昆明 [切换城市] 昆明招聘昆明客服及技术支持招聘昆明咨询热线/呼叫中心服务人员招聘

Call Center Representative

华晨东亚汽车金融有限公司

  • 公司规模:50-150人
  • 公司性质:合资
  • 公司行业:金融/投资/证券

职位信息

  • 发布日期:2019-10-21
  • 工作地点:上海
  • 招聘人数:若干人
  • 工作经验:无工作经验
  • 学历要求:招若干人
  • 语言要求:不限
  • 职位月薪:6-8千/月
  • 职位类别:咨询热线/呼叫中心服务人员

职位描述

Objectives:

The incumbent is responsible for loan operation and administration in retail finance area. 

Job responsibilities:

1) Following up post-lending business applications of individual customers, e.g., bank account authorization, early termination, contract restructuring, insurance claim and contract settlement; 2) Answering the 400 customer service hotline and handling client complaints

3) Preparing periodic reports to management and local authorities before deadlines and assist in preparing data, statistics and other information for ad hoc projects as requested from time to time

4) Following up customers to provide necessary documentations and making sure they are fully complied with the Company’s standard

5) Executing the loan commitment and loan in the system

6) Maintaining and updating the information in the system

Job requirements:

  • University undergraduate with a major in Finance related field preferred
  • General knowledge in Credit, Trade Service and Customer Account
  • Good sense of customer service with good presentation skills
  • Strong interpersonal skill & communication skills and can work under pressure
  • span>

Competencies:

  • Excellent communication skill
  • Strong anti-pressure capability.
  • Capable of working in a fast-paced environment.
  • Self-motivate, smart and quick response, result driven
  • Fluent in English speaking and writing.


公司介绍

Brilliance-BEA Auto Finance Company

Brilliance-BEA Auto Finance Company Ltd (BBAFC) is a joint venture company invested by Brilliance China holding 55% shares; Finconsum, a subsidiary of Caixa Bank (one of the largest Spanish bank) holding 22.5% shares and Credit Gain, a subsidiary of Bank of East Asia (one of the a leading foreign Hong Kong bank in China) holding 22.5% shares.
The company got official approval from CBRC on 23rd March 2015 and received business licenses and permit on 7th April 2015.
Our missions are:
To stablish a long-acting and enduring partnership with OEM via win-win solutions
To offer dealers with excellent service and management process
To offer customers with all-around financing solution and tailor-made auto financing products
If you would like to work in a passion environment, if you would like to have more chance to learn and grow, please join us to create a great future.


华晨东亚汽车金融公司

华晨东亚汽车金融公司(简称华晨东亚金融)是由华晨中国持股55%、西班牙Caixa银行的全资子公司Finconsum持股22.5%以及东亚银行全资子公司领达财务持股22.5%共同设立的合资汽车金融公司。
公司于2015年3月23日获得中国银监会正式批准,并于2015年4月7日获得营业执照及许可证书。
我们的愿景是:
与主机厂建立长效、持久与双赢的合作伙伴关系
提供卓越的流程管理和整合金融服务方案
提供全方位的金融服务方案及个性化的车贷产品
如果您想在一个富于激情的环境中工作,如果您想拥有更多的学习与成长机会,加入我们吧,让我们携手共筑美好的未来

联系方式

  • 公司地址:地址:span上海市东方路1267弄8号陆家嘴软件园13号楼12楼