Customer Service Officer
艾睿(中国)电子贸易有限公司
- 公司规模:10000人以上
- 公司性质:外资(欧美)
- 公司行业:电子技术/半导体/集成电路
职位信息
- 发布日期:2017-03-04
- 工作地点:杭州-滨江区
- 招聘人数:1人
- 工作经验:1年经验
- 学历要求:大专
- 语言要求:普通话 精通 英语 良好
- 职位月薪:6-8万/年
- 职位类别:客户代表 客服专员/助理
职位描述
职位描述:
Responsibility
·Order Management
·SO Entry
·SO Maintenance
·Shipment Release
·Inventory Management
·Customer Master File Management
·Ensure on time delivery
·VAT Refunds for Customer returns
Shared role with Field Sales – TEAM Set-up / Pre- Order & Order Entry
Knowledge
· have a tertiary education (Some formal training or experience is required to perform the job effectively.)
·A minimum of one year experience in a Sales administration role or have worked in a customer service role
Skills
·Excellent customer service skills
·Excellent interpersonal skills
·Excellent communication skills, including English & country-specific language – Express ideas with clarity since role requires regular exchange of communication
·Demonstrated analytical and problem solving skills
·Skill in prioritizing work & multi-tasking
·Advanced computer proficiency level
Attitude
·Operates from a service-oriented attitude
·A proven team player
·High energy level with a sense of urgency
·‘Can do’ attitude (self-motivated)
·Detail oriented
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Responsibility
·Order Management
·SO Entry
·SO Maintenance
·Shipment Release
·Inventory Management
·Customer Master File Management
·Ensure on time delivery
·VAT Refunds for Customer returns
Shared role with Field Sales – TEAM Set-up / Pre- Order & Order Entry
Knowledge
· have a tertiary education (Some formal training or experience is required to perform the job effectively.)
·A minimum of one year experience in a Sales administration role or have worked in a customer service role
Skills
·Excellent customer service skills
·Excellent interpersonal skills
·Excellent communication skills, including English & country-specific language – Express ideas with clarity since role requires regular exchange of communication
·Demonstrated analytical and problem solving skills
·Skill in prioritizing work & multi-tasking
·Advanced computer proficiency level
Attitude
·Operates from a service-oriented attitude
·A proven team player
·High energy level with a sense of urgency
·‘Can do’ attitude (self-motivated)
·Detail oriented
职能类别: 客户代表 客服专员/助理
关键字: 补充医疗保险
公司介绍
Arrow Electronics, Inc. (NYSE: ARW), 艾睿作为财富102强,是《财富》杂志最受赞赏的公司之一。全球技术解决方案公司艾睿电子致力驱动创新,引领超过180,000家领先的技术制造商和服务提供商。艾睿专注发展可提升业务及生活质素的科技解决方案,2020年销售额达到286.7亿美元。公司在全球拥有20,100名员工,超过345个业务网络,服务范围遍及80个国家。
Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 102 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 180,000 leading technology manufacturers and service providers. With 2020 sales of USD $28.67 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible.
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen.
Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 102 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 180,000 leading technology manufacturers and service providers. With 2020 sales of USD $28.67 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible.
Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen.
联系方式
- Email:cameo.ye@arrowasia.com
- 公司地址:上海市裕通路100号 (邮编:200070)