Asia Sales Customer Service Representative(职位编号:999)
固铂轮胎(中国)投资有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:汽车
职位信息
- 发布日期:2012-08-17
- 工作地点:上海
- 招聘人数:若干
- 工作经验:三年以上
- 学历要求:本科
- 职位类别:客服专员/助理(非技术)
职位描述
Responsibilities:
1.Follow , maintain and seek to continuously improve the order to delivery ( OtD) process ;
2.Review customer purchase orders and negotiate commercial items ;
3.Work closely with overseas vendors to ensure right orders to be delivered at right time at right place ;
4.Place and maintain orders in ERP system ;
5.Handling shipping documentation and LC documentation ;
6.Coordinate with multi functional entities to facilitate customer requirements ;
7.Receive and keep record of customer complains and distribute to relevant persons ;
8.Keep good management of ordering files ;
9.General reporting required
Required Education and Experience:
1.Bachelor Degree , International Trade preferred
2.Above 3 years customer service experience , preferred in international business
Required Skills and Abilities:
1.Excellent English both in written and spoken
2.Solid knowledge in import& export business process
3.ERP system experience required ( JDE preferred )
4.Customer oriented with very high attention to details
5.Strong interpersonal and communication skills
6.Self motivated and self starter , good team player
1.Follow , maintain and seek to continuously improve the order to delivery ( OtD) process ;
2.Review customer purchase orders and negotiate commercial items ;
3.Work closely with overseas vendors to ensure right orders to be delivered at right time at right place ;
4.Place and maintain orders in ERP system ;
5.Handling shipping documentation and LC documentation ;
6.Coordinate with multi functional entities to facilitate customer requirements ;
7.Receive and keep record of customer complains and distribute to relevant persons ;
8.Keep good management of ordering files ;
9.General reporting required
Required Education and Experience:
1.Bachelor Degree , International Trade preferred
2.Above 3 years customer service experience , preferred in international business
Required Skills and Abilities:
1.Excellent English both in written and spoken
2.Solid knowledge in import& export business process
3.ERP system experience required ( JDE preferred )
4.Customer oriented with very high attention to details
5.Strong interpersonal and communication skills
6.Self motivated and self starter , good team player
公司介绍
固铂公司在全球替换轮胎领域一直处于领导者的地位, 我们是北美第四大轮胎制造企业, 轮胎销售额于2010年排名世界第九。我们的业务范围包括轮胎的设计、生产以及轿车、轻型卡车、中型卡车、重型卡车,摩托车和赛车轮胎的销售。
作为全球10大轮胎企业之一,固铂的产品销售到全球100多国家,并在全球三大洲设立营运总部及研发中心。全球及北美总部及研发中心位于美国俄亥俄州的芬德利。欧洲总部及研发中心设于英国melksham。亚洲总部及研发中心设于中国上海。全球8大生产工厂分别位于美国俄亥俄州的芬德利,美国阿肯色州的texarkana,美国密西西比州的tupelo,墨西哥的guadalajara, 英国的melksham, 以及中国江苏省昆山市。
请大家点击您感兴趣的职位了解各职位的要求,并将您的中英文简历发送给我们,如果您的条件符合职位的要求,我们会尽快与您联系,安排面试。
作为全球10大轮胎企业之一,固铂的产品销售到全球100多国家,并在全球三大洲设立营运总部及研发中心。全球及北美总部及研发中心位于美国俄亥俄州的芬德利。欧洲总部及研发中心设于英国melksham。亚洲总部及研发中心设于中国上海。全球8大生产工厂分别位于美国俄亥俄州的芬德利,美国阿肯色州的texarkana,美国密西西比州的tupelo,墨西哥的guadalajara, 英国的melksham, 以及中国江苏省昆山市。
请大家点击您感兴趣的职位了解各职位的要求,并将您的中英文简历发送给我们,如果您的条件符合职位的要求,我们会尽快与您联系,安排面试。
联系方式
- Email:cwenzhang@coopertire.com
- 公司地址:地址:span中国上海市长宁区古北路666号嘉麒大厦17层