CRS, Service Engineer(售后服务工程师)
柳州富达机械有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2013-08-01
- 工作地点:南昌
- 招聘人数:1
- 工作经验:二年以上
- 学历要求:大专
- 语言要求:英语良好
- 职位类别:售前/售后技术支持工程师
职位描述
Mission:
-Provide day to day after sales service to achieve the highest possible levels of customer satisfaction, which in turn shall lead to sustainable profitable growth.
Major responsibilities:
l.Provide commissioning service & operation instruction in site for customers
-To provide commissioning to customers when compressor equipment is delivered.
-To provide operation instruction and equipment maintenance training to customers on-site.
2.Provide maintenance and repair service for customers
-Perform the day-to-day service operations and activities for compressor equipment.
-To contact with customers to identify difficult problems and provide total solutions.
-To initiate technical advice to customers to minimize equipment downtime.
-To reduce maintenance costs and to improve equipment performance & efficiency.
-To provide reports to Operation Manager in terms of summarizing technical issues, customer concerns and potential requirements for aftermarket products.
3.Co-ordination with sales, and technical team
-To coordinate with sales team to provide efficient after sales service to customers.
-To keep relationship with technical team to give feedback about product’s quality issues on site, and technical skill / method to resolve the complicated problem
Experience requirements
-More than 2 years experiences in compressor/ engine service and technical support or related equipment.
-Good command of experience in portable compressor or engine industry.
Knowledge
-Good computer skills including Microsoft series.
Educational requirements
-College graduated or above, majored in mechanical/electrical engineering or equivalent.
Personality requirements
-Strong interpersonal communication
Country and city description
-Shenyang/Xi’an, China
Additional information
公司介绍
Further company and product information can be found in our internet site: www.Liutech.com.cn
联系方式
- 公司地址:静安区南京西路819号7楼
- 邮政编码:200000