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Services Engineer (Radio Access Network)(爱立信/Ericsson)00052395

爱立信中国-独资及合资公司 Wholly Owned Companies & Joint Ventures(Ericsson)

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:通信/电信/网络设备  电子技术/半导体/集成电路

职位信息

  • 发布日期:2012-08-02
  • 工作地点:香港
  • 招聘人数:1
  • 工作经验:三年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:无线通信工程师  

职位描述

Description

- Responsible for the delivery of telecom services to Ericsson's customers in the domain of Customer Support and Network Deployment in Radio Access Network (RAN) Team

- Perform support service delivery including customer support requests handling, problem investigation, software maintenance delivery and network support in Hong Kong and Macau

- Undertake network deployment and integration activities covering implementation, expansion and upgrade of telecom and datacom networks

- Interact with customers and colleagues at all levels and cooperate with Global Service Delivery Centre in support service delivery and project deployment

- Participate in technical reviews and derive leads and solution based on customer's need

- Provide 7x24 support in roster and work outside normal hours and overseas when necessary

- Drive service delivery performance in accordance with Ericsson's Operational Excellence targets.


Qualifications

- Degree holder in Telecommunication / Electronic Engineering / Information Technology or related discipline

- At least 3 years of hands-on experience in Telecom industry with solid knowledge of WCDMA and HSPA as well as good understanding of LTE

- Familiar with 3GPP specification and IP networking

- Strong in WRAN product support

- Knowledge of Ericsson technologies is a definite asset

- A good team player with excellent interpersonal and analytical skills

- Self initiative, independent and able to work under pressure

- Strong passion in learning new technologies and willing to share knowledge with colleagues and customers

- Fluent in spoken & written English and Chinese. Mandarin speaking is a plus.


To apply this position, please visit https://ericsson.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=00052395

公司介绍

爱立信是全球领先的通信技术与服务提供商。我们致力于通过各种高效实时的解决方案打造网络社会,让世界各地的人们能够在可持续发展的社会中更加自由地学习、工作和生活。

我们提供针对电信运营商和其它行业的信息通信服务、软件与基础设施。
爱立信提供的网络承载着全球40%以上的移动业务,我们为运营商提供支持的网络正在为超过20亿用户提供服务。

我们在全球180个国家拥有超过10万名员工。
爱立信于1876年创立,总部设在瑞典斯德哥尔摩。
2011年公司收入达2269亿瑞典克朗(350亿美元)。
爱立信在斯德哥尔摩和纳斯达克证券交易所挂牌上市。