济南招聘

Job Summary: 

We are now looking for a Service Delivery Line Manager, are you interested? In this role, you will ensure customer value and happiness through an efficient service delivery.

As an SDM (Service Delivery Manager), you will support service sales directly or indirectly via the unit resources as you understand and align with the overall service delivery processes, models, and strategies.

You will have a role in the line organization (the operational organization), with the purpose to lead their area of responsibility aligned with the instructions. You will collaborate to ensure that work is executed within the scope of OHS requirements.

All activities in the Ericsson group are performed under the responsibility of one or more Line Managers. Line Managers act per the Ericsson Leadership Framework and promote Ericsson's values, ethics and   culture of the organization to ensure excellent performance.

 

Responsibilities: 

·       You will ensure service delivery execution

·       Responsible for driving and supporting services sales

·       Build a productive work environment for individuals and own organization

·       Drive performance management (process)

·       Drive competence management

·       Conduct Resource management

·       Look after unit finance within your group.

Key Qualifications:

·       Deep understanding of Service Delivery process, models, and strategy

·       Knowledge of the sales process

·       Customer and market insight

·       Excellent Social and communication skills

·       Financial acumen and skills

·       Formulating strategies and concepts

·       Adhering to principles and values

·       Leading, supervising, and responding to change in a high pace environment.

爱立信是全球领先的通信技术与服务提供商。我们致力于通过各种高效实时的解决方案打造网络社会，让世界各地的人们能够在可持续发展的社会中更加自由地学习、工作和生活。

我们提供针对电信运营商和其它行业的信息通信服务、软件与基础设施。
爱立信提供的网络承载着全球40%以上的移动业务，我们为运营商提供支持的网络正在为超过20亿用户提供服务。

我们在全球180个国家拥有超过10万名员工。
爱立信于1876年创立，总部设在瑞典斯德哥尔摩。
2011年公司收入达2269亿瑞典克朗（350亿美元）。
爱立信在斯德哥尔摩和纳斯达克证券交易所挂牌上市。