济宁招聘

职位描述：
Analyze, work with relevant parties and get Business Users requests and incidents related with Oracle Manufacturing & Financials applications resolved. Work across all Oracle Manufacturing & Financials modules as required.
?Make sure user requests is getting resolved in a timely manner to meet SLA requirements. Work on development for small requests, code, and design reviews.
?Work closely with other teams such as database (EDM) and business teams at the shared service centers to ensure tickets are addressed in timely manner.
?Proficiency in IT Service Management processes for Incident, Request, Change, and Problem Management. Drive process to achieve or exceed Eaton established IT Service Management targets for metrics.
?Document and create knowledge repository which will help in providing quick resolution of tickets.
?Identify opportunities for continuous improvement and drive these changes, including addressing recurring issues via problem management process.
?Suggest and develop organizational standards and processes for Production support activities in Oracle Apps area.
?Establish benchmarks.
?Coach and mentor other team members as needed.
?Coordinate incidents/request management, queue management, design and development for smaller enhancements, application configuration, testing and user training.

Basic Qualifications (Including Educational Requirements)
?Bachelor’s degree
?6 – 9 years technical experience in Oracle Apps (PL/SQL)
?Must have 5+ years of experience in Oracle Manufacturing an Financials experience --(AP, AR, GL, FA, PO. OM, INV, BOM, WIP, AP, PO, MRP/MPS Planning, Service)
?Must have 3+ years of experience in R12 Oracle financials experience--(AP, AR, GL, FA, PO)
Level of Analysis, Customer Focus and Business Acumen
?Must have extensive knowledge of trouble shooting production scenarios
?Should demonstrate good customer focus and relationship management skills
?Ability to take direction and work independently
?Understanding of key financial processes which impact system design and functionality
?Builds rapport with the business process team to discuss current state and future plans
?Is able to bench-mark a particular business process across business units and external to Eaton.
?Demonstrates ability to question and investigate technical experts or suppliers for potential solutions.
Level of System and IT Knowledge
?Highly desired
？Oracle Workflow, OA Framework and other APPS specific technologies
？Broad knowledge of information technology capabilities and characteristics, software languages and applications, data base technology, communications hardware/software, standards and procedures and data security techniques.
？Experience with a highly federated Oracle environment with multiple integration points.
？Basic project management skills
？Must have PL/SQL, RDF, BI Publisher, API’s , OAF and Workflow skills.
?Desirable
？AME and UCM
？Knowledge of at least 4 of the Manufacturing and Financial techno/functional areas: 举报 分享

关于伊顿 (EATON)
伊顿公司致力于通过运用动力管理技术和服务来改善人类生活品质并提升环境质量。我们提供各种可持续的解决方案，帮助客户更安全、更高效、更可靠地有效管理电力、流体动力和机械动力。2019 年，伊顿公司实现销售额达 214 亿美元，全球汇聚了约 9.5 万名员工，产品覆盖超过 175 个国家。

伊顿公司深耕中国市场二十余年，于 1993 年进入中国市场，此后迅速发展其中国业务。2004年，公司亚太区总部从香港搬至上海。大中华区约有近9800名员工，29家生产制造基地和5家研发中心。如今，伊顿公司旗下绝大多数产品已实现中国制造。

如需更多信息，敬请访问伊顿公司官方中文网站：****************
关注伊顿公司的官方微信公众号：Eaton_China

About Eaton

Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic, and mechanical power – more safely, more efficiently, and more reliably. Eaton’s 2019 revenues were $21.4 billion, and we sell products to customers in more than 175 countries. We have approximately 95,000 employees.

Eaton began operation in China more than 20 years ago. Since entering the Chinese market in 1993, Eaton’s presence has grown significantly in the country. In 2004, Eaton moved its Asia Pacific headquarters from Hong Kong to Shanghai.

In the Greater China region, Eaton has nearly 9,800 employees, 29 manufacturing bases and 5 R&D centers. Today, we make most products for all of Eaton’s distinct business here.

For more information about the company, visit *************
For more information about Eaton China, visit: ****************
Eaton China official social media account: Eaton_China