济南 [切换城市] 济南招聘济南销售管理招聘济南区域销售经理招聘

Key Account Manager 大客户经理

英标管理体系认证(北京)有限公司

  • 公司规模:150-500人
  • 公司行业:检测,认证

职位信息

  • 发布日期:2012-09-07
  • 工作地点:深圳-福田区
  • 招聘人数:1
  • 工作经验:五年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:大客户经理  区域销售经理

职位描述

JOB PURPOSE

  • Enable BSI China growth of the sales and profit and build long term relationship with strategic accounts.

MAIN REPONSIBILITIES

  • Formulate customers strategy and develop business with BSI key accounts;
  • Achieve sales /profitability targets and overall financial objectives for designated accounts Understand needs and requirements of end users and core market or industries
  • Be able to connect with & influence decision makers
  • Provide solution & service to key accounts
  • Build and leverage strong relationships with key central customer contacts, lead strategic negotiations;
  • Collect, assess, and report competitor information
  • Identifying unexpressed customer needs and potential products and/or services to meet those needs
  • Resolve difficult situations with customers/clients conflict management
  • Communicate value to customers through value propositions and value

JOB REQUIRMENTS (KNOWLEDGE, SKILLS, EXPERIENCE & COMPETENCIES) :

  • Chinese (Mandarin) and English fluency in speaking, reading and writing
  • Solid customer experiences in IT, telecom, finance, healthcare and service industries sector in MNC
  • Solid understanding of new products/programs of BPM, BCM, ERM, IT, Sustainability, etc
  • Excellent understanding of Chinese KA environment and how to get initiatives implemented
  • Tolerance for ambiguity and comfort working within a fast paced, changing environment
  • Effectively 'sell' own ideas and/or work to others
  • Strong negotiation skills, facilitation & presentation skills, excellent communication and coordination

skills, proactive, good at impacting and convincing others

  • Self-motivated, independent with effective execution power
  • Good business acumen
  • Ability to build strong working relationships with internal and/or external customers
  • Ability to demonstrate good judgment in routine, day-to-day decisions
  • Ability to demonstrate high personal work standards and a sense of urgency about results
  • Ability to generate creative ideas to solve problems and improve work methods
  • Strong capabilities in MS power point, excel and word are mandatory

PERFORMANCE MEASURES and KEY RESULT AREAS

  • Sales KPIs
  • Sales revenue
  • Customer satisfaction
  • Growth of revenue/profit from key accounts

工作目的

  • 推动BSI中国区的销售业务及利润的增长,与战略客户建立长期关系
  • 主要工作职责
  • 明确客户战略,发展大客户关系和业务
  • 在指定业务上达成销售、利润目标以及一系列财务目标。了解主要市场或行业的终端客户的需求
  • 能接触和影响主要决定者
  • 为大客户提供解决方案和服务
  • 与关键客户主要联系人建立和保持稳固关系,能主导策略谈判
  • 收集、评估及报告竞争对手的信息
  • 识别未明确表达的客户需求,能提供潜在的产品/服务来满足客户需求
  • 为客户解决难题,善于处理客户冲突
  • 通过价值主张与客户清晰得沟通BSI的价值

工作要求

  • 中英文听说读写流利
  • 在IT、电信、金融、医疗及服务行业及外企行业具有丰富的经验
  • 熟悉传统体系产品及BPM、BCM、ERM、Sustainability等产品(业务流程管理、业务持续管理、企业风险管理、可持续性发展等)
  • 精通中国大客户环境并贯彻实施各项行动方案
  • 适应快速变化的工作环境
  • 有效推销自己的想法和意见
  • 极强的谈判和演示能力,优秀的沟通和协调能力,积极主动,善于影响他人
  • 自我激励,独立工作,具有有效的执行力
  • 具有良好商业意识
  • 能够与内外部客户建立稳固良好的工作关系
  • 对于日常工作能展示良好的判断力
  • 有创新和持续改善工作的意识和方法
  • 精通办公软件

工作指标和关键业绩

  • 销售额
  • 销售收入
  • 客户满意度
  • 大客户销售/利润的增长

公司介绍

BSI集团是全球领先的独立的业务服务机构,成立于1901年,并于1929年获得英国皇家特许,成为世界上多个国家标准机构。百多年来,我们一直秉承公正、创新、独立的企业精神,为全球客户提供基于标准的解决方案,并连续五年获得商业超级品牌荣誉。

BSI制定并颁布了商业标准,并以每年编撰3,100个标准的优势享誉全球。 同时,作为国际标准化组织(ISO)的创始成员之一,BSI创立了全球最值得信赖和得到广泛认可的ISO系列管理体系,如今BSI已成为标准的代名词。目前被广泛运用的ISO 9000、ISO 14000、ISO 27001及OHSAS 18000均是由BSI颁布制定的BS 5750、BS 7750、BS 7799和BS 8800标准转化而来。

目前,BSI在全球分支机构已达180多家,现拥有4600多位员工,业务遍及欧洲、中东、非洲、亚洲和美洲在内的193个国家。如今,已有50%的“全球财富500强”企业和84%的“金融时报指数100强”的企业选择BSI向其提供服务。

BSI 于1995年进入中国,协助中国政府培养了中国专业审核员并建立认证制度。BSI在中国成长迅速,目前已拥有300多位员工,总部设在北京,同时在全国10多个主要城市都设有办事处和联络处,为中国客户提供专业化、职业化和差异化的服务。



BSI Introduction

Since its foundation in 1901, BSI Group has grown into a leading global independent business services organization. It was incorporated by Royal Charter in 1929 and became the first national standards institution in the world. For more than a hundred years, BSI is dedicated to the provision of standard based solutions with integrity, innovation and independence, and BSI has been independently voted a UK Business Superbrand for continuous five years.

BSI constitutes and issues the first business standard, and is famous for constituting 3,100 standards per year worldwide. As the member of International Standards Organization (ISO), BSI establishes the most reliable and acceptable ISO series management systems. The ISO 9000 quality series were developed from British Standard BS 5750, first published in 1979 and is recognized as the world’s most successful standard; adopted by more than 950,000 organizations in 175 countries. Furthermore, the most widely accepted environmental management systems standard, ISO 14001, was derived from BS 5750 and has been implemented in 148 countries.

Today BSI has registered clients in 193 counties covering Europe, Middle East, Africa, Asia and the Americas,serving them through a network of over 180 established branches across the world with over 4600 staff. Nowadays, over 50% of Fortune 500 businesses and over 84% of FTSE 100 businesses use the services of BSI.

BSI’s first presence in China was in 1995. BSI currently employs approximately more than 300 employees in China and is headquartered in Beijing with a further 10 offices spread around the country, providing special, professional and differential services to China clients.

联系方式

  • 公司地址:南京西路388号仙乐斯广场10楼1006室