兰州 [切换城市] 兰州招聘兰州客服及技术支持招聘兰州售前/售后技术支持工程师招聘

CRS Technical Specialist for CTO 破碎锤产品技术支持专员

阿特拉斯·科普柯(上海)贸易有限公司

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2013-01-09
  • 工作地点:上海
  • 招聘人数:1
  • 工作经验:三年以上
  • 学历要求:大专
  • 职位类别:售前/售后技术支持工程师  

职位描述

Mission:

- 有效地对组织内外资源提供破碎锤产品技术及市场支持,支持售后服务业务持续发展

- Efficiency providing CTO Technical & aftermarket marketing supporting, for both internal & external customers, supporting CTO aftermarket business growth.



Responsibility:

– 系统化产品质量管理: 收集, 反馈, 跟进, 质保分析及跟进 Product quality management: quality issues collection, feedback, follow up; warranty analysis and follow up

– 系统化管理产品培训, 协同生产厂工程部门和服务部门准备相应培训材料, 组织实施相应的产品培训 Product training, development of training material in collaboration with product company and CRS division

– 系统化进行售后服务产品开发, 包括现场测试, 功能测试, 参与相应的推广项目 Supporting Aftermarket marketing team for AM product development, such as responsible for field test, joining the function test, be involved in the projects

– 系统化协助区域界定并解决疑难问题 Address critical technical problems reported by field and drive for quick solutions.

– 系统化产品技术信息的更新和系统化管理 Support technical documentation to update instructions, service schedules and part books.

– 系统化建立区域分享平台并有效使用 Sharing product technical information among regions

– 服务团队包括代理商服务队伍技术能力发展管理 Supporting to Operation team to improve Service technical competence for both CRS service engineers and dealers service organization.

Requirement:

- 熟悉CTO产品 Familiar to Construction Tools products, both theory and field experience

- 较强的英语读写能力 Good English in both spoken and written.

- 沟通能力 Strong interpersonal communication.

公司介绍

Great ideas accelerate innovation. At Atlas Copco we have been turning industrial ideas into business-critical benefits since 1873.By listening to our customers and knowing their needs, we deliver value and innovate with the future in mind.
Atlas Copco is based in Stockholm, Sweden with customers in more than 180 countries. In 2019, Atlas Copco had revenues of BSEK104 (BEUR 10) and at year end about 39 000 employees.
Atlas Copco entered China market in the 1920s. Today, the Group's four business areas - Compressor Technique, Vacuum Technique, Industrial Technique and Power Technique have all presented in China market, providing customers with innovative products and service. In 2019, Atlas Copco China had more than 30 entities and around 6,000 employees.
For more information: *********************

伟大的想法激发创新。阿特拉斯·科普柯从1873年就开始将工业创想转化为关键业务的获益。通过聆听客户,洞悉客户需求,为客户提供价值,并着眼未来不断创新。
阿特拉斯·科普柯集团是一家有着近150年历史的全球性工业集团公司,总部位于瑞典斯德哥尔摩,约有39,000多名来自70个国家的的员工,客户遍及全球180多个国家。2019年营业收入为1040亿瑞典克朗(100亿欧元)。
阿特拉斯·科普柯的产品在上世纪20年代进入中国市场。时至今日,集团四大业务领域:压缩机技术、真空技术、工业技术、动力技术,均已全面进入中国,为客户提供创新的产品和解决方案。截至2019年底,阿特拉斯·科普柯在中国设有30多在华家企业,拥有员工近6000名。
更多信息,请访问:*********************

联系方式

  • Email:recruitment@cn.atlascopco.com
  • 公司地址:上海市浦东新区新金桥路1888号金领之都36号楼12层 (邮编:201206)