临沂 [切换城市] 临沂招聘临沂客服及技术支持招聘临沂售前/售后技术支持工程师招聘

Technical Support - Aftermarket & Customer Solution

沃尔沃建筑设备(中国)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2012-08-23
  • 工作地点:上海-浦东新区
  • 招聘人数:若干
  • 工作经验:应届毕业生
  • 学历要求:硕士
  • 语言要求:英语熟练
  • 职位类别:售前/售后技术支持工程师  

职位描述

Volvo Group International Graduate Programme Introduction
The Volvo Group International Graduate Programme (VGIGP) aims to attract the best talents who have potential to develop and become one of our future leaders. Participants of this program represent the globalization in the surrounding world and bring new perspective and ideas to business development. The VGIGP provides opportunities to participants with the understanding of business holistically and working in teams. Content of this program as below:

? Permanent employment contract
? Three weeks of common training activities in Brazil, China and Sweden
? On the job training
? Short-term assignment abroad, app. 3 months
? Project assignment sponsored by Volvo Corporate Strategy
? After the programme the graduate will continue working at the home department

Volvo Construction Equipment (China) Co. Ltd. is looking for master degree graduate for Volvo Group International Graduate Programme (VGIGP). If you are interested in this Program, please see detailed job description below and personal specifications. You can bring your resume on 18th of June or send your application to igp_recruitment@volvo.com by 15th September 2012 at the latest.

Information about the work tasks/responsibilities:
? Assistant technical support manager to manage the service process.
? Meeting memo follow up and feedback;
? Taking incoming calls and enquires to the service department and escalate to appropriate personnel as per departmental processes
? Maintain and prepare KPI report at timely manner
? Follow up and update CSS report and hotline reports
? Receive, sort and distribute all correspondence and service information for the department
? Monthly ECU invoice and VCADS rental fee follow up and process
? Maintains department files and ensures material is properly filed and all filing systems are current and established in the proper methods
? Documents translation
? Timely purchase and preparation of giveaways, working uniform, stock maintenance and overtime record keeping
? Participant in dealers and customers visit to build and develop technical understanding and customer relations.
? Assist and coordinate preparation of department and dealer meetings, seminars or trainings and arrange hotel bookings
? Perform the assigned work by the company and coordinate with other employees if necessary.

Education and possible specialisation:
1st choice: Mechanic Engineering master degree
2nd choice: Electronic Engineering master degree
3rd choice: Marketing / Business Study master degree

Other competencies:
? Good listener
? Good communication & interpersonal skills
? Honestly & integrity
? Analytical skills
? Open-minded & willing to learn new skills

Overall requirements:
? Master degree
? Valid work permit for applied country if not citizens.
? Fluency in verbal and written Chinese & English are MUST (Additional languages are given merit)
? Leadership potential
Customer focused - Is dedicated to meeting the expectations and requirements of internal and external customers. Acts with a business mindset.
Technical Learning -Picks up on technical things quickly and is good at learning new industry, company, product or technical knowledge.
Integrity and trust - Is widely trusted and is seen as a direct and truthful individual. Keeps confidences and admits mistakes.
Action Oriented - Enjoys working hard and is full of energy. Seizes challenges and opportunities
Perseverance - Pursues everything with energy, drive and a need to finish.
Learning on the fly - Learns quickly when facing new problems. Analyses both success and failures for clues to improvement.
Self-Development - Is personally committed to and actively works to continuously improve him/herself. Self-directed, take responsibility for their own results and are comfortable driving their own progress.

公司介绍

Volvo Construction Equipment is one of the world's leading manufacturers of construction equipment, with a product range encompassing backhoe loaders, wheel loaders, excavators, articulated haulers, motor graders and compact equipment. The production facility of Volvo Construction Equipment (China) Co., Ltd. is located in Jinqiao Import & Export Development Zone, Pudong, Shanghai.

 

We work with energy, passion and respect for the individual. Our employees are encouraged to improve themselves while promoting the development of the company. We provide young workers with overseas technical training, and establish long-term, systematic and specific training plans. The company will continue to offer regular training programs focused on safety, quality, and the development of personal skills necessary to establish a winning organization.

 

沃尔沃集团是世界领先的商用运输设备供应商。沃尔沃建筑设备是沃尔沃集团的一部分,主要从事工程机械及相关行业设备的开发、生产和市场营销。沃尔沃建筑设备产品在国际市场上占据领先地位,主要包括挖掘机、轮式装载机、铰接式卡车、自行式平地机和小型建筑设备等。沃尔沃建筑设备(中国)有限公司在上海的生产基地位于浦东金桥出口加工区内。

 

公司提倡活力、热情和尊重个体的工作风格,鼓励员工在推动公司发展的同时实现自我提升。我们有长期、系统的培训机制,安全、品质及个人技能方面的培训是公司一向推行的常规培训,另外我们也向员工提供海外培训的机会。

 

公司地址:金京路2045号

上下班提供班车

 

更多有关沃尔沃的信息,请登陆www.volvo.com

 

有意者请在51job上相关链接投递职位。

联系方式

  • Email:recruitment.china@volvo.com
  • 公司地址:上班地址:临沂