Customer Service Specialist 客服专员
埃肯国际贸易(上海)有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2017-06-26
- 工作地点:上海-浦东新区
- 招聘人数:1人
- 工作经验:2年经验
- 学历要求:大专
- 语言要求:英语 良好
- 职位月薪:0.5-1万/月
- 职位类别:客服专员/助理 物流专员/助理
职位描述
职位描述:
Job Description
职位描述
Assist sales to handle with the customer service related business, eg. PO handling, invoice issuing application, ect.
Documentation and keying in M3 system, for transportation/logistics arrangement, inventory inbound operation and handling of claim.
Assist supervisor to arrange the logistics bidding and logistics fee data analysis
Collect customers’ feedbacks/ complaints, documenting in the record and escalating to the Supervisor for advice and resolution.
Requirements & Qualifications
要求与资质
Education Background: bachelor degree or above (college degree will be acceptable if the applicant is outstanding);
Skills ( Language/Computer): Good command of reading and writing English / Skilful in using MS office, especially requests the applicant to have ability in excel data processing.
Working Experiences: at least two years’ experience in import and export or logistics industry, experience in freight forwarders business would be preferable
Personalities: Strong sense of responsibility, careful and patient, able to work under pressure; initiative working attitude and excellent interpersonal and communication skills
Others: Ability to handling with emergency cases.
Location: Shanghai
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Job Description
职位描述
Assist sales to handle with the customer service related business, eg. PO handling, invoice issuing application, ect.
Documentation and keying in M3 system, for transportation/logistics arrangement, inventory inbound operation and handling of claim.
Assist supervisor to arrange the logistics bidding and logistics fee data analysis
Collect customers’ feedbacks/ complaints, documenting in the record and escalating to the Supervisor for advice and resolution.
Requirements & Qualifications
要求与资质
Education Background: bachelor degree or above (college degree will be acceptable if the applicant is outstanding);
Skills ( Language/Computer): Good command of reading and writing English / Skilful in using MS office, especially requests the applicant to have ability in excel data processing.
Working Experiences: at least two years’ experience in import and export or logistics industry, experience in freight forwarders business would be preferable
Personalities: Strong sense of responsibility, careful and patient, able to work under pressure; initiative working attitude and excellent interpersonal and communication skills
Others: Ability to handling with emergency cases.
Location: Shanghai
职能类别: 客服专员/助理 物流专员/助理
公司介绍
Elkem is one of the world’s leading providers of advanced material solutions shaping a better and more sustainable future.
The company develops silicones, silicon products and carbon solutions by combining natural raw materials, renewable energy and human ingenuity.
Elkem helps its customers create and improve essential innovations like electric mobility, digital communications, health and personal care, and smart and sustainable cities.
With a strong track record of operational excellence and continuous improvement since 1904, Elkem’s global team of more than 6,800 people has a joint commitment to stakeholders: Delivering your potential.
Elkem is develops its business in support of the ambitions of the UN Sustainable Development Goals and the Paris agreement. In 2020, Elkem was rated “Gold” on sustainability by EcoVadis and among the world’s top 5% on climate transparency and action by CDP.
In 2020, Elkem achieved an operating income of NOK 24.7 billion. The company is listed on the Oslo Stock Exchange (ticker: ELK).
Due to business development, we look forward to having professional talents join us and grow together. For those who are interested in our positions, please directly apply through this website(both English and Chinese), or send via email (email subject:51job_applied position_name)
Email: hr.esh@elkem.com
Contact: Ms. Serena Xu
The company develops silicones, silicon products and carbon solutions by combining natural raw materials, renewable energy and human ingenuity.
Elkem helps its customers create and improve essential innovations like electric mobility, digital communications, health and personal care, and smart and sustainable cities.
With a strong track record of operational excellence and continuous improvement since 1904, Elkem’s global team of more than 6,800 people has a joint commitment to stakeholders: Delivering your potential.
Elkem is develops its business in support of the ambitions of the UN Sustainable Development Goals and the Paris agreement. In 2020, Elkem was rated “Gold” on sustainability by EcoVadis and among the world’s top 5% on climate transparency and action by CDP.
In 2020, Elkem achieved an operating income of NOK 24.7 billion. The company is listed on the Oslo Stock Exchange (ticker: ELK).
Due to business development, we look forward to having professional talents join us and grow together. For those who are interested in our positions, please directly apply through this website(both English and Chinese), or send via email (email subject:51job_applied position_name)
Email: hr.esh@elkem.com
Contact: Ms. Serena Xu
联系方式
- Email:hr.esh@elkem.com
- 公司地址:湖北省家庭办公