets
·Strong ability in handling customer relations, superior negotiation ability, can solve questions & challenges encountered from work in a timely manner
·Strong organizing & coordination ability, able to consolidate company's information & convert to competitive advantage
Key Experiences
·Masters Degree in Vet Science, majoring in Animal Medicine or Nutrition
·Excellent influencing and training skills, ability to impart knowledge and inspire others
·Strong customer relationship experience, working in close partnership with key stakeholders including customers, distributors, internal functions and suppliers.
·Experience thriving in a rapidly changing environment, where innovation and creativity in generating ideas for quick response is crucial.
· Fluent English and Putonghua, reading and writing


Measurement
·Performance of Sales team
·Customer Satisfaction & Loyalty scores
·Mission Critical Competencies
·Customer focus
·Motivating others
·Listening
·Business Acumen
·Action Oriented
·Priority Setting
·Problem Solving
·Process Management
·Commands Skills
·Conflict Management
·Timely Decision Making
·Decision Quality
·Functional / Technical Skills
·Learning on the Fly
·Managing and Measuring Work
·Strategic agility
·Drive for results

公司介绍

皇家宠物食品公司(皇誉宠物)
皇家宠物食品公司是玛氏旗下的品牌。她成立于1967年,坐落于法国南部,如今在世界各地多个国家设立了60多个子公司和11家工厂,员工人数达4200名。
“犬猫第一”和“知识与尊重”是皇家宠物的品牌原则,公司致力于为犬猫提供精准的营养解决方案。
皇家宠物食品于1995年进入中国,总部在上海。今天,皇家宠物食品是中国高端宠物食品市场的知名品牌。由于其高端定位,皇家产品不进超市,专门在宠物诊所、宠物商店和养殖场销售。
宠物产业是一个朝阳产业。随着业务的快速发展,我们热忱欢迎各类人才加入我们的行列。

全球官方网址:www.royalcanin.com 中国官方网站:www.royal-canin.cn
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Royal Canin
Royal Canin is a division of Mars. Established in 1967 by a veterinarian, Royal Canin is located in the south of France with more than 60 subsidiaries, 4,200 associates, 11 factories in the world.
“Dogs and Cats First” and “knowledge and Respect” are the ethics of the brand. Royal Canin is dedicated to providing precise nutritional answer to the needs of dogs and cats.
Royal Canin came to China in 1995 with the headquarter in Shanghai. Today, Royal Canin is Well-known brand in premium pet food market in China. Due to its marketing positioning, Royal Canin products are NOT sold in the supermarkets. Its business pillars are vet clinics, pet shops and breeders.
Pet industry is a booming business. With the rapid growth, we warmly welcome all talents join in the business.

Global official website: www.royalcanin.com
China official website: www.royal-canin.cn

联系方式

  • 公司地址:上班地址:常熟路