昆明招聘

提供产品售后支持；能够顺畅与客户进行书面英语交流；非计算机类学历，英语专业八级者也可考虑,具海外工作经历者优先。招聘人数：3工作年限：一年以上

Position Description
The Product Technical Support for distributed products provides customers with customer care services by obtaining a clear and concise description of the problem/inquiry and providing accurate, timely solutions/ responses. Manage customer expectations, evaluate and report software problems, respond to inquiries relating to installation, functionality or capabilities, report bugs and follow the designated procedure for escalating problems.

Primary Roles/Responsibilities:
* Provide a quality and timely response.
* Act as a technical liaison with the maintenance and development team to evaluate and report bugs.
* Establish and maintain a good relationship with team members and other staffs.
* Act as backup for other team members when necessary.
* Provide after-hours support as required.
* Perform additional duties as required.

The applicants please hand in your application with a resume in English

Jinfonet is a fast-growing and innovative system software development company. We provide advanced data analysis, which is based on J2EE, to more than 1000 companies. Their businesses cover System Integration, Telecommunications, Financial Services, Healthcare, Consulting, Manufacturing and so on.
Jinfonet was founded in 1998. Jinfonet is headquartered in Rockville, Maryland along the “I-270 technology corridor”. Jinfonet software(YunNan),Inc.was founded in 2001. Jinfonet currently has 120 experienced Java developers.registered capital has 6 million dollars.
The strength of Jinfonet's engineering team and the company's aggressive growth plans are creating the next success story in the business intelligence marketplace.


Jinfonet软件有限公司 (又名金峰软件) 于1998年在美国马里兰州创立，并于2001年11月在昆明设立中国分公司，之后又在北京设立了办事处。经过多年的发展，公司建立起了100多人的研发队伍。在商业智能软件开发领域聚集和培养了大量高素质的人才。研发团队的专业能力、协作精神、创造精神已经深得客户认可。

作为一家高速发展，具有创新精神的系统软件开发公司，我们为不同行业的1000多家企业提供高端的，以J2EE为平台的信息、数据处理方案，这些企业包括世界上最具实力的知名企业，如:中国电信、联通、网通、IBM、VISA、AT&T等，行业范围覆盖系统集成、通讯、金融、医疗、顾问咨询和制造业等。

JReport，作为参与国际竞争的产品，必须具有世界级的产品品质；具备国际竞争力的成本优势；以及快速的研发及发布周期，以达到客户的要求。为了应对国际挑战，公司建立了与国际接轨的规范的软件研发流程，包括需求开发管理过程、设计与创新过程、项目管理过程、开发与实现规范、质量保证过程、变更管理过程、配置管理过程、软件集成与发布过程、缺陷管理过程、软件验证与确认过程、用户支持过程及用户案例知识库管理过程等规范。这些与国际接轨的研发过程和规范达到了客户的要求，并保证了我们的产品在全球国际市场的竞争力。

作为一个锐意进取、具有团队协作精神的年轻成长型公司，我们不断致力于企业文化建设，吸纳优秀人才，引进先进的质量流程管理，已经成为这个领域最具有实力和优势的软件企业。
公司已经成功地组建了专业的研发团队，建立了规范有效的研发规范流程、为团队提供自动化的软件工程环境，而进一步的发展需要更多的优秀人才，我们求贤若渴，诚邀杰出人士共创美好未来！

北京办事处：北京市朝阳区胜古中路2号院8号楼 企发大厦9层919室
联系电话：010-68339100