Senior Customer Service Representative
实耐格(上海)贸易有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:印刷/包装/造纸
职位信息
- 发布日期:2017-11-10
- 工作地点:广州
- 招聘人数:1人
- 工作经验:10年以上经验
- 学历要求:本科
- 语言要求:普通话 精通 英语 熟练
- 职位月薪:15000+ /月
- 职位类别:客服主管 项目经理/主管
职位描述
职位描述:
PURPOSE of POSITION:
Single Point of Contact (SPOC) for facilitating and coordinating all artwork projects on behalf of a designated customer.
RESPONSIBILITIES:
?To effectively project manage artwork projects on behalf of the customer. Meeting agreed customer KPIs and expectations.
?To ensure effective project management and prioritisation of administration and artist workloads resulting in managed customer expectations, contracted KPIs and deadlines being met.
?To train/mentor all other levels of administrator/CSRs in both Trident and customer specific procedures.
?Accurately complete all administrative paperwork and database entry associated with artworks produced.
?Project manage oversee and control all projects on the designated account and as a result prioritise own and artist workloads to ensure deadlines are met and managed.
?Achieve Trident print training to a minimum level 2.
?Assist in the management of working capital by ensuing work in progress is effectively managed.
?To work in conjunction with all other areas of the business to generate artwork in the most cost effective and timely manner possible.
?The ability to identify and follow through on opportunities of growth.
BACKGROUND:
?Administration Experience.
?Experience in Customer Service.
?Project Management understanding.
?Leadership qualities and professional attitude.
TECHNICAL SKILLS:
?Skillfull in MS Office;
?Familiar with Mac systems
?Own Project Management software skills
?Print & Repro understanding
HUMAN SKILLS: Ownership spirit, Initiative,Innovation, Team building,Adaptability.
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PURPOSE of POSITION:
Single Point of Contact (SPOC) for facilitating and coordinating all artwork projects on behalf of a designated customer.
RESPONSIBILITIES:
?To effectively project manage artwork projects on behalf of the customer. Meeting agreed customer KPIs and expectations.
?To ensure effective project management and prioritisation of administration and artist workloads resulting in managed customer expectations, contracted KPIs and deadlines being met.
?To train/mentor all other levels of administrator/CSRs in both Trident and customer specific procedures.
?Accurately complete all administrative paperwork and database entry associated with artworks produced.
?Project manage oversee and control all projects on the designated account and as a result prioritise own and artist workloads to ensure deadlines are met and managed.
?Achieve Trident print training to a minimum level 2.
?Assist in the management of working capital by ensuing work in progress is effectively managed.
?To work in conjunction with all other areas of the business to generate artwork in the most cost effective and timely manner possible.
?The ability to identify and follow through on opportunities of growth.
BACKGROUND:
?Administration Experience.
?Experience in Customer Service.
?Project Management understanding.
?Leadership qualities and professional attitude.
TECHNICAL SKILLS:
?Skillfull in MS Office;
?Familiar with Mac systems
?Own Project Management software skills
?Print & Repro understanding
HUMAN SKILLS: Ownership spirit, Initiative,Innovation, Team building,Adaptability.
职能类别: 客服主管 项目经理/主管
公司介绍
实耐格(纽约证券交易所股票代码:SON)成立于1899年,是一家提供多样化消费品包装,工业产品,保护性包装以及陈列包装供应服务的全球供应商。公司在全球33多个国家拥有约300处运营基地及21,000名员工,为约85个国家的一些世界知名品牌提供服务,年度净销售额约50亿美元。实耐格致力于“好包装,好生活”,并在“财富”杂志全球最受赞赏公司2018年的包装行业中名列***。 有关更多信息,请访问www.sonoco.com。
实耐格于96年进入中国市场,在上海设有贸易公司并分别在广东开平,浙江平湖,山东德州、潍坊及江苏太仓、南京等地拥有运营工厂。 实耐格中国工厂采用优质材料并结合实耐格先进经验和技术生产各类高性能纸罐、纸管、纸芯、护角管等高档纸制品,贴身为食品消费、化纤、造纸和薄膜等各行业客户提供优质产品和专业服务,成为许多知名企业的忠实伙伴。现因业务发展的需要,诚招贤士加盟。
应聘者请将个人中英文简历、学历和身份证复印件及近照等发邮件或邮寄至本公司。请在申请时注明选择工作的地方。
实耐格于96年进入中国市场,在上海设有贸易公司并分别在广东开平,浙江平湖,山东德州、潍坊及江苏太仓、南京等地拥有运营工厂。 实耐格中国工厂采用优质材料并结合实耐格先进经验和技术生产各类高性能纸罐、纸管、纸芯、护角管等高档纸制品,贴身为食品消费、化纤、造纸和薄膜等各行业客户提供优质产品和专业服务,成为许多知名企业的忠实伙伴。现因业务发展的需要,诚招贤士加盟。
应聘者请将个人中英文简历、学历和身份证复印件及近照等发邮件或邮寄至本公司。请在申请时注明选择工作的地方。
联系方式
- Email:regina.lim@sonoco-trident.com
- 公司地址:地址:span苍城工业园